How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREThe Junkluggers of Chicago NW Suburbs
Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 52 property cleanup services · 5.0★ from 1,502 Google reviews
Report card
Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired The Junkluggers of Chicago NW Suburbs for 8 kinds of job.
The Junkluggers of Chicago NW Suburbs for donated goods pickup
Clear ✕All 168 Google reviews tagged “Donated goods pickup” · showing 80
Nice people to get rid of what you can’t use anymore. Two nice young men took care of everything in a reasonable time and were professional
The guys that came were very kind, professional and quick.
Great service
They overcharged me. I was given one price by an organization that represented him and the price I actually paid was almost double work was average
Excellent experience! Our two person team was professional, efficient, on time and quick. Picked up from our house and a storage unit. Highly recommend and love that everything is donated or repurposed in some way. Thanks!
My luggers were on time, they called on their way and made a very difficult job of cleaning out my mother's home easy and for a very fair price.
The owner/manager worked with me on the price. The guys you sent, Dominic and another young man were EXTREMELY kind, gentle, had to take some furniture apart (no complaining or extra charge). I assume all your employees are this terrific. I cannot thank you enough for your help. I HIGHLY recommend their services! ❤️
They were very professional and always kept me updated as to when they would arrive. They did a great job of cleaning out an entire house!!
Bob Schmitt took my call and was very helpful in scheduling a pickup with only a few days notice. Communication about pricing, scheduling and confirmation was clear. Patrick and Chris were on time and managed to move the 2 pieces within the timeframe we agreed to. Nice guys, strong, working well together. A pleasure…
Exceptional service and very professional. Very fair price
They were very kind, friendly and compassionate with a property of a recently deceased family member that had A LOT to clear out. Patrick, Derek and Bob were efficient, thorough and patient. The cost ended up being much more than we anticipated but we needed it done ASAP so we had to use them. If cost isn’t of concern, I’d definitely recommend them!!
Zac & Cody - The “Suite Life” team! Hands down the best experience I’ve had with a junk company. I’m a Professional Organizer and have hired another huge junk company (multiple times) and two local small biz junk company’s before. After my experience today - JunkLuggers will be my go to! We filled a full truck of…
Fast, Professional, and polite. Highly recommend The Junkluggers!
They are friendly fast and reliable
I want to thank The Junkluggers and each one of you who helped us for your awesome work and your professional experience. Luke and Derek thank you so much for your expertise. You guys are wonderful. We had a great experience with your services and the transporting of our furniture from one city to two others cities…
I started with a different company and finished with Junkluggers. I wish I’d chosen them from the beginning. Bob and his staff were kind, professional, and were fairly priced. They did a great job and we finished much earlier than I expected. It was a huge relief. I’d recommend them for projects that feel too…
Derrick and Luke were great. We received a quote. We thought we were going to have to wait at least a week or two to get things moved and they were able to do the job that day. They were very professional, careful and pleasant to deal with. We even had the boss, Bob Schmitt carry a double oven down the stairs and…
Great company with a great mission. They are the only company who offered to come out and provide an on-site bid and thoroughly explain their process. Other companies provided bids based only on pics they asked me to send. Junkluggers was also the best priced, which made the decision that much easier. Great experience all around!
The movers were on time, friendly, attentive and careful with all items.
JunkLuggers cleared out an entire house for us in a day. They were very professional and worked hard to get it done - and done well (no scratches on the walls despite moving large furniture). Grateful too that they were able to take so much of the contents to charities to bless others (& provide us with receipts from the charities).
Great service and very friendly
Worked efficiently. Removed heavy items from our basement. Left the areas clean. Appreciated their efforts.
In addition, they moved additional boxes from downstairs to the garage. This is in preparation for my move. They went above and beyond. They always awesome!
Was able to make a quick appointment for pickup and have them take items for donation to Habitat for Humanity. It was great to be able to expedite this so quickly!
Great timely service!
Excellence all around. This team is legit. A real help when you need it!
Junkluggers was a pleasure to work with. They worked hard, were efficient and did a tremendous job with our large project of disassembly of office furniture, removal of large items and compacting within the truck.
This is the third time I have used Junkluggers. The guys are always professional, on time and amazingly helpful at doing what I could not do myself. The service has saved me time in trying to donate or sell the items.
Quick and easy to schedule. Quick and efficient pick up.
Wonderful experience. Two very professional people arrived on time, gave estimate quickly , worked very consistently and finished quickly. They finished under estimate! Yay. Such a big job: garage and basement with multiple rooms. Really appreciated!
The two men called and were able to come early. They gave us a very competitive price and said most of our goods would be donated to charity. We received a tax deduction form the same day. We would definitely use their services again if needed.
Great communications, great employees, donation discounts, very reasonable for the work done. Extremely happy.
Junkluggers is a great company to work with. They always show up on time, their rates are reasonable and they do what they say they’re going to do. I’d highly recommend if you have junk sitting around you need removed.
Very professional! On time, friendly and very hard working. Costs were reasonable considering the number of items taken and the work involved.
Chris and Jenna were on time and very professional. They did a walk through with us, explain the cost and terms and once we agreed they got to work. Took a bit but they did not stop until done. Thank you so much!
We used them third time and it was great experience and very smooth and easy.
Great experience! Thank you Chris for your professionalism, knowledge, and fast paced work! Can’t wait to use this company again!
I called for a full house clean out and boy did they deliver! In two days most of the house got cleaned out. The best part is that a lot was able to be donated and kept out of the landfills. If your like me and a nervous type these guys and gals were able to make me feel at ease right away and were always on time…
We love this service. Chris and Mike came promptly on time in the morning. They called 10 minutes before they arrived to confirm they were on their way. Super friendly guys! Went over details of cost and fuel charge. We will most definitely use this service again and they verified that they work in our area so we…
On time, courteous
Our experience today has been great! The crew worked hard, clean and fast. They were professional, personable and made us feel reassured of the process. Highly recommend!
