How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREThe Comfort Authority
Tampa, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,953 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired The Comfort Authority for 8 kinds of job.
The Comfort Authority for HVAC system maintenance
Clear ✕All 318 Google reviews tagged “HVAC system maintenance” · showing 260
Both maintenance and repairs were handled very satisfactorily. The use of photos and videos in discussing both the problems and the work done was quite helpful. Both technicians were pleasant to work with.
Ura was a delight to work with. He is professional and very thorough in his inspections and maintenance. He explained every step of the process and went over his findings completely.
Phenomenal Service from Alyssa and James! I had an absolutely amazing experience with The Comfort Authority today! My HVAC technician, Alyssa Lopez, was incredibly thorough during our annual system check-up. I had recently dealt with a backed-up AC drain line, and Alyssa went completely above and beyond to evaluate…
Always very professional and they take the time to make sure that I understand how the A/C system is working and I understand anything that needs to be done to the air handler or condenser. Rick, Gabrielle, Mike, and James have all been great, and I definitely recommend them. I'm updating this review in 2026. I've…
Excellent service the technician Ura Shon was professional and polite as well as efficient. It's always a pleasure to work with him
Ura was very knowledgeable, respectful, and able to troubleshoot every issue for our AC unit! Friendly, quick service. 5/5
I signed up for their annual service when they saved my butt in the summer. These guys are awesome, super friendly and knowledgeable. Tison came out for my normal annual service and got everything running top notch.
We've been using The Comfort Authority since we moved to Florida 4 years ago and really enjoy working with them. They are honest, fair, and make every effort to help assess what's best for the HVAC unit. Today we had our annual maintenance and our tech Tison was amazing! I really liked his approach, he explained…
Alyssa is thorough, she does a good job and offers us clearly further options
We simply cannot say enough about how amazing our experience has been with each and every tech that has provided services! Alyssa specifically, was absolutely AMAZING! She was so thorough, professional, and made us feel even more confident that we chose Comfort Authority! She spent time listening to our needs,…
Arthur (HVAC) and Valerie (Plumbing) provided great maintenance and inspections.
Alyssa was great in doing the 6 month maintenance on my AC and HVAC. She was professional, kept her booties on inside the house, and explained everything thoroughly. She gave recommendations for potential updates but didn't pressure me.
Alyssa was very informative, prompt, and thorough in explaining the services she provided. She took the time to answer our questions and made the entire experience very positive. We would absolutely recommend Alyssa and Comfort Authority and plan to continue using them for the preventative maintenance and service of…
TCA is very professional and provides consistent service for our HVAC and Plumbing. Had Arthur out for our annual maintenance today. He walked me through what he saw that needed attention and provide no pressure feedback on what my options were. Like I said, professional and knowledgeable.
Glenn Sanchez arrived on site at the scheduled appointment time, immediately diagnosed the problem we were experiencing, identified the affected parts, and resolved the issue to our satisfaction. While we expect all service providers to perform to a high standard over time, the Comfort Authority Team makes a…
Cannot recommend The Comfort Authority enough. We had a pipe leak and our assigned technician, Ura, was out to our house the same day. He was extremely thorough, providing us with multiple repair options that fit our price point. He explained everything that was happening, so that I felt like I fully understood the…
My Technician Luis was extremely professional and knowledgeable. I feel well informed and the process was all inclusive considerate of both my wants and needs as a customer. I highly recommend there services. 10 out of 10
Alyssa was top-tier. She was very knowledgable, polite, and communicative. She solved my problem quickly and got my AC up and running before I knew it. Hope I get Alyssa back for future AC maintenance!
Old system was too expensive to repair. The techs that performed the replacement worked hard all day to get it completed. Installation has worked flawlessly! 7/13/2026: Our AC system continues to work flawlessly and will be up for its annual maintenance soon. Regarding their plumbing services, they recently worked…
Always great service and kindness. Could not be more pleased! Tison was absolutely excellent. He was on time professional, knowledgeable and super informative. I am always pleased with this great company.
I called a well known competitor who i was paying monthly subscription and they couldnt get out until Tuesday. Arthur came out the same day of the call. He was professional courteous, explained and showed me everything that was wrong with my unit and fixed my duct to my bathroom exhaust in the attic. Because of him this company has my loyalty for good.
Alyssa was a great tech. Thorough and professional. I could tell she took great pride in doing a great job!
Glen Was great as are all of the techs from this company.
A+ across the board - scheduling, speed of service, communication and the professionalism of the technician!
Luis is such a delightful technician! We have always loved the Comfort Authority because they have the best service of any service company in Tampa. They continue to be great year after year.
Luis is great, super thorough work!
Fantastic company, would highly recommend! From scheduling to the actual techs, everyone is super friendly and knowledgeable. There's no high pressure sales either. Had Glenn out today, he did an amazing job.
Luis came and did a systematic maintenance of the AC and he did a very thorough inspection. I was very happy with the write up and his explanations were very helpful. I would definitely continue to use them and will come back with any more that I need with the unit
It was time for annual maintenance on my Comfort Authority air conditioning system. Luis was the technician who came out. He did a great job.
