The Comfort Authority logo
The Comfort Authority
Tampa, FL · 4.9★ (1,953)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52
RankPosition by Experts Score among all companies we track in this category.#33
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$227
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.7%

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Recent priced reviews

★★★★★ Carol · Edited 4 days ago

Ura was a delight to work with. He is professional and very thorough in his inspections and maintenance. He explained every step of the process and went over his findings completely.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system repair
★★★★★ Jean · 5 days ago

Very professional service from Rocco , Steve , Valerie ,Frank And William. This was not an easy job dealing with installation of a pump, replacement of main sewer line from house and running new sewer lines from house and in-law apartment as well as unexpected issues involving removal of a septic tank .

Paid $2,000+Reasonable price
★★★★★ Andy · a week ago

Ura was very knowledgeable, respectful, and able to troubleshoot every issue for our AC unit! Friendly, quick service. 5/5

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
★★★★★ Blythe · a week ago

The Comfort Authority has always sent honest technicians. Glenn and Alyssa were professional and friendly. They both explained the process and physically showed us what was going on with our air conditioning units. They offer products, but aren’t pushy, just informative.

Paid $1,800–2,000Not sureRepair HVAC
★★★★★ Ulrike · a week ago

We had a great experience with their plumbing team. So we decided to give the AC team a try. Are we glad we did! We were given truly exceptional service. Chase the tech, not only explained everything that was needed to be done in detail, documenting everything with appropriate pictures. His workmanship is as great…

Paid $2,000+Great priceA/C system repair
★★★★★ Phillip · a week ago

The Comfort Authority has been a true leader in customer service, quality work, and professionalism. Their technicians were on time and great with communicating the work that needs to be done. Couldn’t ask for a better experience, great business and great people!!!

Paid $800–1,000Reasonable priceToilet repairA/C system maintenanceA/C system repair

Why it scores 52How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction35
Reliability26
Craft & service75
Value40
Momentum86
Track record84
Accountability83

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