How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%37+13Reliability 15%34+5.1Craft & service 20%41+8.2Value 10%25+2.5Momentum 8%98+7.8Track record 7%80+5.6Accountability 5%92+4.6Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCOREThe Lee Thompson Co
Better than 42% of HVAC contractors · #39 of 67
The Lee Thompson Co for heating system maintenance
Clear ✕All 23 Google reviews tagged “Heating system maintenance”
LisaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★Lee Thompson Co is our go-to for HVAC needs. They are always responsive, courteous and very professional. Adam is the mini-split expert! He was very thorough in troubleshooting and explaining the repairs needed.
Angelica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★Very knowledgeable and efficient technician! Crow Salazar was fantastic!
BlakeLocal Guide · 116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★Ethan B. came out and did a great job! Explained everything going on and was very professional.
Jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★Adam was intelligent, competent, thorough, and a great guy to have as a tech. Since I have signed up for yearly maintenance, I would like to have him as my regular tech.
Frank11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★Terrence is an outstanding, HVAC technician. Excellent results.
jayaaron23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★Showed up on time, took great care of my season change check-up as well as new filter! Thanks Adam for a great experience.
Doris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★Adam M was very friendly and had a big smile!
RodLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★Terrence was my tech for my scheduled maintenance checkup. Nice to see a familiar face again. He always proves quality service with a smile.
A1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Mr. Ethan Beal and Frank came out to perform inspectin on my heating units and recommended and made replacement of a part on one of my heating units. Continue to be pleased with service and will recommend your company to friends. Professional, informative, and friendly. Thank you.
SundraLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Honest and prompt company. Very informative about maintenance tips to help A/C performance. Terrence was polite, personable and knowledgeable. I would recommend this company to anyone seeking an honest and reliable A/C repair company.
Pat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Henry was so professional and efficient. I love Lee Thompson!!
robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★We trust Lee Thompson to take care of our needs at our business and homes . They are down to earth and not trying to rip people off !
DeborahLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Dustin was so courteous and very knowledgeable. He was very thorough with his inspection of our two units. Would definitely use him in the future. Mike & Debbie Bruening
JP3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★I have been using Lee Thompson for years. Their staff are professional, friendly, responsive, well-trained and easy to work with. Their techs show up on time, work efficiently and don’t try to upsell. I trust their findings and recommendations.
Luke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★After moving to Austin, we terribly miss our old AC maintenance company. We always used Lee Thompson AC for our pre-summer check ups. Thanks to their incredible service, we never experienced an AC outage during the swelling summer months and for that we are so thankful.
LisaLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★The Lee Thompson Company as always does a great job. Justin conducted maintenance and also made recommendation to gain more efficiency from our AC’s. He checked on our de-humidifier as well and cleared drain. Thank you Justin, and Stella for always being responsive.
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★The technician, Henry Gomez was courteous and efficient.
Ellie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★We have used Lee Thompson Co. For many years and are so pleased with all their services. I highly recommend them for all your heating and air-conditioning needs!!! The office staff is friendly and the service people are very professional and competent.
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Henry Gomez does a great job. He explains and shows us what he is doing, and he covers all the basis.
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Henry did a great job, was fast and efficient. Thanks..
Randy5 years ago★★★★★Rating only, no written review.
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Rating only, no written review.
shelly5 years ago★★★★★Rating only, no written review.
vs category
Blue = The, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%37+13Reliability 15%34+5.1Craft & service 20%41+8.2Value 10%25+2.5Momentum 8%98+7.8Track record 7%80+5.6Accountability 5%92+4.6Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