Luis M is a very helpful HVAC tech that has come to my house twice and has great hospitality and knowledge! We installed blue lights and he identified a problem in a new build/new unit (installed by a different company) and fixed it for me. If you can request anyone, request Luis!
Luis called me and he was Actually early. Luis showed me step-by-step what he was doing to maximise my heating and cooling system. I have saved so much money on my electric bills due to this new system that was put in several years ago. This was such a great company this is such a great company ended has reparable…
We loved the excellent customer service Mr. Luis Menendez provided us! He was excellent at helping us understand the root cause of the issue with our HVAC, and also fixed it perfectly. They are our permanent AC maintenance team! THANK YOU!
As a Property Manager overseeing several condominium communities in and around the Treasure Island area, with 25 years of industry experience, I have had the opportunity to work with a wide range of service providers. Throughout my career, I have witnessed both exceptional and substandard levels of service.…
My technician Ramos was the most professional and knowledgeable person I have experienced. He treated the job and my home with respect . 10 out of 10!
Luis came over to fix my air conditioner yesterday and he did a fantastic job. He was very professional, and got the job done quickly and with a smile. I would highly recommend the Luis and the Comfort Authority if your air-conditioning needs repair.
We trust the thorough inspection and quality of repairs and maintenance. Our techs Alyssa and Tison have been especially professional and helpful.
Glenn and Eric did a great job. They were very professional and friendly while also being very informative!
We recently had to replace our AC system, and I feel confident that everything was installed correctly and that we won't have any issues with this system. We first had Ura come out to diagnose our broken AC. He was very professional and took the time to explain everything to us in detail. We were struggling to…
Excellent annual preventive maintenance visit. Very pleased with this company. Been with them for 5 years. 10 year parts and Labor is well Worth it. Not that it breaks much at all. Quality unit from a quality company.
Wonderful experience and would highly recommend. Quick turn around when booking appt. Gage was thorough, very knowledgeable and provided great options that would solve my concerns with current system.
Alyssa did a great job with helping to figure out why and how we had a leak from our new AC system drain line. She corrected the issue by actually gluing the joint together where it enters the wall and then did a hot water flush with a vacuum on the exterior, which was able to remove some additional crud from the…
Fantastic tech and service. I really enjoyed speaking with him in general. The communication of technical information was excellent.
Luis Menéndez did an excellent job continue with a great service
Luis from comfort authority is a very competent and diligent employee. Comfort authority is lucky to have him. Update: Ura did a fine job of replacing my Remi cell and UV element from the Comfort Authority. I would highly recommend him and the company he works for.
Great communication and service. Alyssa took time to explain everything and offer options! Highly recommend
Alyssa Lopez was professional and through to make sure the system is working properly and efficiently.
Alyssa was great. She arrived on time, was thorough with her assessment and explanation, and offered options to improve our system.
Alyssa of the Comfort Authority-Tampa conducted an annual hvac inspection on june 2. She showed me videos of the maintenance performed and gave 3 reasonable options for additional work needed. Alyssa is very professional and friendly. I recommend her work very highly.
Problems with your a/c never happen when there’s pleasant weather….. This morning, I woke up to 78 degrees in my house. I called the Comfort Authority because I knew they did a lot of work in my neighborhood and the technician, Darian, was at my home before 11:00am. He was very professional and respectful, took care…
Alyssa did a great job on our annual HVAC maintenance. She was very informative about the systems performance and a couple improvements for us to make.
Alyssa was very thorough and did a fantastic job!
All the techs at Comfort Authority are very courteous, thorough and professional. They never try to sell you something you don’t need and explain everything they’re going to do or have done. The entire staff from the reception/appointment bookers to the techs are all top shelf. I’ve been a customer of theirs since…
Comfort Authority made good on their promise to correct a problem without charge that I had with my AC. This happened after a routine maintenance check failed to uncover a problem. I would use them again since they take customer satisfaction seriously.
The worked performed was under warranty for parts and labor. So I paid nothing out of pocket. Both the plumbing inspector, Frank, and the A/C inspector, Tyson, were very professional and performed their inspections inside my home using foot covers to protect my flooring. I was very pleased with their visit and the time it took to repair the A/C.
Alyssa was fantastic. She explained everything she did, showed us pictures, gave us enhancement options both orally and written. She was a true professional!!!
Alyssa was sent for regular maintenance on my a/c. She was very professional and friendly and took the appropriate amount of time for the inspection as well as explaining everything in layman’s terms
Alyssa was great! Details of maintenance were awesome. Thank you so much.
We cannot say enough wonderful things about Ura! Our AC motor gave out, and he truly went above and beyond our expectations. He stayed late on a Friday evening and did not stop until the job was completely done. You can immediately tell how passionate he is about his work (and very knowledgeable). He was incredibly…
Alyssa was very thorough in maintaining our ac units-both indoors and out. She explained what she had done and quoted the cost of some things we could do in addition to the regular maintenance. We have never had an ac technician who was so good and thorough!
Alyssa was fast, efficient and polite and made it an overall great experience
Darian was prompt, polite, and friendly. He quickly diagnosed the problem and worked for the next two hours fixing it. Very happy with the service.
