The Lee Thompson Co logo
The Lee Thompson Co
Houston, TX · 4.9★ (533)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%37+13Reliability 15%34+5.1Craft & service 20%41+8.2Value 10%25+2.5Momentum 8%98+7.8Track record 7%80+5.6Accountability 5%92+4.6Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47
RankPosition by Experts Score among all companies we track in this category.#39
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$248
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.6%

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The Lee Thompson Co for installation

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Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 36

All 10 Google reviews tagged “Installation”

★★★★★ Curt · Edited 3 months ago

Good Experience. Billy Salazar worked hard and I believe did an excellent job. I appreciate his working in the very hot attic and on the roof of our house

Paid $200–400Installation
★★★★★ mary · Edited 2 years ago

Always a good experience

InstallationHeating system installationInstall thermostat+ Punctuality+ Quality+ Professionalism
★★★★★ Carlos · 3 years ago

Excellent service! Joe Salazar and Ralph Cawdell were very profesional and courteous.

HVAC system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ robert · 3 years ago

We trust Lee Thompson to take care of our needs at our business and homes . They are down to earth and not trying to rip people off !

A/C system maintenanceHeating system maintenanceHVAC system maintenance
★★★★★ Nicole · Edited 3 years ago

Joe Salazar and Robert Cortez did a great job with the installation of our furnace, were very professional and accommodating! Thank you so much and I highly recommend Lee Thompson Co.

HVAC system repairInstallationHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Tanya · 3 years ago

Lee Thompson installed my new AC/heater unit. I cannot express how impressed I was with their service. Joe Salazar and Rob Cortez were extremely professional throughout the entire process. They worked efficiently and very meticulously to make sure that everything was precisely replaced and correct. They were…

Install ACInstallation+ Punctuality+ Quality+ Professionalism
★★★★★ Paul · 3 years ago

High Quality work from everyone at The Lee Thompson Co. at every stage of the project from bid to completion.

Installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Janet · Edited 3 years ago

Joe Salazar, Robert Cortez and Ralph Cordell were a great team. Professional, prompt and did a great job!

Install ACInstall thermostatInstallation+ Punctuality+ Quality+ Professionalism
★★★★ Paul · 5 years ago

It has been near impossible to get an invoice and the correct agreed upon price. Promise after promise to fo and deliver has fallen short. Otherwise installation was fine. Had 3 systems installed spending near $30,000.

Install ACInstallation+ Quality
★★★★ Rick · 3 years ago

Rating only, no written review.

Installation+ Responsiveness+ Punctuality+ Professionalism

Why it scores 47How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%37+13Reliability 15%34+5.1Craft & service 20%41+8.2Value 10%25+2.5Momentum 8%98+7.8Track record 7%80+5.6Accountability 5%92+4.6Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction37
Reliability34
Craft & service41
Value25
Momentum98
Track record80
Accountability92

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