How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty98−0.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREThe Elegant Pooch
Lansing, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 64 pet boarding facilities · 4.9★ from 1,204 Google reviews
Report card
Percentile vs other pet boarding facilities (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired The Elegant Pooch for 7 kinds of job.
The Elegant Pooch for dog grooming
Clear ✕All 137 Google reviews tagged “Dog grooming” · showing 100
Heard about The Elegant Pooch from a friend. We've been pleased with their grooming and boarding services for our small dog for years now. Just picked our dog up again today and he seemed very happy. We also like that we can call and get updates on how our dog is doing during the boarding stays. Very friendly,…
Always pleased with the way Julie cuts Dudley! He looks so handsome today!
Julie is the groomer of our fur baby Claire, she does a excellent job and really loves and cares about the animals she makes look wonderful.
Love Elegant Pooch. Karen is the best. She has always done a great job on my dog Lucky.
I took my long, thick haired Persian cat to The Elegant Pooch for a fur trim, ear cleaning, sanitary shave and nail trim. The pet stylist was Haidyn, and she did an awesome job! I have finally found a professional that knows how to care and handle cats.
Cass did a beautiful job on my Belgian Tervuren. Garth came out looking like a new dog.
Thank you so much Julie for doing such a good job I just love him he looks so cute and adorable I'll be coming back ❤️🌹
Very friendly & professional! Haidyn is the best!!
The staff treats our two dogs as their own. Haden is amazing!
Love the trim and the shaping of her face . Groomer was awesome!
This review is from AMY DAVIS😁 READ ME!!! I’ve been coming here with my naughty girl Misty Blu for all of her 14 years, give or take… probably 12. Anywho, my groomer Karen is not only the most trusted BITEY dog handler, this girl is my dear friend! Very kind and professional staff, for sure. The owner, Corrine,…
They are amazing with Ellie Mae ...exactly what I wanted she looks beautiful
Haley always does a terrific job!
My pup always comes out beautiful! Everyone is so nice. Love it here
Hayden does a great job with my pup. He loves seeing her and keeps him in top shape. Staff is very friendly.
Again, words can’t express the excellent care my dogs get each time with their grooming and overnight stays at Elegant Pooch! Staff is great! Miss Luna and Little Venus always get excellent care and attention! I trust only this place with my dogs.
From start to finish, a wonderful experience! Greeted with smiles and kindness. Right away Cassidy made me feel like my pup was in good hands. Service only took an hour and the finished product was absolutely beautiful. Close attention to detail and a clean polished groom for my Morkie! Rebooked right away. Happy pup and owner!
It was so clean and professional. My senior dog looks great! It was a very pleasant first time experience and our new friend Cassidy is so patient and kind
Hayden is the best groomer! My dog is an adolescent 2 year old German shepherd who is so sweet and well meaning but he's always so excited to see his elegant pooch friends, that he sometimes gets beside himself. All of the staff are so patient and kind and reassure me that he's not a bother.
Elegant Pooch is AMAZING!! Every time I’ve taken my dog to get groomed here they get him out in a record time (1 hour) and he looks so handsome!!! Also, they’re not extremely expensive. My dog is a Yorkshire terrier and for a full groom they charged me about $60. Best dog groomers ever!
They did great with my nervous pup !! She looks beautiful!
Always a great experience getting my dog groomed here. The staff is so professional and nice!!
We Love Karen! She does a great job on our Schnauzer, Bowie. He looks so handsome!. Haley is new to us. She did a really good job on Frances. We LOVE this place!
I'm looking forward see again.
This place is nothing short of amazing! They're very professional, everyone is super friendly and always has a smile on their face! They always listen to every detail and go above and beyond to give you what you want and more. Also, you can tell they love the dogs, it's not just about a business and making money,…
We were thrilled with the grooming of our Brittany Maggie! Exactly what we asked for and done in less time than expected. Already scheduled next appointment.
Sophie was is desperate need of a spa day. She looks great, our groomer did a wonderful job. Thank you so much.
Cassidy and the fact they don't put my girl in a cage are why I drive Bailey Bleu the Huskypoo into the city for grooming. Everyone is so nice and my little drama queen loves them. Her BFF goes there too!
This was the very first grooming for our puppy, Sophie, and the groomer (Haiyden) was friendly and welcoming. She explained what she would be doing and we couldn’t be happier with the results!