James and William addressed all our plumbing needs professionally and we will definitely use them again!
Amazing service and quality
I called The Comfort Authority for HVAC maintenance. Alyssa was our technician and she was great! She arrived timely and kept us well informed during the maintenance process. She is knowledgeable, diligent, professional and cordial. I would recommend The Comfort Authority and I intend to request Alyssa for my future HVAC needs.
Gage did a great job with my routine a/c maintenance
I can't begin to express my appreciation and thanks to two employees: Alyssa was the tech who conducted my maintenance service. She was exceptional when explaining system requirements. She spoke in my language, not so technical that I could easily understand precisely what she discovered. I would request her on any…
2026 update:They continue to provide the best customer service. They are prompt, communicate with transparency and willing to work with you top notch technicians and service!! 2025 Update: Comfort Authority continues to provide friendly and great service. Seth was extremely helpful and explained what the problem…
Tison was very courteous and efficient, a definite asset to your company.
April 2026: Alyssa came out to perform my annual check-up and maintenance. She was friendly, personable, courteous, and professional. She outlined with a visual chart exactly what she’d be doing, making it clear she’d be happy to answer any questions I had along the way. She did a terrific job completing the list,…
Luis arrived earlier than expected, but the office notified me in advance. I thought the communication was great and it worked well for me. He was very thorough, polite and professional. He explained everything to me in detail and did a great job I am completely satisfied with my experience and thank Luis for a job well done
When it’s time for the annual HVAC maintenance appointment, it’s time to call Comfort Authority. Tison came today, on time, and did a comprehensive and thorough check of our unit. Prompt and reliable. This is the company to trust for your HVAC needs.
Glenn was outstanding. Very knowledgeable and professional. Shared multiple solutions with me. I was very happy with my service!
Ura came to our house for our yearly maintenance. He included us in the entire process of evaluating how are system was working. He problem solved a couple issues and had our unit clean and working like it was brand new. We had been contemplating a whole home filtration system due to allergies for quite some time.…
Tison was very friendly and fast!
Had a great experience with Gabe that came out to do my yearly service on my HVAC unit. Very professional and explained clearly to me what he would be doing before starting and showed me the issues I had and what he recommended. Then before leaving he went over everything he had done and shared further…
James changed out the filters, check the whole system, and redirected to vents.
On time. Courteous & professional.
Honest, Fair, and Professional We hired The Comfort Authority back in 2022 to install two new air conditioning units, and they have been fantastic to work with ever since. When we were initially getting quotes, some of the numbers we received from other companies were absolutely out of this world. The Comfort…
I have been so pleases with the responsiveness and professionalism of this company. The phone support and the technician in site were helpful and knowledgeable. Luis took the time to explain the problem and provide recommendations. Thank you for a great service everyone.
I’ve been with Comfort Authority almost 6 years now. I pay a little bit every month for peace of mind that if anything goes wrong I’ll get priority service. I called Sunday, got returned call Monday morning to schedule service. Since AC was out, got same day visit. Luis, the technician, was terrific. He explained…
Great service, even better people Big shoutout to the team at The Comfort Authority! We just replaced an aging AC unit with them (thanks to Luis for the initial inspection, Derek for the help with the planning and design, and Gary & Shiar for the smooth install). It’s such a relief knowing we won’t be sweating it…
Glenn was great! He was thorough and made helpful recommendations.
Luis serviced my HVAC/AC and Dalton took care of plumbing/water heater. Both services handled with perfection and very detailed. I had a water heater installed in 2006 that needed an immediate swap out. 2 hours later I had a new water heater delivered and installed thanks to Dalton and Comfort Authority. 5 stars to…
Glenn was awesome!! On time, polite, up front about costs and the different options. He wasn’t pushy or hurried at any point.
Glenn Sanchez gave great service from start to finish . I also appreciate the amazing customer service I received from the staff and dispatch. Truly, impressed with customer service.
We just had our HVAC system maintenance performed by Ura, who was absolutely excellent in not only customer service, but expertise in all things HVAC. I've never had a technician explain everything in such detail with such friendly professionalism. I highly recommend Ura & the Comfort Authority!
Again, I'm back with another 5-star review! I give Luis Menendez huge thanks and sincere appreciation for providing today’s annual maintenance on my heat pump. His technical expertise and knowledge, attention to detail and great customer service make for 100% customer trust and satisfaction. Thank you so much…
Ura was absolutely fantastic. He came to my house, quickly identified exactly what needed fixing, and took care of it efficiently and professionally. On top of that, he was friendly, easy to talk to, and genuinely pleasant to have around. It’s rare to find someone who combines skill, speed, and great customer…
I cannot say enough good things about Chris with The Comfort Authority. Chris came out to do my annual A/C maintenance, and instead of rushing through it, he truly listened to concerns I’ve had for years. He took the time to look back through my service history and saw that I had been complaining about uneven…
Great experience. Glenn came by to service the AC and was communicative and cleaned up after his work. Can't ask for much more.
Extremely polite, very knowledgeable, and professional. Highly recommend them for the service you need.
