How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREThe Junkluggers of Chicago NW Suburbs
Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 52 property cleanup services · 5.0★ from 1,502 Google reviews
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Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired The Junkluggers of Chicago NW Suburbs for 8 kinds of job.
The Junkluggers of Chicago NW Suburbs for donated goods pickup
Clear ✕All 168 Google reviews tagged “Donated goods pickup” · showing 140
Nice people to get rid of what you can’t use anymore. Two nice young men took care of everything in a reasonable time and were professional
The guys that came were very kind, professional and quick.
Great service
They overcharged me. I was given one price by an organization that represented him and the price I actually paid was almost double work was average
Excellent experience! Our two person team was professional, efficient, on time and quick. Picked up from our house and a storage unit. Highly recommend and love that everything is donated or repurposed in some way. Thanks!
My luggers were on time, they called on their way and made a very difficult job of cleaning out my mother's home easy and for a very fair price.
The owner/manager worked with me on the price. The guys you sent, Dominic and another young man were EXTREMELY kind, gentle, had to take some furniture apart (no complaining or extra charge). I assume all your employees are this terrific. I cannot thank you enough for your help. I HIGHLY recommend their services! ❤️
They were very professional and always kept me updated as to when they would arrive. They did a great job of cleaning out an entire house!!
Bob Schmitt took my call and was very helpful in scheduling a pickup with only a few days notice. Communication about pricing, scheduling and confirmation was clear. Patrick and Chris were on time and managed to move the 2 pieces within the timeframe we agreed to. Nice guys, strong, working well together. A pleasure…
Exceptional service and very professional. Very fair price
They were very kind, friendly and compassionate with a property of a recently deceased family member that had A LOT to clear out. Patrick, Derek and Bob were efficient, thorough and patient. The cost ended up being much more than we anticipated but we needed it done ASAP so we had to use them. If cost isn’t of concern, I’d definitely recommend them!!
Zac & Cody - The “Suite Life” team! Hands down the best experience I’ve had with a junk company. I’m a Professional Organizer and have hired another huge junk company (multiple times) and two local small biz junk company’s before. After my experience today - JunkLuggers will be my go to! We filled a full truck of…
Fast, Professional, and polite. Highly recommend The Junkluggers!
They are friendly fast and reliable
I want to thank The Junkluggers and each one of you who helped us for your awesome work and your professional experience. Luke and Derek thank you so much for your expertise. You guys are wonderful. We had a great experience with your services and the transporting of our furniture from one city to two others cities…
I started with a different company and finished with Junkluggers. I wish I’d chosen them from the beginning. Bob and his staff were kind, professional, and were fairly priced. They did a great job and we finished much earlier than I expected. It was a huge relief. I’d recommend them for projects that feel too…
Derrick and Luke were great. We received a quote. We thought we were going to have to wait at least a week or two to get things moved and they were able to do the job that day. They were very professional, careful and pleasant to deal with. We even had the boss, Bob Schmitt carry a double oven down the stairs and…
Great company with a great mission. They are the only company who offered to come out and provide an on-site bid and thoroughly explain their process. Other companies provided bids based only on pics they asked me to send. Junkluggers was also the best priced, which made the decision that much easier. Great experience all around!
The movers were on time, friendly, attentive and careful with all items.
JunkLuggers cleared out an entire house for us in a day. They were very professional and worked hard to get it done - and done well (no scratches on the walls despite moving large furniture). Grateful too that they were able to take so much of the contents to charities to bless others (& provide us with receipts from the charities).
Great service and very friendly
Worked efficiently. Removed heavy items from our basement. Left the areas clean. Appreciated their efforts.
In addition, they moved additional boxes from downstairs to the garage. This is in preparation for my move. They went above and beyond. They always awesome!
Was able to make a quick appointment for pickup and have them take items for donation to Habitat for Humanity. It was great to be able to expedite this so quickly!
Great timely service!
Excellence all around. This team is legit. A real help when you need it!
Junkluggers was a pleasure to work with. They worked hard, were efficient and did a tremendous job with our large project of disassembly of office furniture, removal of large items and compacting within the truck.
This is the third time I have used Junkluggers. The guys are always professional, on time and amazingly helpful at doing what I could not do myself. The service has saved me time in trying to donate or sell the items.
Quick and easy to schedule. Quick and efficient pick up.
Wonderful experience. Two very professional people arrived on time, gave estimate quickly , worked very consistently and finished quickly. They finished under estimate! Yay. Such a big job: garage and basement with multiple rooms. Really appreciated!
The two men called and were able to come early. They gave us a very competitive price and said most of our goods would be donated to charity. We received a tax deduction form the same day. We would definitely use their services again if needed.