Really nice people and easy to communicate with regarding pick up time. They were very flexible and returned at a later time when the original time didn’t work.
Michael and Josh were very professional and fast! I love working with Junk Luggers!
Dave and Josh were very courteous and professional. They were on time and The price was very reasonable. Will definitely use Junkluggers again
On time, friendly, very consciousness and no damage to floors or walls, fast workers, could lift heavy items, would use them again!
Excellent service, friendly employees, got the job done professionally. Really appreciated the help.
Very friendly and accommodating staff. They worked efficiently and safely. I appreciated the service they provided.
Derick and Hunter were great! Super fast and tidy. Thanks a lot for your help
Patrick, Michael and Dylan were outstanding ! They worked efficiently and with such a positive attitude that it made the day easy. Respectful and hardworking crew. Definitely will recommend them to friends and family. Booking and appointment setting was a breeze . Communication and ETA of the crew was on spot.
These guys are great. On time!!! Great price. Hard workers. Will use them again and will recommend to family and friends. Alex and Josh were monsters of the move!
Had them come out to take away some old furniture. They called asking if they could come early. I couldn’t because I was getting my son ready for school. They said no problem they’ll come at the scheduled time. Arrived exactly at that time. Did a walkthrough for pricing and were in and out quickly. Have used them a…
This was an excellent experience. Alex and Dominic were professional, respectful, and kind. I would highly recommend because they exceeded our expectations. Also love the mission of this company. Job well done!
They were great. Very responsive and respectful. Would definitely use them again. They worked their tails off and cleaned up the hall and doorway of the apartment area they had to go through. Great job.
You CANNOT find any other removal service to compare to JL. Go read about them on their website. Every word is true and demonstrated in every action and interaction. I’ve used them three times and would trust Patrick and Mike with any task. They go above and beyond at every opportunity. Awesome company; awesome staff. Lynn
Great experience! The guys were very professional and polite. They checked in with me by phone and offered to come a little early. They were very efficient and got the job done quickly. Will definitely call on them again!
They were great, professional
Look no further for your cleanup needs! Responsive, reliable company with hardworking, and efficient movers. Luke and Alex D were a pleasure to spend the day with and said yes to everything I asked. Can’t beat that:) thank you
Excellent and very professional. I would definitely use them again.
Fast and easy way to get your couch picked up! They were able to pick up the same day and were fast and friendly and said they would try to donate the couch as well!
Junkluggers were a real lifesaver during the holiday season when I needed an urgent clean out of my home. The appointment process was easy, staff very friendly, the removal service was excellent and on time, and the price was very reasonable. The service members were very friendly and kind. More importantly I am…
The guys were very courteous, quick, and efficient. They also have one of the best prices for removal compares to others. Scheduling is very flexible.
Friendly and professional. Was very happy with the service
The team was a few minutes early which I was happy to see. Extremely friendly and took care of our garbage quickly. Great deal
Josh and Dylan came in gave us a reasonable estimate to which we agreed. A little over an hour later everything was packed up and gone. It was such a relief to rid ourselves of all the things. Josh and Dylan were very professional as well as personable which made the whole experience pleasant and seamless. I would…
Great work! Very economical and great communication through the process of the removal!
The people that came out represented the company very well. They were courteous, professional and very clean (They offered to wear booties over their shoes while in the house). We hope the items they took away can be used by someone who does not have so they aren't just thrown in the trash/garbage dump. We…
Junk luggers did exactly what I was told they would do. The house and garage were cleaned out after a move had taken place the previous day. The appointment was confirmed the day before and the morning of the task. The crew was on time. The crew was professional, courteous and personable. I felt they understood how…
They were great.
The employees were professional, courteous, timely, and gave quality service while serving their customer, me.
I had such a good experience with this company, from start to finish! Sebastian helped me to set up the pick up and was very informative, answering all of my questions clearly and upfront. Josh and Michael came to my house to pick up the furniture and they were both very responsible, courteous and respectful. They…
Josh and his helper, I believe Dominic, we’re friendly professional, and made everything quite easy. In fact, I’m using them again.
This was the second time we used Junkluggers in the last six weeks. We are in the process of downsizing from a 4000 sq ft house. Alex and his crew were simply amazing. Whether it was moving and disassembling a huge king size bedroom set or a very heavy solid oak desk or a precor treadmill…they did it all. We…
Trey and Michael were on time and efficient. I ordered the pick up 12 hours earlier. Absolutely amazing.
Dylan’s and Tray were very quick and professional.
On time pickup-super efficient and polite!
Bob and his team were prompt, professional, and knocked out a Herculean task in one day, like they said they would. It took a few more truckloads than they estimated, but they stuck to the quoted cost without an issue. They followed instructions and left the things I needed them to leave. They are a little more…
Awesome! Fast! Strong guys! They moved in an hour what would’ve taken me a week!
First time using The Junkluggers: Travelle called ahead to let me know he was on his way. They arrived promptly during the service window and quickly got to work removing the items. They were in and out in 20 minutes and were very courteous. I would definitely use this service again.
Easy to schedule, reliable and got the job done.
They were on time, professional and I appreciated that they recycled as many items as they could. They were well connected with places to donate the furniture.
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Furniture removal | 271 | — |
| Junk removal | 208 | — |
| House & garage cleanouts | 191 | — |
| Donated goods pickup | 168 | — |
| Trash removal & disposal | 71 | — |
| Electronic waste removal & disposal | 69 | — |
| Appliance removal & disposal | 60 | — |
| Construction debris removal | 39 | — |