I have never been as pleased with a AC company as I was with The Comfort Authority. They were the most professional company I have done business with since moving to Florida over four years ago. Everyone associated with The Comfort Authority was on time and took extreme pride in their work. All the way from Derek…
Brian was great! He explained everything very well. We will request him on all HVAC system service needs. NOTE:The cost listed in survey is based on our contract price as this is service provided through our maintenance contract.
Attentive and thorough service, as always. Our tech Brian was wonderful.
Luis was amazing. Friendly, easy to talk to. He listened to me. Explained everyrhing.
Excellent service. Explained everything thoroughly. Thank you Glenn Sanchez!
Ura was my tech. He explained everything carefully. Just routine check-up. Still happy with the company.
I’ve used Comfort Air for years as my go to for quality work on my a/c. The technician today did my annual maintenance call and Chris D did a very comprehensive review of my system and provided me with suggestions on systems improvements. I was very happy with his work
Have had the pleasure of dealing with this company and have yet to be disappointed. They’ve been wonderful and have personality!
Amazing service and personable technician.
Robert was very pleasant and professional. He explained what he was doing and made sure we were satisfied with his work.
Annual maintenance service for AC unit was performed with excellent service from technician Glenn Sanchez.
Robert Villeda was very courteous and did an excellent job. He inspected and cleaned the A/C unit and installed needed parts with skill and efficiency. Great job!!!
Robert was very thorough and professional technician. Thank you very much
Luis Menandez was the tech who was very professional and informative
Luis Menéndez was a fantastic technician. Very personable and thorough. Definitely a detail guy.
I had Ura to my home to complete the annual maintenance on my HVAC unit. He was knowledgeable, professional, and even threw the ball for my dog a few times. Great experience.
Install team was SUPER! Took care of duct replacement, and was VERY RESPECTFUL of interior of home. Thank you Comfort Authority!
Just wrapped up our annual A/C maintenance. The technician (Glenn B.) was knowledgeable and professional. Overall great experience and I highly recommend Comfort Authority for any HVAC needs.
Glen came out during an emergency call. Less than 24 hours after I called they were here. Glen fixed the issue and also replaced our non-working UV lights! Will always recommend Comfort Authority!
Chris is professional and honest!
Ura & Chase were so helpful. We appreciated their patience with all our questions. They were diligent in their work and thorough while cleaning up. Thank you Comfort Authority!
The company advertises 24/7 emergency service but that is not the case. I came home after work at 5pm Friday night to find my system not working. I immediately called and left a message through their automated system. I called a second time about an hour later, left another message. Following that, I tried the…
I called the Comfort Authority because I was not happy with my previous HVAC service company. I chose them based on universally positive reviews on Google, Better Business Bureau, Yelp and Angie's List. Making an appointment was easy. Rick Haven arrived on schedule and listened patiently as I explained all the…
Luis was great with our service this year! Explained clearly what he was doing and took the time to make sure everything was in top shape! Great service all around!
Luis arrived early in the day which is great when dealing with no Ac. He was friendly and professional and really simplified what my options were and what his recommendations would be. Just an absolute pleasure to work with and did a great job fixing my AC. Even went above and beyond what was agreed upon. Have to…
Edit 9/10/2025: Back again! For the past few years I have been a Comfort Authority "Comfort Plan" member and have received quite a few perks of the membership. Today might have been one of the BEST perks of all - a simple, honest walkthrough of my whole home to show me tips and tricks to keep my house at a…
Raymond was wonderful. Wish we could always get him when we need someone. 5 stars!
Luis was very knowledgable, thorough, and professional. We have had a couple different HVAC companies and Luis at Comfort Authority has been the best.
We had a wonderful experience with our technician. We serviced our machine, found a problem and walked us through the process of getting it fixed and different option. He was professional, personable and made the experience wonderful. Highly recommend
Raymond was fantastic. Super knowledgeable and helped explain everything in great detail. If you ever need anything ask for him!
“Huge thanks to Ura and Robert for their stellar service on my AC unit! They were thorough, professional, and efficiently replaced a part to get it running perfectly. Highly recommend!”
Bruce lives up to The Comfort Authority’s reputation. He was friendly, very knowledgeable and efficient. He went right to work in exploring our AC noise.
On time, professional, thorough, and explained every bit of the service. They went the extra mile to contact the AC manufacturer so our repair was covered under the warranty! The annual service plan pays for itself each year with the inspection, cleaning and service by keeping the equipment running well. Top…
Luis was sent to my house to check out my AC. He was just great. Very personable He explained everything in detail. Very honest and sincere. I would recommend this company to everyone.
Glenn was very professional and noleagible, I highly recommend The Comfort Authority for your AC needs.
Glenn came to service my AC unit. Very professional, and provided great service. Happy customer.