Great communications, great employees, donation discounts, very reasonable for the work done. Extremely happy.
Junkluggers is a great company to work with. They always show up on time, their rates are reasonable and they do what they say they’re going to do. I’d highly recommend if you have junk sitting around you need removed.
Very professional! On time, friendly and very hard working. Costs were reasonable considering the number of items taken and the work involved.
Chris and Jenna were on time and very professional. They did a walk through with us, explain the cost and terms and once we agreed they got to work. Took a bit but they did not stop until done. Thank you so much!
We used them third time and it was great experience and very smooth and easy.
Great experience! Thank you Chris for your professionalism, knowledge, and fast paced work! Can’t wait to use this company again!
I called for a full house clean out and boy did they deliver! In two days most of the house got cleaned out. The best part is that a lot was able to be donated and kept out of the landfills. If your like me and a nervous type these guys and gals were able to make me feel at ease right away and were always on time…
We love this service. Chris and Mike came promptly on time in the morning. They called 10 minutes before they arrived to confirm they were on their way. Super friendly guys! Went over details of cost and fuel charge. We will most definitely use this service again and they verified that they work in our area so we…
On time, courteous
Our experience today has been great! The crew worked hard, clean and fast. They were professional, personable and made us feel reassured of the process. Highly recommend!
Really nice people and easy to communicate with regarding pick up time. They were very flexible and returned at a later time when the original time didn’t work.
Michael and Josh were very professional and fast! I love working with Junk Luggers!
Dave and Josh were very courteous and professional. They were on time and The price was very reasonable. Will definitely use Junkluggers again
On time, friendly, very consciousness and no damage to floors or walls, fast workers, could lift heavy items, would use them again!
Excellent service, friendly employees, got the job done professionally. Really appreciated the help.
Very friendly and accommodating staff. They worked efficiently and safely. I appreciated the service they provided.
Derick and Hunter were great! Super fast and tidy. Thanks a lot for your help
Patrick, Michael and Dylan were outstanding ! They worked efficiently and with such a positive attitude that it made the day easy. Respectful and hardworking crew. Definitely will recommend them to friends and family. Booking and appointment setting was a breeze . Communication and ETA of the crew was on spot.
These guys are great. On time!!! Great price. Hard workers. Will use them again and will recommend to family and friends. Alex and Josh were monsters of the move!
Had them come out to take away some old furniture. They called asking if they could come early. I couldn’t because I was getting my son ready for school. They said no problem they’ll come at the scheduled time. Arrived exactly at that time. Did a walkthrough for pricing and were in and out quickly. Have used them a…
This was an excellent experience. Alex and Dominic were professional, respectful, and kind. I would highly recommend because they exceeded our expectations. Also love the mission of this company. Job well done!
They were great. Very responsive and respectful. Would definitely use them again. They worked their tails off and cleaned up the hall and doorway of the apartment area they had to go through. Great job.
You CANNOT find any other removal service to compare to JL. Go read about them on their website. Every word is true and demonstrated in every action and interaction. I’ve used them three times and would trust Patrick and Mike with any task. They go above and beyond at every opportunity. Awesome company; awesome staff. Lynn
Great experience! The guys were very professional and polite. They checked in with me by phone and offered to come a little early. They were very efficient and got the job done quickly. Will definitely call on them again!
They were great, professional
Look no further for your cleanup needs! Responsive, reliable company with hardworking, and efficient movers. Luke and Alex D were a pleasure to spend the day with and said yes to everything I asked. Can’t beat that:) thank you
Excellent and very professional. I would definitely use them again.
Fast and easy way to get your couch picked up! They were able to pick up the same day and were fast and friendly and said they would try to donate the couch as well!
Junkluggers were a real lifesaver during the holiday season when I needed an urgent clean out of my home. The appointment process was easy, staff very friendly, the removal service was excellent and on time, and the price was very reasonable. The service members were very friendly and kind. More importantly I am…
The guys were very courteous, quick, and efficient. They also have one of the best prices for removal compares to others. Scheduling is very flexible.
Friendly and professional. Was very happy with the service
The team was a few minutes early which I was happy to see. Extremely friendly and took care of our garbage quickly. Great deal
Josh and Dylan came in gave us a reasonable estimate to which we agreed. A little over an hour later everything was packed up and gone. It was such a relief to rid ourselves of all the things. Josh and Dylan were very professional as well as personable which made the whole experience pleasant and seamless. I would…
Great work! Very economical and great communication through the process of the removal!
