Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts

Experts Reviews · Company report
The Kennel at Arbor Lane logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%28+2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

The Kennel at Arbor Lane

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 230 mobile dog groomers · 4.9★ from 203 Google reviews

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Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Kennel at Arbor Lane is better than 90% of mobile dog groomers.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Kennel at Arbor Lane is better than 87% of mobile dog groomers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Kennel at Arbor Lane is better than —% of mobile dog groomers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Kennel at Arbor Lane is better than 100% of mobile dog groomers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Kennel at Arbor Lane is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Kennel at Arbor Lane is better than 28% of mobile dog groomers.D
28

Reviews for your job

Customers hired The Kennel at Arbor Lane for 5 kinds of job.

The Kennel at Arbor Lane for dog boarding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog boarding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Dog boarding” · showing 20

phil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We have always felt safe leaving our pets with Arbor Lane, we are the second generation to do so in our family. Our dog came home once having learned a new trick which we discovered accidentally while playing fetch. He would bring the ball back and drop it, which was not taught by us.

Reasonable priceDog groomingDog boarding
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We are always treated in a personal manner. I feel like the people at Arbor Lane are part of my family. I know my pups are in excellent care whether they are in for grooming or a kennel stay.

Reasonable priceDog boardingDog full service groomingDog nail trimming
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The only place Zeke can go wagging in and wagging out.

Reasonable priceDog groomingDog boardingDog nail trimming
LindaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We love the Arbor Lane team! They are so good with our fur babies and we trust them completely.

Great priceDog boarding
angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Dexter is the 3rd dog that we have entrusted to Arbor Lane over the past 15 years. They are like family to us, and we are so grateful for their compassionate and professional care!

Great priceDog groomingDog boarding
Brittany12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Love taking our dog here!!

Great priceDog groomingDog boarding
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The staff took great care of our dog. He's a boxer with alot of energy and they did a great job.

Reasonable priceDog groomingDog boardingDog nail trimming
Summer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This was the first time boarding my black lab, Nyla! All the staff was super friendly and provided amazing care! I most definitely will be using them again in the future!

Great priceDog boarding
Dori7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We love Arbor Lane and have full trust they care for our pet as we do!

Reasonable priceDog boarding
DanielLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have boarded our 2 cocker spaniels here several times over the years and have always found the employees to be very friendly and professional and feel confident our little kiddos are well taken care of. They both have health issues that require daily medications and we can count on the technicians to administer…

Reasonable priceDog boardingDog nail trimming
Missy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We’ve been taking our fur babies here since 1991 and each one is lived and cared for in a special way! The staff is incredible.

Customer photo from Missy's review
Reasonable priceDog boardingDog full service grooming
MitchLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptionally great dog boarding facility. Staff are very welcoming and my baby always looks so great when being picked up. Would recommend

Great priceDog groomingDog boardingDog full service grooming
MaryLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Gonzo loves Arbor Lane, and so do we! I feel so confident he is safe and cared for.

Customer photo from Mary's review
Dog groomingDog boarding
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They were very professional and took good care of my dogs. Highly recommend

Not sureDog boarding
Ginger3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Arbor Lane is the best!!! They take great care of your pets. I've been taking my greyhounds there for 20 years. Best kennel around.

Reasonable priceDog boarding
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I love Arbor Lane! The employees are so sweet! It’s always hard for me to leave my Chihuahua, but the staff takes great care of her. Arbor Lane is the only kennel I will entrust my fur baby to.

Great priceDog groomingDog boardingDog nail trimming
Lee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Love this place and so do my dogs! I never have a worry when dropping them off.

Reasonable priceDog groomingDog boardingDog nail trimming
KathyLocal Guide · 184 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

A great atmosphere and trusted care for our dog

Reasonable priceDog boardingDog full service grooming
RachelLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Chihuahua came back vomiting and with diarrhea. Paid $400+ in vet bills after leaving my dog here. I don’t want to use the P word, but it seems to be going around. Eastwood had symptoms a few days later.

Dog boardingDog full service grooming
Jose6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rating only, no written review.

Great priceDog groomingDog boarding

Show more dog boarding reviews (3 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Dog boarding23—
Dog grooming14—
Dog nail trimming9—
Dog full service grooming6—
Dog boarding with training4—

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