Experts Reviews · Company report
The Comfort Authority logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE

The Comfort Authority

Tampa, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,953 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Comfort Authority is better than 35% of HVAC contractors.D
35
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Comfort Authority is better than 26% of HVAC contractors.D
26
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Comfort Authority is better than 75% of HVAC contractors.B
75
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Comfort Authority is better than 40% of HVAC contractors.C
40
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Comfort Authority is better than 86% of HVAC contractors.A
86
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Comfort Authority is better than 84% of HVAC contractors.A
84
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Comfort Authority is better than 83% of HVAC contractors.A
83

Reviews for your job

Customers hired The Comfort Authority for 8 kinds of job.

The Comfort Authority for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$939
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “HVAC duct & vent cleaning” · showing 20

DharmaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We loved the excellent customer service Mr. Luis Menendez provided us! He was excellent at helping us understand the root cause of the issue with our HVAC, and also fixed it perfectly. They are our permanent AC maintenance team! THANK YOU!

HVAC duct & vent cleaningCleaningHVAC system maintenance
Renee12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

My technician Ramos was the most professional and knowledgeable person I have experienced. He treated the job and my home with respect . 10 out of 10!

Paid $1–200Great priceHVAC duct & vent cleaning
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rick was very professional and took time to explain everything so I could understand what I needed. He did a great job and didn’t try to oversell me on extra expensive stuff. Wore shoe covers and was respectful of my property and listened to my concerns patiently!

HVAC duct & vent cleaningA/C system repair+ Value
lupeLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had a ceiling leak and are so thankful we stumbled upon this company! This was the second company we called for an estimate on replacing our duct system. The first quote gave us serious sticker shock. Derrick came out, and he was incredibly knowledgeable and informative. The price was very reasonable, and you…

Reasonable priceA/C system maintenanceHVAC duct & vent repairA/C system vent cleaning
Jacqueline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Prompt service, Romeo Reyes was very professional and explained everything he was doing at every step of the way. Great Service thus far. Keep up the good work. So far, this Company has been above normal standards!! Not the Average Air Conditioner Service Company. Above Average.

HVAC duct & vent cleaningDuctless heating & A/C services
CSCM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Glenn was awesome. Professional service provided, explained the situation and what he was going to do to resolve it. Always great service from The Comfort Authority

CleaningA/C system vent cleaningThermostat installation+ Responsiveness+ Punctuality+ Quality
GregLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always efficient, friendly and great service! Our technician, Chris was fantastic!

HVAC duct & vent cleaningHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kind! Friendly! Honest! Affordable! Clean! Professional! Need I say more? Thank you!

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Peter13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our tech Gerald came by today to do a check up on our system that we purchased from The Comfort Authority and which they installed. Terrific service, and very professional and friendly. Our experience with this company continues to be great.

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance+ Punctuality+ Quality+ Professionalism
MaryLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gerald and Eric were extremely kind and professional. They came, and did everything they needed to do and left my home and yard spotless.

HVAC duct & vent cleaningDuctless heating & A/C servicesHVAC system maintenance+ Punctuality+ Quality+ Professionalism
Vicki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Claude came to service our AC. He was very professional and friendly. We felt confident that he was knowledgeable. He gave us all of his recommendations yet was not pushy. We look forward to working with Claude and the Comfort Authority.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Brittany14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service and communication! Chase was very professional and answered all of my questions. Beverly kept in contact with me via phone and text message to update me on arrival time. Highly recommend!

HVAC duct & vent cleaningCleaning+ Responsiveness+ Quality+ Professionalism
Melanie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Comfort Authority always provides the best service from start to finish! I was able to have a technician come out to my house within a couple hours of calling. Chase arrived right on time and was efficient in diagnosing the issue with my HVAC unit. He was professional and didn’t mind my dog Josie greeting him…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So glad that I found Comfort Authority . They are the very best ! Great service , friendly, reliable . Text you when the technician is on the way too so you are not stuck at home waiting. Do they absolute best to accommodate you. Chris D came out this week and did excellent work for us! Highly recommend this…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Frank Basso was courteous, professional and very thorough. Highly recommend this company and technician.

A/C system maintenanceHVAC duct & vent cleaningA/C system repair+ Responsiveness+ Punctuality+ Quality
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a great experience with The Comfort Authority. The two men (David and Rae) sent to install my new A/C Unit were fantastic! They were really knowledgeable, patient with all my questions, and hard workers! I definitely recommend using this company for any HVAC needs you may have!

A/C system maintenanceHVAC duct & vent cleaningInstall AC+ Responsiveness+ Quality+ Professionalism
Lauren9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolutely the best experience with a contractor in a long time! On time, professional, and quality workmanship! Peter and Andre were very polite, knowledgeable, and worked with a high degree of professionalism. The installation of my HVAC units and ductwork was impeccable! I would highly recommend The Comfort…

HVAC duct & vent cleaningInstall ACHVAC duct & vent installation+ Responsiveness+ Quality+ Professionalism
Christina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Carlos and Andre installed our new system yesterday. They arrived early and explained all aspects of the installation. They were very courteous, attentive, and conscientious about being in our home. They answered every question and took time to explain the new system and tie in to the existing thermostat. Carlos and…

HVAC duct & vent cleaningInstall AC
LisaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A year ago our HVAC unit broke and needed to be replaced. Chris D walked us through our options with great care and transparency. He came back today for the yearly check up and again was so friendly, professional, and efficient. We really appreciate how smooth this whole process has been. Thanks Chris.

HVAC duct & vent cleaningInstall AC+ Responsiveness+ Quality+ Professionalism
Kelsey4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality

Show more HVAC duct & vent cleaning reviews (4 more) →

Price

$227-30% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 59%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance313$37–$292
A/C system maintenance275$54–$441
A/C system repair145$209–$880
HVAC system repair143$192–$955
A/C preventive maintenance93$112–$939
Install AC75$1.5k–$3.2k
Repair HVAC53$236–$840
Cleaning51—

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