This was an exceptional great experience with Comfort Authority. Luis their service technician,. without a doubt, is the best I’ve ever encounter. He was professional annd friendly. And, i could see that he took pride in his work. He did not rush, he was thorough and explained everything he was doing and why. He is an asset to the company.July7th update
Wonderful Honeywell Home Unit installation service provided by Seth and Ren. They were punctual, courteous and highly professional. Of particular note was their willingness to provide information about the installation of our unit in layman’s terms. From the moment they arrived until their departure, we were very…
I cannot, in good conscience continue to work with this company. Having been a customer since 2016 (with two installations of units with them), I will be trying a different company in the future. Why? 1. During a regular maintenance, I was told that my capacitor was going bad. The story I heard was that it was…
My tech David Hood was very professional and efficient. He took time to fully explain everything to me. He identified dangerous mold within our air conditioning system that has been the cause of constant sickness of my little ones for the past three months. He installed the necessary UV and filtration systems…
Chris was extremely professional and courteous. As always, the Comfort Authority always provides great service on a timely basis and they always go above and beyond the call of duty, Chris embodies their mantra.
Glen made my day!
Update 2/7/25 -- We had our annual inspection and ended up getting a new replacement A/C unit. Comfort Authority was extremely patient walking through the process and options, as well as working within our budget. The next day our installers Gary and Ren came out and did a fantastic job, they provided top notch…
Glenn Betancourt performed the requested maintenance an offered me suggestions to improve my system performance in a helpful way so I could choose what worked best for me.
Great company great service!
All my HVAC needs are handled by The Comfort Authority for all my properties. They make it easy and not only do they keep me informed, they do most excellent work.
Comfort Authority is very professional and customer service oriented. We had two HVAC technicians trouble shoot my system. Sean made the initial visit and Gerald did the follow up. Both services were performed in a timely & professional manner! Evan in customer service scheduling is the best! We had a trouble…
Glen stopped by to check A/C system. He was very informative on what is recommended to be done. Hope we get him back for the next visit. He is great. Thank you!
Nothing but good things to say about The Comfort Authority. They are always punctual, professional and thorough. Luis did a great job and was so tidy the house is probably cleaner now than before he arrived. Highly recommend.
It was time for my annual service so I arranged for the Comfort Authority to come out and check out the system. The entire process from arranging the service to the notification messages was skillfully handled and efficient. Raymond the service tech who came out to inspect the system was friendly, knowledgeable and…
Luis was polite and professional and arrived when scheduled. He presented several options for me potential upgrades. He was knowledgeable on everything that he was there to assess and address
The Comfort Authority has always been great w communication, punctual, responsive, and provides quality service. Both Seth (AC) and Eric (plumbing) did a great job explaining what’s working and not working as well as it could be w our systems, gave us several options to consider, and recorded in detail the services…
Eric was great. He inspected my water heater and suggested that I put it on a pedestal to get it off the garage floor. He was courteous and professional like everyone I’ve dealt with at The Comfort Authority.
Came out quickly and solved our issue. Tech Chase was super personable and knowledgeable!
Just had an annual checkup performed by Romeo. He did an outstanding job. Again I am happy with them and especially Romeo. Update: Had a repair done and it was performed by Glenn. He did a great job and was pleasant to be with.
As always: a wonderful experience for something that I thought would be nightmarish. I love that the dispatcher calls me back within minutes to set the Fastest appointment that day. She kept communication open with me every step of the way...called and texted with updates on the appointment, the technician, the time…
Very pleased
Demmar arrived on time, was very professional and knowledgeable in the system. He answered any questions I had and explained the work that he would be preforming. There was an issue regarding one of the UV lights in the airhandler, he performed several diagnostic procedures, determined what the issue was and…
Very satisfied with they're service
I’m in the service industry myself and have always been critical of a technician coming into my home and not meeting my expectations. Today, Eric serviced our AC and delivered World Class Service! I am extremely impressed. He represents your company well. He is very knowledgeable, professional and polite. I look forward to seeing Eric our next check up.
My experience with a Comfort Authority has been top-of-the-line service all the way. I told the dispatcher my problem he said they were extremely busy but he would make sure I got my air conditioner repaired today. The repairman showed up at 12:30 pm that same day, just as promised, my air conditioner is running…
Called for my first service repair under the second year of my service contract. Service was not available until after a 24 hour wait. Not OK with that customer service in this summer heat. I cancelled my contract.
Prompt, professional, thorough. Eric W was excellent
Derek was an amazing consultant. Laid out every option, answered every question. Pleasant, professional, and courteous. The very next day at 9 AM the install techs, Seth and Josh showed up and in 5-6 hours had removed the old compressor, air handler and thermostat and installed the new equipment which looks great…
James did an excellent job. Diagnosed the problems and expl
Always efficient, friendly and great service! Our technician, Chris was fantastic!
Update Mar 2024: They have plumbing service now! It so happened that I got a clogged toilet from one of my nephews throwing a bunch of flushable wipes down the drain (not recommended to do even if it says flushable). I was so appreciative that they sent Eric over to fix the problem. I still highly recommend this…
James was great, timely, and gave great advice!
Service tech Mike was on time, professional and thoroughly inspected the HVAC system. He identified a few issues and took the time to discuss the options and determine the most cost effective way to maintain and extend the life of the system. Tech Derek was then brought in to evaluate the existing ductwork. He…
Have been using Comfort Authority for years for HVAC needs was happy to see they opened a plumbing side of the house! Always professional and knowledgeable, and offered a complimentary inspection of my plumbing so we could add a baseline of needs to my account.
