Experts Reviews · Company report
The Junkluggers of Chicago NW Suburbs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

The Junkluggers of Chicago NW Suburbs

Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 52 property cleanup services · 5.0★ from 1,502 Google reviews

Report card

Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Junkluggers of Chicago NW Suburbs is better than 97% of property cleanup services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Junkluggers of Chicago NW Suburbs is better than 98% of property cleanup services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Junkluggers of Chicago NW Suburbs is better than 100% of property cleanup services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Junkluggers of Chicago NW Suburbs is better than 100% of property cleanup services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Junkluggers of Chicago NW Suburbs is better than 100% of property cleanup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Junkluggers of Chicago NW Suburbs is better than 100% of property cleanup services.A
100

Reviews for your job

Customers hired The Junkluggers of Chicago NW Suburbs for 8 kinds of job.

The Junkluggers of Chicago NW Suburbs for yard debris removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Yard debris removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6

All 24 Google reviews tagged “Yard debris removal” · showing 20

FrankLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Amazing team to work with.

Appliance removal & disposalConstruction debris removalJunk removal+ Responsiveness+ Professionalism
Steven13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Luke and Dillion were awesome. Thank you guys for a wonderful job.

House & garage cleanoutsYard debris removal
Liam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Luke and Will were very nice and professional. Would definitely have them help again!

Yard debris removal+ Professionalism
Valerie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Having to remove a large amount of garbage that my family filled an home with over the years was very overwhelming. Bob Schmidt and his team were very helpful and worked long hours to get the job done. I appreciate their kindness and dedication to get all that was required cleared out,

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Janet7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional and always kept me updated as to when they would arrive. They did a great job of cleaning out an entire house!!

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
PamelaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Junkluggers gentleman were prompt, courteous and on time. They gave me an estimate to remove carpet from the basement and an old swing set. Then, they were immediately able to start to work. It couldn't have been easier and I would definitely use them again!

House & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Quality
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are great!

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Norma8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough job, respectful and courteous workers.

Electronic waste removal & disposalHazardous waste removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bob and Josh were dependable, prompt and professional. I had a pretty hardcore job to take care of and felt reassured using these guys that it was going to get taken care of. And it was. I would definitely use them again.

Construction debris removalYard debris removal+ Responsiveness+ Punctuality+ Quality
JonathanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and easy to schedule. Quick and efficient pick up.

Donated goods pickupHouse & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Quality
Sandy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

William and Courtney were professional, courteous, and efficient. Great job!

Junk removalYard debris removal+ Responsiveness+ Punctuality+ Professionalism
MonicaLocal Guide · 327 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We used them third time and it was great experience and very smooth and easy.

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a broken swing set and a pile of bricks that needed to be removed from my woods and the JL guys were on time, respectful, reasonably priced, and efficient in removing everything. Would highly recommend!

Yard debris removal+ Responsiveness+ Punctuality+ Quality
Glenn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are professional and very quick with the removal. Josh and his team made the process extremely simple. Thanks again! I’ll definitely recommend and choose them again.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Junkluggers was a pleasure to work with from the very first phone contact. Friendly, knowledgeable customer service, and the day of pickup the crew was prompt, courteous, friendly and hard working. They took everything, and wasted no time getting it done. The price was very fair, I’m very satisfied and will…

Construction debris removalElectronic waste removal & disposalYard debris removal
RichardLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Unbelievable experience from start to finish. I highly recommend them to anyone that needs a house / garage clean out. Hard working, friendly and professional at a decent price.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a basement full of items given or left by loved ones. We needed to downsize/ rightsize but didn't want to rent a garbage bin and contribute to a landfill. Junkluggers to the rescue! They respectfully and thoroughly sorted our items (true junk versus items still of some value) and promptly carted it away. We couldn't be happier.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Junk Luggers removed a pile of yard waste for me. I am very please with the service I received. From the scheduler to the two young men that came out for the haul away. They are prompt and professional. There is a big need for this type of service. I am confident in recommending them to anyone for any size job.

Yard debris removal+ Responsiveness+ Punctuality+ Quality
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Yard debris removal+ Responsiveness+ Punctuality+ Quality
MatthewLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Yard debris removal+ Responsiveness+ Punctuality+ Professionalism

Show more yard debris removal reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with