Analyzing 10,156,24810.2M ReviewsFor 28,79728.8K Experts
Google reviewers rate The Kennel at Arbor Lane 4.9 out of 5 based on 203 reviews, with the owner replying to 25 percent of comments. Customers frequently praise the staff's professionalism, personal attention, and ability to administer daily medications, noting that pets often return in good condition. However, low-star reviews describe instances of pets returning with gastrointestinal issues and difficulties securing holiday reservations due to early booking requirements.
Data from Google, last updated November 9, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
203 Google reviews we collected
Phrases our text analysis found in 134 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 134 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our sweet Nala is always in the best of care whenever she stays at the kennel!”
“I most definitely will be using them again in the future!”
“He's a boxer with alot of energy and they did a great job.”
“They are so good with our fur babies and we trust them completely.”
“always fast friendly and do a good job at fair price”
“My dog’s nails are as short as they’ve been in years and there were no accidents (despite the fact that my dog has black nails and so the quick can’t be seen).”
“They were very easy to work with as we had to have our friends pick him up since we would not get home in time before they closed.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired The Kennel at Arbor Lane for 5 kinds of job. Pick one to see what they paid and said.
Our sweet Nala is always in the best of care whenever she stays at the kennel! We will not take her anywhere else!
We have always felt safe leaving our pets with Arbor Lane, we are the second generation to do so in our family. Our dog came home once having learned a new trick which we discovered accidentally while playing fetch. He would bring the ball back and drop it, which was not taught by us.
We are always treated in a personal manner. I feel like the people at Arbor Lane are part of my family. I know my pups are in excellent care whether they are in for grooming or a kennel stay.
We love the Arbor Lane team! They are so good with our fur babies and we trust them completely.
Dexter is the 3rd dog that we have entrusted to Arbor Lane over the past 15 years. They are like family to us, and we are so grateful for their compassionate and professional care!
The staff took great care of our dog. He's a boxer with alot of energy and they did a great job.
| Job | Reviews | Category typical |
|---|---|---|
| Dog boarding | 23 | — |
| Dog grooming | 14 | — |
| Dog nail trimming | 9 | — |
| Dog full service grooming | 6 | — |
| Dog boarding with training | 4 | — |
4.9 ★★★★★ 203 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Our sweet Nala is always in the best of care whenever she stays at the kennel! We will not take her anywhere else!
We have always felt safe leaving our pets with Arbor Lane, we are the second generation to do so in our family. Our dog came home once having learned a new trick which we discovered accidentally while playing fetch. He would bring the ball back and drop it, which was not taught by us.
We are always treated in a personal manner. I feel like the people at Arbor Lane are part of my family. I know my pups are in excellent care whether they are in for grooming or a kennel stay.
The only place Zeke can go wagging in and wagging out.
We adore Zeke! Thanks for trusting us with him :)
We love the Arbor Lane team! They are so good with our fur babies and we trust them completely.
Dexter is the 3rd dog that we have entrusted to Arbor Lane over the past 15 years. They are like family to us, and we are so grateful for their compassionate and professional care!
Love taking our dog here!!
The staff took great care of our dog. He's a boxer with alot of energy and they did a great job.
This was the first time boarding my black lab, Nyla! All the staff was super friendly and provided amazing care! I most definitely will be using them again in the future!
We love Arbor Lane and have full trust they care for our pet as we do!
Analyzing 10,156,24810.2M ReviewsFor 28,79728.8K Experts
