The Lee Thompson Co logo
The Lee Thompson Co
Houston, TX · 4.9★ (533)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%37+13Reliability 15%34+5.1Craft & service 20%41+8.2Value 10%25+2.5Momentum 8%98+7.8Track record 7%80+5.6Accountability 5%92+4.6Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47
RankPosition by Experts Score among all companies we track in this category.#39
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$248
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.6%

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The Lee Thompson Co for heating system installation

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Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Heating system installation”

★★★★★ David · 6 months ago

Joe, Rodrigo and Billy with The Lee Thompson Co. installed a new HVAC system at my house and were amazing. They were professional, articulate, personable and efficient They explained the process and set reasonable time expectations. They protected the flooring and did a final clean upon completion. Big thanks to…

Great priceHVAC duct & vent repairHeating system installationInstall AC
★★★★★ Mark · 8 months ago

Amazed that I put in for a service call on the website at 10pm and the technician was there well on time at 905am the next day. Courteous, explained all the options and got the furnace running until permanent service is performed

Reasonable priceHVAC system repairHeating system installation
★★★★★ mary · Edited 2 years ago

Always a good experience

InstallationHeating system installationInstall thermostat+ Punctuality+ Quality+ Professionalism
★★★★★ robert · 3 years ago

We trust Lee Thompson to take care of our needs at our business and homes . They are down to earth and not trying to rip people off !

A/C system maintenanceHeating system maintenanceHVAC system maintenance
★★★★★ Bill · 3 years ago

Fast response. Very knowledgeable personnel.

Heating system installationA/C system repairHeating system repair+ Responsiveness
★★★★★ Rod · 5 years ago

When my AC unit went out DURING THE SUMMER, the Lee Thompson Co. was quick to the rescue. They offer quality work at an affordable price. Their staff is professional, knowledgeable, and very friendly. I'm so glad I found them.

HVAC system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Alejandro · Edited 3 years ago

Rating only, no written review.

HVAC system maintenanceInstall ACHeating system installation
★★★★★ Randy · 5 years ago

Rating only, no written review.

Heating system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality

Why it scores 47How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%37+13Reliability 15%34+5.1Craft & service 20%41+8.2Value 10%25+2.5Momentum 8%98+7.8Track record 7%80+5.6Accountability 5%92+4.6Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction37
Reliability34
Craft & service41
Value25
Momentum98
Track record80
Accountability92

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