The people that came out represented the company very well. They were courteous, professional and very clean (They offered to wear booties over their shoes while in the house). We hope the items they took away can be used by someone who does not have so they aren't just thrown in the trash/garbage dump. We…
Junk luggers did exactly what I was told they would do. The house and garage were cleaned out after a move had taken place the previous day. The appointment was confirmed the day before and the morning of the task. The crew was on time. The crew was professional, courteous and personable. I felt they understood how…
They were great.
The employees were professional, courteous, timely, and gave quality service while serving their customer, me.
I had such a good experience with this company, from start to finish! Sebastian helped me to set up the pick up and was very informative, answering all of my questions clearly and upfront. Josh and Michael came to my house to pick up the furniture and they were both very responsible, courteous and respectful. They…
Josh and his helper, I believe Dominic, we’re friendly professional, and made everything quite easy. In fact, I’m using them again.
This was the second time we used Junkluggers in the last six weeks. We are in the process of downsizing from a 4000 sq ft house. Alex and his crew were simply amazing. Whether it was moving and disassembling a huge king size bedroom set or a very heavy solid oak desk or a precor treadmill…they did it all. We…
Trey and Michael were on time and efficient. I ordered the pick up 12 hours earlier. Absolutely amazing.
Dylan’s and Tray were very quick and professional.
On time pickup-super efficient and polite!
Bob and his team were prompt, professional, and knocked out a Herculean task in one day, like they said they would. It took a few more truckloads than they estimated, but they stuck to the quoted cost without an issue. They followed instructions and left the things I needed them to leave. They are a little more…
Awesome! Fast! Strong guys! They moved in an hour what would’ve taken me a week!
First time using The Junkluggers: Travelle called ahead to let me know he was on his way. They arrived promptly during the service window and quickly got to work removing the items. They were in and out in 20 minutes and were very courteous. I would definitely use this service again.
Easy to schedule, reliable and got the job done.
They were on time, professional and I appreciated that they recycled as many items as they could. They were well connected with places to donate the furniture.
Patrick and Matt were courtesy, efficient, and overall great to work with. I moved apartments and they delivered some new furniture on time and helped make the moving process run smooth. Would definitely use Junk Luggers again.
Fantastic Service! On-time, professional and friendly. So helpful that they take everything and sort it out later. Pricey but worth it and cheaper than the other guys I was researching. Thanks again!
These guys were FAST! Will definitely use them again!
Crew and truck arrived early, with my approval. The item was efficiently loaded into the truck, removed from the property, and immediately donated. Very pleased with this service.
Very nice to work with, kept me informed about when they would be to my home. Very helpful and I felt they were reasonable. Would use them again.
Ran a little late but still got the job done. More reasonably priced than other companies.
The service people who came, were very polite and considerate. They explained the process thoroughly, and gave us a fair price. They answer all our questions and were done in a timely manner. We were very happy with the service provided.
The two guys who picked up were very kind and friendly. Very efficient and patient with a wonderful attitude. It was a job well done and a pleasure to meet them.
They were wonderful! Happy, helpful people that worked hard and made it an enjoyable experience.
Michael & Alex were very professional, hardworking, & friendly. My sister Jean & I were impressed at how quickly they were able to organize our recyclables, waste, & furniture removal. Everything was handled carefully & they did a great job of explaining how they were organizing the job & pricing it. Would highly…
It feels great to get rid of all that junk. Thanks Junkluggers!
We needed the ends of an entertainment center picked up for donation. Booking the appointment was easy. They called when they were 30 minutes out and arrived on time. They used plastic shoe covers while moving the furniture inside. The two gentlemen were pleasant and professional. When we have more items to donate…
Great job! I’m glad to know our things will have a second life with a new family. Thank you.
Bob is great, appreciated the time he took to talk through the whole process. David worked so hard at the house, he had great communication, and put in extra time to do everything needed for a job well done. I am so glad I found Junkluggers to help!!
Had a great experience with this company! Very professional & responsive.
Positive experience. The guys were on time , very courtious and did a reAlly good job. Would recommend them.
Junkluggers were extremely responsive and professional! They called right back after initial contact. The crew showed up on time and texted to let me know they were on the way. The crew looked nice and professional and were very courteous and accommodating. The crew did their work efficiently and were thoughtful…
They were very thorough in explaining what to expect and the guys who came were here efficient and polite.
Bob was incredibly professional, direct and to the point. He was responsive and fair. The moving guys (I met 6) were also all professional, efficient and communicated well.I would highly recommend this company to anyone and I would definitely use them again.
Josh and David were very courteous and efficient in removing an old couch that we wanted to donate.
Very easy to work with.
Josh & David did a great job! They were very thorough & took pictures of everything. I will be continuing to collect more garbage during my packing & will definitely call them at the end to do another cleanup.
We were able to book them to get a sectional from our second floor unit in a pinch, they were fast, friendly, and incredibly professional. I’m so happy that they will take the piece to be donated rather than having it ending up in the trash. Highest recommendation!