Michael was very helpful friendly and efficient and got my AC up and running again Quickly! They now do plumbing, and Eric was amazing!
James is the best! Thoroughly checked out our system, and answered all our concerns and questions.
The technician, Glen, was on time, polite, thorough and explained everything he was doing. I highly recommend The Comfort Authority.
Always professional and thorough in the annual maintenance.
James was very thorough in his work servicing our AC units. Appreciate his explanations and pointing out potential issues without high pressure sales.
Nelosn was professional, neat, shared the results of the diagnostics with photos, gave maintenance recommendations, and did an excellent job on the annual service of my unit. Thank you!!
Romeo did a great job! All the Comfort Authority folks always do an amazing job. Friendly, polite, and efficient!
Just had Romeo from the Comfort Authority come out to check my HVAC as part of the Comfort Plan Maintenance. Romeo was very kind, communicated everything that was being done and was timely. Would highly recommend Romeo and the Comfort Authority.
Romeo came to perform my annual maintenance and was very professional, honest, and personable. Every person I have encountered at this company from the receptionists to the technicians to the sales department has been professional, courteous, and accommodating. I would recommend this company for all your hvac needs!
Ramon was great! I look forward to additional visits in the spring and each year
Nelson is a top notch A/C technician. He was very thorough in checking everything with my system to find the issue. He was great and very courteous as well -so much so we asked if he wanted to stay for dinner lol.
Nelson arrived on time and cleaned out the line. The AC still wasn't working and we checked the breaker and Nelson found out that a wire was disconnected from the fuse. After reattaching the wire the breaker still wouldn't reset. Nelson went to Home Depot and got a new breaker and replaced it. Is working fine…
Prompt and professional work. Friendly and educational
Romeo was on time very polite efficient and knowledgeable.
The technician, Romeo, was prompt, polite, and knowledgeable. The appointment was for the yearly checkup. He showed me where I did not have surge protection, so I got it even though I have ZAPCAP. I can highly recommend Comfort Authority.
Awesome service Romeo. Was very through and knowledgeable.
Romeo was incredibly friendly and personable. Felt like an old friend just chatting. As always, Comfort Authority comes through with service above all else. Can't wait for my yearly check up next year.
Thank you Romeo for your expertise and knowledge.
Unbelievable service provided by Romeo, the service tech. On time, courteous, very thorough! Will ask for him again.
Had a great experience with Glenn who came out to inspect my AC after being shut off for 2 days. He went over everything and was very thorough! My only criticism with the company would be the number of calls that were made to me by the dispatch before the appt. Overall though great service.
Had a problem with the Air Handler and Romeo from Comfort Authority came out and ran a number of diagnostics to not only find the problem but also checked to make sure other parts of the system were ok. After identifying the problem, he provided a set of options and walked me through them.
Excellent customer service all around. Explained potential future issues and was not pushy when I said no to extra services (rare in this line of work for them to be so respectful). And came out during the start of the hurricane! Already recommended them to a friend who needed some AC maintenance. Josh and team did a great job. Thanks!
I have used the Comfort Authority for over 4 years. Their service is consistent and I appreciate how they keep me updated. Glenn was our technician for the last visit, and he was a true professional. Thank you Glenn
Romeo is great
I called Comfort Authority A/C and spoke with Vanessa. She was knowledgeable and informative of the time the Technician would arrive. Gabrielle called me 45 mins ahead to inform me the Tech was on the way. Glenn the Tech arrived on time and was a true professional doing his job in 95* heat and explaining what tests…
The best service EVER . The best technician. EVER. I switched from one hour air after they wanted $7000 for a three year old system that I did not need. These guys are the best. I adore them.
The best AC company we’ve encountered in Tampa, by far. Always super responsive, super professional, and every technician is very knowledgeable and so, so kind. 10/10 recommend.
Very informative and thorough with the hvac system maintenance. I definitely will use them again.
Tony gave updates on when he would arrive and was polite and efficient in cleaning the AC unit. Very satisfied
My HVAC had stopped working and it was very hot inside my home. The technician resolved the problem, a clogged drain, efficiently.
I noticed The Comfort Authority from Yelp and they definitely deserved all the positive reviews. James was amazing and very knowledgeable. I would definitely use this company again to service my AC
Very Knowledgeable Tech Excellent communication with me regarding the Tech’s ETA
James came out to service my ex wife's AC unit that was not working properly. Upon arrival the professionalism and courtesy James showed made us feel real comfortable. He was very thorough in his work and explained all he was doing. Upon completion of the service call. He let us know everything that was wrong and…
Gerald was very helpful and walked me through every step of the process.
Glenn B. was on time, professional, and very informative. He got my AC issue fixed quickly and did a great job explaining everything he did. I will recommend The Comfort Authority to anyone in need of AC repair and will definitely be using them again.
They are always professional and do a great job. I like that they give different repair or maintenance options so I can make an informed decision about what works for me. Romeo was great!
