Personal injury attorney · Longview, TX · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 59 domestic violence lawyersiPosition by Experts Score among all companies we track in this category. · better than 91%
5.0★★★★★27 Google reviews · 1 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this personal injury firm five stars based on twenty-seven reviews, with no owner responses recorded. Clients frequently cite effective communication, regular case updates, and professional handling of auto, workplace, and dog bite accidents. Recurring themes include the firm's responsiveness, honesty, and ability to secure settlements or medical care. No negative patterns or criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 27 reviews (100% five-star).
Reviews on this page: 27 Google reviews (24 with written comments).
Owner responses: the business replied to 0% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyDomestic Violence Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Cooper Law Firm Accident Lawyers: 98/100 on this factor. Category median: 90.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Cooper Law Firm Accident Lawyers: 95/100 on this factor. Category median: 82.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Cooper Law Firm Accident Lawyers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 48.–
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Bar = this company · dark tick = category median.
Star ratings
27 Google reviews we collected
5.0of 5
5 stars27100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 24 written reviews
98%praise
Praise5398%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1528%
Staff & attitude1019%
Speed & response815%
Quality & results713%
Honesty & trust713%
Communication611%
Price & value12%
What customers talk about
We read 24 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you're injured and in need of help I recommend them.”
“They were professional and made me feel it was going to be ok.”
“Eric handled business as quickly as possible and made the whole process super convenient.”
“Eric was able to help me come to a settlement that I was happy with.”
“was very easily to work with and they are super honest throughout the process.”
“Cooper was respectful, professional, abd kept us updated regularly on the case.”
“I felt very comfortable with the results in the end and feel it was more than fair.”
People customers mention
Eric5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJeannie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I was injured and hurting calling for help from the people who should have helped me. There was no response from my employer. My son had used Cooper Law Firm a few years prior and had success. I called and they immediately stepped in to help. I got the treatment I needed and a compensation for my injuries. They were…
Cciara1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I used Mr. Cooper two times and he is absolutely the best. Him and his team were very good at keeping me updated and informed on my case. I was very satisfied with what I received both times. If u want the max then Mr. Cooper is definitely the person for you. Highly recommended!!
BBaronLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mr Cooper and his firm.was very easily to work with and they are super honest throughout the process. I felt very comfortable with the results in the end and feel it was more than fair. I highly recommend for anyone to use him.and his firm.
TTreavor2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I was in a car accident with back injuries and I needed someone to help me get in a better position. I let Eric Cooper Law Firm handle my case and I do not regret it one bit. Eric handled business as quickly as possible and made the whole process super convenient. I am more than pleased with the outcome of his work…
PPluto3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Eric Cooper dealt with our case quite skillfully, and you could tell he knew what he was doing all throughout the process. Cooper was respectful, professional, abd kept us updated regularly on the case. highly recommend!!!
DDreyah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Eric represented my fiance in a commercial rear-end collision. He handled all of his medical procedures, ensuring he received the appropriate medical care, assisting us in our fight with the insurance company, and keeping us informed at all times. Eric cares for people, not cases. I suggest Cooper Law Firm .
I was injured and hurting calling for help from the people who should have helped me. There was no response from my employer. My son had used Cooper Law Firm a few years prior and had success. I called and they immediately stepped in to help. I got the treatment I needed and a compensation for my injuries. They were professional and made me feel it was going to be ok. Thank you Mr. Cooper. You help to save my family and I during a difficult season in our lives. If you're injured and in need of help I recommend them. Thank you for Always letting God guide you.
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ciara Jones1 reviewiTotal number of Google reviews ciara has written across all businesses on Google Maps, not just this one.
I used Mr. Cooper two times and he is absolutely the best. Him and his team were very good at keeping me updated and informed on my case. I was very satisfied with what I received both times. If u want the max then Mr. Cooper is definitely the person for you. Highly recommended!!
B
Baron HarrisLocal Guide · 21 reviewsiTotal number of Google reviews Baron has written across all businesses on Google Maps, not just this one.
Mr Cooper and his firm.was very easily to work with and they are super honest throughout the process. I felt very comfortable with the results in the end and feel it was more than fair. I highly recommend for anyone to use him.and his firm.
T
Treavor Robrecht2 reviewsiTotal number of Google reviews Treavor has written across all businesses on Google Maps, not just this one.
I was in a car accident with back injuries and I needed someone to help me get in a better position. I let Eric Cooper Law Firm handle my case and I do not regret it one bit. Eric handled business as quickly as possible and made the whole process super convenient. I am more than pleased with the outcome of his work and I will be using him in the future if need be.
P
Pluto3 reviewsiTotal number of Google reviews Pluto has written across all businesses on Google Maps, not just this one.
Eric Cooper dealt with our case quite skillfully, and you could tell he knew what he was doing all throughout the process. Cooper was respectful, professional, abd kept us updated regularly on the case. highly recommend!!!
D
Dreyah Curtis1 reviewiTotal number of Google reviews Dreyah has written across all businesses on Google Maps, not just this one.
Eric represented my fiance in a commercial rear-end collision. He handled all of his medical procedures, ensuring he received the appropriate medical care, assisting us in our fight with the insurance company, and keeping us informed at all times. Eric cares for people, not cases. I suggest Cooper Law Firm .
E
Eric Mitchell5 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Eric did a great job handling our case. He was very professional and kept us informed all the way through the process. He was upfront and honest with the process and set realistic expectations and as such we had no surprises along the way. It's intimidating sometimes to need to use a lawyer, but Eric put us at ease quickly. I'd highly recommend him to my friends, family and anyone looking for a great attorney.
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Tremayne Ford jr2 reviewsiTotal number of Google reviews Tremayne has written across all businesses on Google Maps, not just this one.
Eric represented me in my auto accident case, and I couldn't be more pleased with his service. He is not only knowledgeable but also genuinely kind to all his clients. He fought diligently on my behalf and ensured I received the appropriate medical treatment. Over time, Eric and I have developed a friendship and continue to stay in touch even after my case was resolved. I felt well-informed throughout the entire process, and I wholeheartedly recommend Cooper Law Firm to anyone in need of legal assistance.
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Susan Patterson11 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
I was in a not at fault auto accident. The guys insurance refused to pay for my medical care. I decided to see legal advice and after doing an in-depth online review search, contacted Eric Cooper. Eric was able to help me come to a settlement that I was happy with. Eric answered all of my questions and was very patient with me. I am now able to focus on my medical care without the stress of having to pay for everything out of pocket.
M
mark goodsonLocal Guide · 14 reviewsiTotal number of Google reviews mark has written across all businesses on Google Maps, not just this one.
In 2022 I was in a 75 mph car wreck that caused some major medical issues. My husband and I knew we were going to need some professional legal help, so we searched for lawyers and seen that Mr. Cooper had a high rating. He gave Mr. Cooper a call. Mr. Cooper was very concerned and cared about the medical issues I was having and future problems that I would endure. We knew right then he was the one for us. Mr. Cooper and his assistants did an excellent job on handling my case. Even though it was my case, if my husband had a question he would call and it would be answered. Even though my medical procedures went on for 2 years, they stood by us the whole time. We were extremely pleased with the outcome and services provided by the Cooper Law firm.
In my opinion, if you are looking for a great professional legal team that actually cares and is concerned for your well-being, the Cooper Law Firm in Longview TX is for you.
I greatly appreciate everything Mr. Cooper, Mr. Carey and Casey did for me. Truly blessed!
