Analyzing 5,516,7025.5M ReviewsFor 14,99415K Experts

Experts Reviews · Company report
The Comfort Authority logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE

The Comfort Authority

Tampa, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,953 Google reviews

📞 Call (813) 461-4819Request a call backWebsite ↗

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Comfort Authority is better than 35% of HVAC contractors.D
35
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Comfort Authority is better than 26% of HVAC contractors.D
26
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Comfort Authority is better than 75% of HVAC contractors.B
75
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Comfort Authority is better than 40% of HVAC contractors.C
40
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Comfort Authority is better than 86% of HVAC contractors.A
86
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Comfort Authority is better than 84% of HVAC contractors.A
84
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Comfort Authority is better than 83% of HVAC contractors.A
83

Reviews for your job

Customers hired The Comfort Authority for 8 kinds of job.

The Comfort Authority for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.57
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$542
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 56/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 7 Google reviews tagged “Toilet repair”

Phillip9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The Comfort Authority has been a true leader in customer service, quality work, and professionalism. Their technicians were on time and great with communicating the work that needs to be done. Couldn’t ask for a better experience, great business and great people!!!

Paid $800–1,000Reasonable priceToilet repairA/C system maintenanceA/C system repair
Ky’Aura14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Valerie was amazing! Not only was she professional but she always was very accommodating and quick. I really appreciate the education on what the company offers and now am planning on signing up for the monthly package to reap all the benefits. Thank you so much Valerie, you saved the day!

Paid $200–400Great priceToilet repair
CandaceLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

This company's whole customer base must be people who have no knowledge of what typical services cost or they fell for the fear tactic the company uses to sell them on these plans. I am a POA representative for a homeowner. I deal with licenses/insured vendors every day and see invoices every day for all types of…

OverpricedToilet repair
LindaLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Sam H was absolutely wonderful! He responded in a very professional manner and explained everything to us where we could understand the problem. He took his time to make sure he diagnosed the problem accurately and then was able to fix it. Thank you for being so friendly and efficient with your work.

Paid $1,000+Reasonable priceThermostat repair+ Responsiveness+ Punctuality+ Quality
SeanLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Called and received fast and friendly service. The technician that came out was Frank Garcia. Frank is very friendly, professional, and knowledgeable. The pricing is fair. Had an excellent experience.

Paid $200–300Reasonable priceToilet repair
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ryan did a great job replacing our toilet valve. Fast, professional, and pleasant!

Toilet repairInstall AC+ Responsiveness+ Punctuality+ Quality
Peter8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Toilet repairWater heater installation+ Responsiveness+ Punctuality+ Professionalism

Price

$227-30% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 59%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance313$37–$292
A/C system maintenance275$54–$441
A/C system repair145$209–$880
HVAC system repair143$192–$955
A/C preventive maintenance93$112–$939
Install AC75$1.5k–$3.2k
Repair HVAC53$236–$840
Cleaning51—

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