How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREThe Comfort Authority
Tampa, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,953 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: reliability.
Reviews for your job
Customers hired The Comfort Authority for 8 kinds of job.
The Comfort Authority for installation
Clear ✕All 46 Google reviews tagged “Installation” · showing 20
TampaBoston9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★08/20/2025 Adding New Review to Previous Review Below Today we had our annual maintenance and today's technician was Luis. Great guy and very professional and knowledgable! After he preformed his service, he clearly explained what was done and things he saw that might need to be addressed in the future. He made…
Heather11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★Update to add that in April 2026bwe had our 6mos maintenance with Alyssa. She was prompt, professional, and courteous. This company has been very goof We had comfort authority install a new system in Oct 2024 within days after the hurricanes fried our old unit. Other companies said their lead time was weeks, if not…
Karl13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★Great experience with the installation team (shirt, Gary & James). Three hard working guys that never took a break over the 6 hour installation. Clean, professional and took the time to explain everything they were doing and about the new HVAC system.
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★Water Heater replacement, once the new unit was here, Dalton was in and out!!! Thank You!
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★I called the Comfort Authority because I was not happy with my previous HVAC service company. I chose them based on universally positive reviews on Google, Better Business Bureau, Yelp and Angie's List. Making an appointment was easy. Rick Haven arrived on schedule and listened patiently as I explained all the…
JimLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Peter and his installation team did an excellent job replacing one of our AC units and its air handler. They were timely, proficient, and very careful. We are very pleased thus far with the performance of the new unit.
Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Sean was professional and courteous. He provided options as well as determined that all equipment was up to spec.
CSCM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Glenn was awesome. Professional service provided, explained the situation and what he was going to do to resolve it. Always great service from The Comfort Authority
brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Luis was polite and professional and arrived when scheduled. He presented several options for me potential upgrades. He was knowledgeable on everything that he was there to assess and address
Debra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★This is the 2 nd time I’ve used this company. Consistently prompt, friendly and professional. Peter repaired the duct work and was wonderful. Claude was the tech who came this time and was so nice and informative. Than you
Tripp7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★We were new to Florida so we had no idea who the reputable contractors were for AC maintenance. The reviews online included enough narrative that I decided to give them a try. Overall experience has been extremely positive.
regla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Would recommend for sure. They were fast to respond and did a great job installing. Sales rep was great and installers were all friendly and professional.
JackLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★UPDATE 5: TRUST! One of their techs accidentally damaged part of the system causing some water damage. Comfort Authority made it right! TRUST! UPDATE 4: New problem in system resolved professionally by Glenn B, once again. UPDATE 3: AC shutdown due to the algae crap that builds up. GLENN B. showed up on…
EvanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Comfort Authority is best in class when it comes to HVAC installation/ new units and servicing on the front and back end. Eric and Glenn were hands down the best technicians I have ever had. They walked me through every step of the process and did a full debrief after. They took the time to understand my situation and recommend remedies that fit my budget.
jansenvalles9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Update: We had yet another great experience with our tech, Michael Kennedy. He was extremely professional and just an overall nice guy. He helped us with some issues we were having with out two ACs following a power surge. He diagnosed the issues quickly and offered us options. What I appreciate about the…
Alisha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★They keep emailing me after visits asking me to leave a review so here it is: Trying to understand all the good reviews I’ve seen and figure out if we’re just extremely unlucky or what, but definitely wouldn’t choose them again. Nothing but issues with a brand new unit that we probably overpaid for. We have had them…
Debaney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Peter and team were professional, efficient and kept the area clean. The air is cool and crisp. I am delighted with the service.
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Needed to replace a failing AC System. From diagnostics to Sales to Installation everything went smoothly. We were complete informed about everything we needed and what was to be done. As far as pricing goes, we ended up with a much better system for significantly less money than the competitors estimates. The…
Lawrence1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★They were able to assess the state of my current system and were extremely informative and willing to explain all the details of what was going on all while giving options to resolve the issue. I definitely felt like they had my best interests in mind and not just selling me an expensive system for no reason .
Crysteen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★From initial contact to final walkthrough after installation was seamless and smooth. James came out to provide us a second opinion and was very pleasant and informative. He made us feel confident about moving forward with Comfort Authority. Then we met with Derrick the same day he gave us a competitive price and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 313 | $37–$292 |
| A/C system maintenance | 275 | $54–$441 |
| A/C system repair | 145 | $209–$880 |
| HVAC system repair | 143 | $192–$955 |
| A/C preventive maintenance | 93 | $112–$939 |
| Install AC | 75 | $1.5k–$3.2k |
| Repair HVAC | 53 | $236–$840 |
| Cleaning | 51 | — |