James M was outstanding! Extremely knowledgeable and helpful in answering all of our questions, he ensured everything on our AC was working properly and helped us get a better understanding of how our system works. We would recommend The Comfort Authority just based off of our experience with James!
Romeo was absolutely wonderful from start to finish. Extremely thorough. Explained everything he did in terms I could understand. Was completely respectful and mindful of my home and property. He explained in detail all the different options we had. Performed excellent work and left our home better than when he…
Chase and David gave outstanding customer service, were polite and informative. They gave clear and concise explanations for the issues and resolutions needed. I would highly recommend them and The Comfort Authority.
Tech Gerald was great with getting everything done and nice and cool in the house.
Gerald was great. He showed up on time and worked quickly to do the diagnostic and maintenance.
Had a great experience with my 1st annual A/C check up - Romeo was polite, clean, thorough, friendly and did a great job explaining everything he was doing.
Comfort Authority has a tremendous reputation in Tampa and thus I selected them for our annual HVAC maintenance. From the beginning, the main office was crystal clear in their communication, explained exactly what would be accomplished and by whom, and what to expect the day of the appointment. This morning, I…
Always do a amazing job Gerald Thompson
Tony Lewis was professional, courteous, friendly and explained everything he was doing and why. He gave me several options for my system going forward and didn’t pressure me to buy things I didn’t need. We’ll definitely have him come back for a checkup next year!!
Romeo was awesome, knowledgeable, friendly, professional!
Gerald did a great job! Professional and offered suggestions. Thank you!
Great techs. They always explain what they're going to do and what they've done. No sales pressure...very professional when giving you options.
Kind! Friendly! Honest! Affordable! Clean! Professional! Need I say more? Thank you!
Romeo was extremely thorough, knowledgeable and professional. I would highly recommend Comfort Authority and ask for Romeo!
The service techs who've come to do yearly maintenance on our A/C have all been great. Romeo came this last time. He was punctual, friendly and professional. He also cleaned the blower and installed surge protectors. He was careful and mindful of our dog. He did a great job. Thanks!
Romeo came out for my yearly service as part of my service plan. He recommended some UV lights to prevent growth, and to sanitize the air flowing through my system. I agreed, and was also given a military discount. Romeo was extremely professional, and left his work area cleaner than when he arrived. Definitely recommend. 5 stars!
Romeo did an excellent job and recorded visual details of everything he did. I would highly recommend this man to anyone.
I selected Comfort Authority based on their reviews and boy am I glad I did. It was 9:45 pm by the time I realized my AC unit was not working and had been off for 6 hours. I was anticipating a very hot night. However, David Hood had given me his cell phone number and I took a chance he would pick up so late. To…
Gerald did a terrific job will use him again.
Very informative and professional
Romeo Reyes was very professional. He kept me informed of the status of the maintenance and pointing out an area of concern due to pet damage. He was thorough in assessing the thermostat insuring it shut off appropriately due to a concern we had. He showed me photos of all areas he assessed giving me the status.…
The Comfort Authority is a great A/C company to work with. I appreciate their attention to detail, workmanship and their overall customer experience approach. A special thanks to Romeo who did the annual maintenance on my units yesterday.
Excellent service by a professional technician. James did a very thorough inspection and went through all of the issues with my system. Highly recommended.
Romeo was very friendly, and he did an outstanding job servicing our HVAC system.,
Lester went over everything that had to be done, he is very knowledgeable, and professional. Lester talked to me about the the club membership, which I signed up for, also all about a new a/ c unit, which I plan on doing this year
Susie was great, she was very thorough and made sure to share with me information about the unit and pictures of what she did. Very professional and nice. Definitely recommend this business.
Had an issue with A/C not powering on the night prior. They came asap the next day and figured out that the HVAC drain was clogged like has happened many times before. The technician, Gerald, was extremely through and found that the drain pipe had actually been broken by a trees roots.
We have used, The Comfort Authorities for the last several years and can say that hands-down they are the best HVAC technicians we’ve ever worked with. We use them regularly each year for our maintenance and if any repairs be required. We had Gerald this time, he was professional, responsive, and informative. I…
Sean was excellent. Very thorough, Knowledgeable and very professional I hope he is the tech that services our location going forward. His rating is 5+++++
Our tech Gerald came by today to do a check up on our system that we purchased from The Comfort Authority and which they installed. Terrific service, and very professional and friendly. Our experience with this company continues to be great.
Always a pleasure with comfort authority. Gerald Thompson was thorough and professional. Thank you!
Gerald and Eric were extremely kind and professional. They came, and did everything they needed to do and left my home and yard spotless.
I called this morning and they were prompt and arriving and Chase prather was fabulous. He brought in the part that was broken and showed me what was wrong with it. a we went over different repair options. He went through the process and did not push for the sale. It went so well that I actually did sign up for…
Chris D has been great to work with along with educates you on how to keep your system in good shape. I highly recommend you reach out to them for your home.
Claude and Cam did a great job. Very informative and professional!!!
Very professional and courteous. Reviewed the entire system and compared it to the manufacturer's specs. Would highly recommend the company and especially Rick Haven, the tech for our service.