The two men did an excellent job. The furniture was large and they handled it very well, on the truck in no time, and very polite and helpful. Thank you Junkluggers. Getting my garage cleaned out is like a gift to me.
Very good service at a good price.
Top notch crew of 4. In and out in 90 minutes filling almost 2 trucks. Professional work. Zero complaints.
Josh and Matt were great. I would definitely recommend your company to others. Thanks for the fast and friendly service!
From the moment Bob came to our parent's home, he made us feel comfortable and at ease during an incredibly stressful time. Due to medical issues and an out-of-state move, my sister and I needed help cleaning out their home, but didn't just want to toss everything away. We knew there were family pictures throughout…
We love Junkluggers! My business has used it at least twice in the last year. We loved that they are very philanthropic! Donating items to non-profits and recycling when needed. Highly recommend them.
They were insanely fast with the removal, incredibly polite and the quote was exactly what I was expecting it to be. I will happily refer anyone to use this company, and will be using them in the future.
The crew that came was courteous, friendly, on-time and quick. I love the fact that they try to donate first and if that doesn't work then they deconstruct the items to recycle as much as possible. Would use them again! Great Job!
Jake and Kyle were on time, professional, courteous and very helpful! They quickly assessed our leftovers from an estate sale and gave us a great, fair price and getting it all gone. The whole job was done in less than an hour and we filled half the truck. Very nicely done! And knowing that it isn't just going to a landfill helps us all sleep better.
What a pleasure this company has been to deal with. I called one of their competitors for a quote, they were going to charge me three times as much. The other company was not as professional or is timely. I highly recommend using The Junkluggers.
We used Junkluggers twice while cleaning out our parents’ home. We received excellent service both times. They were very friendly, professional, fast and careful. We were able to donate items through their service and couldn’t have completed the task without them. Bob, Kyle, David and Jenna were awesome!!
The crew showed up on time. The crew was very professional and helpful. I would use them again without hesitation.
Very professional friendly and helpful. Would highly recommend their services
We had a basement full of items given or left by loved ones. We needed to downsize/ rightsize but didn't want to rent a garbage bin and contribute to a landfill. Junkluggers to the rescue! They respectfully and thoroughly sorted our items (true junk versus items still of some value) and promptly carted it away. We couldn't be happier.
I had two guys come to my house (Dave and josh I believe) to pick up all the remaining items from a garage sale. They were kind, professional, prompt, and super speedy! Warm and friendly guys who explained everything and every step of the process. They even noted that if the amount of stuff totaled up to be LESS…
Fast, friendly, affordable and most importantly, eco-conscious. The crew was very professional! I will definitely use their services again.
We will continue to use Junk Luggers. They are fantastic and courteous and extremely reasonably priced. They’ve gotten rid of a ton of furniture and general items and, best of all, they donate useable items and take the time to recycle other items. Since we are limited physically currently, this was a God send as we…
Bob and Jake went above and beyond to make the junk removal process easy and efficient. Highly recommend!
David and Josh were prompt, pleasant, and good ambassadors for their company. They were efficient and removed all the designated items in an acceptable amount of time. I was very pleased with their service.
Josh and Dave were stellar! Very professional, fast and helpful! Definitely recommend Junkluggers!
Professional group seamless process. Had house clean out and almost everything was able to be donated or recycled. Highly recommended this company.
Josh and David were great! They were efficient, professional and polite! I had an old tv, sleeper couch and a grandfather’s clock that I no longer needed and they removed them with ease!! Thank you, Junkluggers!
Best decision I ever made. I had an entire 4 bedroom home that needed to be emptied, including a basement that had collected over 50 years of "stuff". Their team came in and performed beyond my expectations. This was a huge undertaking and they made it a seamless transaction. I would highly recommend them to anyone.
We needed to quickly remove the contents of my parents' crawl space before we were able to put their house on the market. We were surprised by how much junk had been stored under the house and soon realized that the project was more than we could take care of ourselves. I was able to get an appointment for the…
Bob and his entire team exceeded my very high expectations! Friendly, professional, thorough, honorable, detailed and systematic, are just a few adjectives that describe Junkluggers service! I needed my warehouse/office completely emptied. I contacted them on a Holiday weekend Friday and Saturday afternoon the job…
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Furniture removal | 271 | — |
| Junk removal | 208 | — |
| House & garage cleanouts | 191 | — |
| Donated goods pickup | 168 | — |
| Trash removal & disposal | 71 | — |
| Electronic waste removal & disposal | 69 | — |
| Appliance removal & disposal | 60 | — |
| Construction debris removal | 39 | — |
