Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREThe Comfort Authority
Tampa, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,953 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: reliability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Comfort Authority is better than 35% of HVAC contractors.D
35
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Comfort Authority is better than 26% of HVAC contractors.D
26
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Comfort Authority is better than 75% of HVAC contractors.B
75
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Comfort Authority is better than 40% of HVAC contractors.C
40
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Comfort Authority is better than 86% of HVAC contractors.A
86
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Comfort Authority is better than 84% of HVAC contractors.A
84
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Comfort Authority is better than 83% of HVAC contractors.A
83
Reviews for your job
Customers hired The Comfort Authority for 8 kinds of job.
The Comfort Authority for electrical repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$227-30% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 31%Reasonable 59%Overpriced 1%Not sure 9%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 313 | $37–$292 |
| A/C system maintenance | 275 | $54–$441 |
| A/C system repair | 145 | $209–$880 |
| HVAC system repair | 143 | $192–$955 |
| A/C preventive maintenance | 93 | $112–$939 |
| Install AC | 75 | $1.5k–$3.2k |
| Repair HVAC | 53 | $236–$840 |
| Cleaning | 51 | — |