Frank was very nice and professional. He was efficient and honest about what my unit needed. I never felt pressure to add on service or felt like he was trying to charge me for things I didn't need. I would 100% use them again
Frank Basso provided five star service during our annual HVAC check up and was fantastic. Extremely Professional and explained every step of the evaluation and walked me through condition of all the parts of our unit. I appreciated the photos so I could see first hand what each part looked like. The Comfort…
David and Lester did an amzing job cleaning out our coils. They were very professional, respectful and fast. 5 stars and would recommend to everyone.
Technician was friendly and professional. My unit was installed incorrectly and he gave me recommendations on what steps to take next. I will be using their services again in the future.
Chase, the technician, was very knowledgeable, friendly, thorough and professional. He walked me through the process, took photos of all the areas with issues and explained all options with priority levels and proce estimates. 1 year later (today), we had a new unit installed by Peter and Seth. They were extremely…
Almost 2 years ago I chose The Comfort Authority from 5 proposals to replace an old A/C unit and to redo the ductwork in our house. Today was their 2nd visit since doing the initial work. Even though we expected the same good, efficient, “honest” work we’ve received in the past, my wife & I were surprised at the…
Great company. On top of things. Susie was great.
I have always had positive experiences with The Comfort Authority. Very communicative and professional. Today we had our annual AC check and Frank was great! He was very thorough and professional. Great Company!
I love this company! They are always reliable, and do quality work.
Comfort Authority is fantastic. We've been using them for 4 years and every single person we've worked with has been wonderful. David Hood came out today and was GREAT. Very professional and helpful. We're so happy to have found an AC company that's responsive, honest, and reliable.
I am not one to leave reviews but given my recent experience with Comfort Authority I must! Our AC stopped working at 930pm, I submitted an appointment request online. Before 8:30am the next morning Josh calls me and says they will do everything they can to fit me in same day. An hour later he calls me back and says…
Chase was great, very friendly and knowledgeable.
1.14.22...Chase is an extremely thorough professional who made sure I was aware of everthing he was going to do and the results. Thank you so much to the office staff who made this service call effortless. I cannot say enough good things about Beverly, Josh and Michael as well as the whole Comfort Authority team!…
Technician Susie very professional and very helpful and quite efficient at her job.
Had my first annual maintenance after buying my unit from Comfort Authority. Chase was prompt, friendly and thorough. He took pictures of all his work and explained what he looked at and any issues. Happy to know all is in working order at a good price.
Wonderful experience using The Comfort Authority. A technician was able to visit same day. Very professional and thorough. Susie was wonderful to work with!
David was so professional explaining everything Along the way of his inspection he told me of all the findings in a simple way which I could understand and everything that needed to be replaced and why. He went over how things were originally installed looked up the warranties for me and just gave me a Lot of really…
Cannot say enough about The Comfort Authority, they will do whatever is needed to make sure your system is running properly. The techs are amazing, they always take the time to explain everything and answer your questions. Would not think of using another company!
Amazing experience with Chase he was super helpful and came after hours to help with our unit in the attic. Found out the whole thing needs to be replaced, very helpful, timely, and did his best to make sure everything went smoothly for us. Super great company!
First time calling comfort authority. Outstanding service and communication, technician David was professional and knowledgeable. He diagnosed my problem quickly and efficiently providing me with options on the best way to proceed. I can say comfort authority is on of the good ones.
Chris D was amazing to work with! I will be referring Comfort Authority to others and will be using in the future.
The Comfort Authority always provides the best service from start to finish! I was able to have a technician come out to my house within a couple hours of calling. Chase arrived right on time and was efficient in diagnosing the issue with my HVAC unit. He was professional and didn’t mind my dog Josie greeting him…
So glad that I found Comfort Authority . They are the very best ! Great service , friendly, reliable . Text you when the technician is on the way too so you are not stuck at home waiting. Do they absolute best to accommodate you. Chris D came out this week and did excellent work for us! Highly recommend this…
It's August and I love living in Florida, ... heat, humidity, and all! Of course that is, until the day when it's 95 outside, feeling like 120, and my AC decides to just quit on a Saturday afternoon. I figured a quick call to the company that installed it, only a few months ago would get my system up and running in…
Chase was professional and proficient. He recognized and fixed our problem quickly and proceeded to look over the entire system. He gave us multiple options at different t price points and we never felt pressured. A+ service!
Chase helped with a clogged drain pipe that was leaking, his assessment was thorough and professional. Would recommend
Our technician Rick Haven was amazing! He was professional, clean, knowledgeable and thorough. He got our AC back up and cold air back flowing in no time. We needed to replace a part on our unit. Comfort Authority prices cannot be beat. I have used them a few time since we moved to Seminole Heights and recommend…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 313 | $37–$295 |
| A/C system maintenance | 275 | $39–$393 |
| A/C system repair | 145 | $209–$786 |
| HVAC system repair | 143 | $205–$933 |
| A/C preventive maintenance | 93 | $104–$621 |
| Install AC | 75 | $1.4k–$3.2k |
| Repair HVAC | 53 | $216–$495 |
| Cleaning | 51 | $104–$343 |