I take my Golden Doodle Louie to have him groomed. They do a Great Job and have a Very Friendly Staff
I take all 3 of my dogs and have been for so many years. Love all the staff there. They treat you and your animals with so much respect. They really care about your animals. Karen is a dog whisperer. One of the dogs is my daughters and she use to take them somewhere in Texas. He hated getting his nails…
Very professional, they did an incredible job. My dog used to be a farm dog, he had huge horrible mats in his fur, he was not groomed properly. He’s now living in the house and moved in with me permanently so needed a good professional groom. AMAZING. First photo is of he before, the others are after. He had a bad…
Always excellent service and results from this team!
Sadie is quite happy!
A great place!
This place is awesome and Haidyn is the best there is! She has been grooming our dog since she was a puppy for 3 years every month and our dog just loves it when its time to go see her. :) Highly recommend for anyone to check out
They always do a very good job with my dogs! Julie is very good with Bella and Maggie. Love this place!!!
I am so very pleased with the Elegant Pooch and Taffi’s visits. She has the best groomer ever. We were there this morning. The first set of pictures was last year. Thanks Hyden 💖💐💖
They were very nice and did s GREAT job cutting Chewy's hair. Will definitely take him back to them the next time he needs his hair cut. They are reasonably priced too.
I was very happy with Ivy’s first visit! Zayda did a great job with her cut. She looks so beautiful.
Always a great experience ❤️. Everyone is so professional and friendly. My dog is a bit of a difficult groom and I appreciate you putting up with her. I wouldn’t go anywhere else.
Bernie looks wonderful! Love Corie!
Excellent customer service. Julie always does a fabulous job!
First off, my dog and I love this groomer, the receptionists are awesome and very easy to work with, it’s easy to schedule an appointment even weeks in advance. Karen is amazing and knew exactly how we wanted Winnie’s hair cut, she has a great attitude and is always a joy to see. Everything is quick and seamless.…
Our dog Princess lives her groomer Julie. This has been a great experience for her and she alwsys looks and smells good. Everybody is friendly. We love it here and would recommend Elegant Pooch to all our pet friends.
It only took one hour, just as it has for the past year. I have brought my dog to the Elegant Pooch since she was 3 months old. She is now 3 years old. I was just told that my little dog ( a Havanese ) costs just as much as a Goldendoodle ( large dog). I was surprised, to say the least. I was mystified by the fact…
Harley only went to one groomer since she came into my life. Then out of the blue she quit.. I found you guys online and I have to say Haley did such amazing job on her.. I will start coming here.. thank you for making my baby feel so special 💕
I absolutely love Cassidy and how she takes care of Blondie! She does such an awesome job and I wouldn't take my dog anywhere else. All the ladies there are sweet.
Julie grooms my dog (now dogs), Katie and Abby, and I absolutely love her! She’s kind and gentle with them, especially important since they are seniors. I would highly recommend her!
Haidyn is the best! She is so patient and gentle with my nervous little pup.
Karen did a great job like always. Poe looks great. Worn out as well. lol.
They were warm and friendly. The groomer treated our senior dog like it was her dog. I will always tale our dog here for grooming. Price was very reasonable.
Cassidy always does a great job with my anxious dog! He comes home looking and smelling great! Pricing seems fair and affordable compared to other places we’ve tried or called.
Love bringing my fur babies here. They leave happy and looking exactly like what we ask for. Everyone is friendly and makes me feel safe knowing the “kids” are in great care.
I had a very good experience at The Elegant Pooch. It had been far too long between groomings for my girl and she looked entirely disreputable. They cleaned her up so well! MUCH better than her previous grooming center in East Lansing, who just shaved her down to nothing and then charged double. I highly recommend The Elegant Pooch
Hailey is very patient and kind with my nervous/anxious dog, and they don’t kennel them which is GREAT for my dog, I continue to rebook, and great prices!
I have a miniature golden doodle and I asked specifically for her just to be trimmed and I understood If she had to be cute a bit, but she was completely shaved everywhere and which I didn’t asked for! Then the groomer used the wrong pair of clippers on my dog and cut her not once but three times. Very disappointed…
We have been coming to The Elegant Pooch for almost 18 years and ‘love’ Cory, Karen, Sherri and ALL the crew. Top Drawer Grooming and very personable Staff. Wouldn’t go anywhere else! Alan & Cheryl Kreutzberg, 758 Collingwood Drive, Eadt Lansing, Michigan48823.
I brought our dog Percy and Prince in and they did an incredible job cutting both dogs he was matted up somewhat around his feet and they took care of hm. Amazing job
Champ looks like a new dog .very caring people I'll take him again.
Nice grooming - first timer. She looked very good.
