Analyzing 5,477,9765.5M ReviewsFor 14,83014.8K Experts

The Comfort Authority logo
The Comfort Authority
Tampa, FL · 4.9★ (1,953)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52
RankPosition by Experts Score among all companies we track in this category.#33
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$227
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.7%

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The Comfort Authority for drain cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$202–$454
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Drain cleaning”

mariluLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Valerie with Comfort Authority helped us with a sluggish kitchen drain line. She cleaned it, used the jettison apparatus and then followed up with a view by camera. All work was completed and invoiced as described. She was knowledgeable, professional and kind. She took her time to do the job. Valerie explained…

Paid $800–1,000Reasonable priceDrain cleaning
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Alyssa was top-tier. She was very knowledgable, polite, and communicative. She solved my problem quickly and got my AC up and running before I knew it. Hope I get Alyssa back for future AC maintenance!

Paid $200–400Reasonable priceHVAC system maintenanceDrain cleaningA/C system vent cleaning
T2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alyssa did a complete check up, cleared the drain line and installed new capacitor for our AC unit today. Our unit was installed by the same company The Comforter Authority 8 years ago. From the moment we called for the service to the final job completion, everything went smoothly. Alyssa is very professional,…

Paid $1–200Great priceA/C system maintenanceDrain cleaning
edward6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tison was great! Was very pleasant and clear in what needed to be done. Tison is welcomed in my house to repair anytime!

Drain cleaning
TrevinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had the waste pipe from my washer brought up to date. Very knowledgeable, friendly. Was glad to see that they take care in their craftsmanship, Frank Garcia, army vet, was the gentleman who came out took care of me and my family. Very impressed with how frank explained everything and made it easy for my marine brain…

Paid $1,000+Reasonable priceDrain cleaningPlumbing leak detectionPlumbing leak repair
Stephanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alyssa was very thorough and did a fantastic job!

HVAC system repairHVAC system maintenanceDrain cleaning
Jeanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

James and William addressed all our plumbing needs professionally and we will definitely use them again!

Paid $300–400Reasonable priceHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
AndraLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Ura came to our house for our yearly maintenance. He included us in the entire process of evaluating how are system was working. He problem solved a couple issues and had our unit clean and working like it was brand new. We had been contemplating a whole home filtration system due to allergies for quite some time.…

HVAC system maintenanceDrain cleaningA/C preventive maintenance

Why it scores 52How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction35
Reliability26
Craft & service75
Value40
Momentum86
Track record84
Accountability83

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