How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREThe Comfort Authority
Tampa, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,953 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: reliability.
Reviews for your job
Customers hired The Comfort Authority for 8 kinds of job.
The Comfort Authority for HVAC system repair
Clear ✕All 150 Google reviews tagged “HVAC system repair” · showing 40
Both maintenance and repairs were handled very satisfactorily. The use of photos and videos in discussing both the problems and the work done was quite helpful. Both technicians were pleasant to work with.
Luis did a fantastic job checked everything on the AC changed a thermostat gave me an estimate on things needed.Ive had him come out before does a great job
Glenn Sanchez did a great job!
Glenn Sanchez arrived on site at the scheduled appointment time, immediately diagnosed the problem we were experiencing, identified the affected parts, and resolved the issue to our satisfaction. While we expect all service providers to perform to a high standard over time, the Comfort Authority Team makes a…
Arthur did an exceptional job today. Very informative through each step. Very polite and respectful!!
My Technician Luis was extremely professional and knowledgeable. I feel well informed and the process was all inclusive considerate of both my wants and needs as a customer. I highly recommend there services. 10 out of 10
Old system was too expensive to repair. The techs that performed the replacement worked hard all day to get it completed. Installation has worked flawlessly! 7/13/2026: Our AC system continues to work flawlessly and will be up for its annual maintenance soon. Regarding their plumbing services, they recently worked…
I’ve been using Comfort Authority for servers years. Glenn did a great job. All their technicians are very knowledgeable and thorough. I have referred many neighbors to them.
Update for today 08:28/26 Awesome job by Luis Menendez. He explained everything in detail and updated me on every step in between. Gave me valuable recommendations and options. I highly recommend this company.
Fantastic company, would highly recommend! From scheduling to the actual techs, everyone is super friendly and knowledgeable. There's no high pressure sales either. Had Glenn out today, he did an amazing job.
The company I previously used scheduled me 2 weeks out to repair a broken AC. I found comfort authority and they got me in the following day. Very professional and great communication with when someone would arrive. I’m extremely happy with this company. Luis came out and was very thorough with the description so I…
Luis Menendez was quick and efficient. Very happy with the response time and customer service.
Luis did an awesome job coming out to diagnose the recurring issue we had with our brand new system that was not even installed by them, may I add. He was thorough, kind, personable and informative. He even got me to sign up for the monthly comfort plan. Will be using them again and requesting Luis moving forward.…
Luis was very knowledgeable and personable when he came to fix our ac. Appreciate y'all's help and we will be scheduling y'all for our yearly maintenance.
HVAC Expert Arthur V. provided excellent maintenance service today on my AC system to keep it running. He diagnosed and replaced the hard start kit. Thank you.
Arthur came by today to do our yearly maintenance and was friendly and did a great job. Our start assist was broken and he replaced it fast and cleaned the whole system thoroughly. Always appreciate their good service.
Luis M is a very helpful HVAC tech that has come to my house twice and has great hospitality and knowledge! We installed blue lights and he identified a problem in a new build/new unit (installed by a different company) and fixed it for me. If you can request anyone, request Luis!
luis and arthur did a fantasic job and promot service
Had them perform the annual maintenance on my HVAC units. The job they did was A+ professional work. Technician explained everything in detail and offered up ideas to make the units run more efficiently. The best part was that it was not presented in a "Let me sell you something" manner. I would highly recommend…
We had a great experience with them today! Luis was super helpful and honest with us. He did a great job getting our system back up and running.
We loved the excellent customer service Mr. Luis Menendez provided us! He was excellent at helping us understand the root cause of the issue with our HVAC, and also fixed it perfectly. They are our permanent AC maintenance team! THANK YOU!
The A/C was blowing warm air. I had a different company come out, they said everything was shot, quoted me $13.5k for a new system. I said I needed a 2nd opinion. I contacted The Comfort Authority. Someone came out the next morning, did a completely different diagnostic and found the problem wasn't anything the…
Alyssa did a great job. Would definitely recommend. Had great technical understanding and pleasure to work with.
Comfort Authority came out the same morning I called. Luis, the technician, did a complete diagnostic of our AC unit and then made several recommendations with options that he explained to our satisfaction. We chose one, and he finished with documentation (photos) of what he had done. We were happy with the patient, thorough, clean and pleasant service!
As a Property Manager overseeing several condominium communities in and around the Treasure Island area, with 25 years of industry experience, I have had the opportunity to work with a wide range of service providers. Throughout my career, I have witnessed both exceptional and substandard levels of service.…
Shout out to another great group of repairs to the Comfort Authority.Guys showed up on time checked and repaired one part but then found I needed a new air handler.They found one and installed it the same day.Can’t say enough good things about Ura and Michael Bonk for the outstanding job they did.I always recommend…
My technician Ramos was the most professional and knowledgeable person I have experienced. He treated the job and my home with respect . 10 out of 10!
Luis came over to fix my air conditioner yesterday and he did a fantastic job. He was very professional, and got the job done quickly and with a smile. I would highly recommend the Luis and the Comfort Authority if your air-conditioning needs repair.
We trust the thorough inspection and quality of repairs and maintenance. Our techs Alyssa and Tison have been especially professional and helpful.
Gage was extremely professional, took his time to explain what he found, and what needed to be done. He corrected the issue and installed a replacement air purifier into our HVAC system. We definitely recommend comfort authority to any neighbors or friends. Update June 17, 2026 Today Gage came out And did our…
Alyssa was fantastic!
Excellent service. Alyssa Lopez took great care of us. She was quick and friendly!
Alyssa did a great job with helping to figure out why and how we had a leak from our new AC system drain line. She corrected the issue by actually gluing the joint together where it enters the wall and then did a hot water flush with a vacuum on the exterior, which was able to remove some additional crud from the…
I had an excellent experience with Ura during my recent AC service visit. He was professional, knowledgeable, and took the time to thoroughly inspect my entire system. Ura explained everything clearly, answered all of my questions, and made sure I understood the condition of my unit and any recommendations for…
Quickly scheduled and on time. Rick and Payton were very professional and thoroughly explained diagnostic and repair options.
Problems with your a/c never happen when there’s pleasant weather….. This morning, I woke up to 78 degrees in my house. I called the Comfort Authority because I knew they did a lot of work in my neighborhood and the technician, Darian, was at my home before 11:00am. He was very professional and respectful, took care…
Alyssa did a great job! She explained all our options, completed the work quickly, and was very professional. Our ac is running again!
Alyssa was very thorough and did a fantastic job!
My technician, Gage was prompt, courteous and well informed. He did an inspection to find the problem. He identified the issue and advised of the treatment plan needed to remediate the problem. He fixed my issue abd gave me other possible solutions to help keep this issue under control. Gage was pleasant and very…
We had another great experience with The Comfort Authority. Ura was very professional and thorough and took the time to explain exactly what was going on with our HVAC issues. He made the repairs expediently, and he was a real pleasure to work with.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 313 | $37–$292 |
| A/C system maintenance | 275 | $54–$441 |
| A/C system repair | 145 | $209–$880 |
| HVAC system repair | 143 | $192–$955 |
| A/C preventive maintenance | 93 | $112–$939 |
| Install AC | 75 | $1.5k–$3.2k |
| Repair HVAC | 53 | $236–$840 |
| Cleaning | 51 | — |