I was unable to get my puppy (Bella) groomed for a few months so My Pomeranian needed extra care , and man’o man did she get it,, she looks so good now and I’m sure she’s feeling good too. It don’t matter which person you get they all are fabulous!! ***Picture’s are before & after*** Thank you Elegant pooch, P.s…
EXCELLENT SERVICE!!! They did a fabulous job on my babies! They look, smell and feels so good :-) I ALWAYS USE THEM! 👌🏽👏🫶🏽
Great job
The ladies at Elegant Pooch are absolutely AMAZING!! They have always done a GREAT JOB w my "puppy"!! From the phone calls/texts to the AMAZING job they do w his grooming has always been 10/10++!! My "puppy" is an 89lb, Siberian Husky, who's scream will put a fire truck siren🚒 to shame!! He LOVES to "talk" and they…
The Elegant Pooch always does an amazing job with grooming our dog and the staff is always very friendly. We definitely recommend them!
Cassidy always does an amazing job with my little girls Pomeranian Peanut and she smells amazing too. I’m not go good at grooming her so I appreciate that Cassidy is so wonderful, thank you Cassidy! Before and after pictures below
Riley always get the best treatment and he gets so excited when he gets to Elegant Pooch and the price is very reasonable.
Julie is awesome, my Furbabies absolutely love her. She makes them feel comfortable and puts them at ease everytime. I will never go anywhere else ❤️
I take Max to Elegant Pooch and he loves it and looks amazing
Every one was so nice
they always treat daisy so good, she gets so excited when we get there
Friendly and professional . I love Julie ❤️
Great job and very friendly and helpful staff...
Excellent always! Quality grooming and boarding care!
I take my Shadow to Elegant Pooch to see his personal groomer Julie,who is thee BEST! She is so kind, gentle and genuine and very professional when it comes to his grooming. We just love her!!!
Great experience as always. Karen takes good care of my little guy
Zaeda always does a great job, I think I always spell her name wrong, I don't mean to, but the staff goes out of their way to make sure that u are pleased with their work. 😊
All the staff is great! Worked in a timely manner. My GS seemed very happy to have been in their care. They are very good with communications; they were able to get my dog in ahead of schedule, which worked out great for me! She smelled wonderful after “the works” :)
I take my 2 fur babies here. And the love Hailey. And she does a great job. And they like her. Everyone is so nice.
We’ve been taking our dogs to The Elegant Pooch for many years, and I truly can’t recommend them enough. Cori and Karen have always taken such wonderful care of our fur babies through every stage of life. From energetic puppies to senior dogs. They are kind, patient, and genuinely care about the animals they work…
The experience is fabulous! Our dog Rascal loves to be groomed by Ms. Karen.
My Daisye looks great every time they give her the spa treatment.
I found my groomers at elegant pooch to be very good, speedy and very resonably priced! Very organized company!
I was able to get Muffin in very quickly when I called, next day! Julie did a wonderful job cutting her to how we like it! She looked really good! Staff is very friendly too!
Hayley did a really nice job with my dog, she looks good. My dog even lets Haley trim, not just sand her nails. That is a big deal. She won't let me touch them. Front desk was extremely helpful. Love the free parking. Prices are relatively reasonable as well.
Great folks, they take fantastic care of my baby.
They always do the best work on my pup
Julie gets 5 stars from my dog! She loves her.
I have been a customer at Elegant Pooch since they opened the doors. They are wonderful people. My canine loves to go there. They treat her with love and care.
We have always had a great experience with Elegant Pooch! Belle loves her groomer ❤️
My nervous little Milo loves to be pampered by Haleigh. She is very patient with him and he always looks great when he is picked up.
Excellent grooming skills. Loves the pups they serve. Franki girl loves the attention she gets here!
The bark brigade is now club cuteness!
They made my dog feel very comfortable. He gets shy in a new environment and they were patient with him. It is the first time I take him there and Haidyn was very gentle and careful with him. I could also stay there and wait for him to be ready.
Awesome care and grooming of my pup!! I also appreciate the suites and no cages!! Hayden was very loving!!
Took both of my dogs in to be groomed they look great very happy with the results
Excellent service. Our dog has never been cleaner!
She looks great and smells great. Very clean quiet place 😌❤️
This is my second time bringing my pup Daisy in! 10/10 service, Staff is super friendly and the atmosphere is really nice as well! Well done and Cassidy does amazing everytime !
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 137 | — |
| Dog bathing and blow dry | 37 | — |
| Dog ear cleaning | 24 | — |
| Dog grooming and styling | 20 | — |
| Dog nail trimming | 20 | — |
| Cat grooming | 14 | — |
| Dog boarding | 7 | — |
