Is The Lee Thompson Co any good?
Our verdict: solid, not standout — #39 of 67 HVAC contractors, better than 42%. Customers single out its momentum and accountability; value is where it trails.
Momentum — better than 98% of peers
Accountability — better than 92% of peers
Track record — better than 80% of peers
Satisfaction — 37th percentile
Reliability — 34th percentile
Value — 25th percentile
The Lee Thompson Co for repair HVAC
Clear ✕5 customers reviewed a repair HVAC job here and rated it 5.00★. Most paid $400–500 (category typical: $236–$840). For this job it ranks #41 of 51 HVAC contractors we track.
All 5 Google reviews tagged “Repair HVAC”
Adam was awesome: Calm and confident, which was the perfect offset to our panic of not having a working AC in June. He very quickly ID’d the problem, solved it and communicated upfront in our options and cost implications.
Lea Thompson has been servicing my house for several years and I have been extremely happy with everything they've done. From replacing a brand new AC to maintenance work, their staff is very friendly, very helpful and very knowledgeable. And the service guys are great. Ethan has been Working on my home the last…
We trust Lee Thompson to take care of our needs at our business and homes . They are down to earth and not trying to rip people off !
Our AC unit is on the roof of our condo and so I haven't ever been up there to see it. So when Henry got there, he was very professional and had pictures of everything we needed to fix to show me. I will definitely be using this company again.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about The Lee Thompson Co
Is The Lee Thompson Co good?
Yes by most measures: 4.9★ from 533 Google reviews and an Experts Score of 47/100 (grade C), #39 of 67 HVAC contractors we track. 1.6% of reviews in the last two years were 1–2★ (category average 2%).
How much does The Lee Thompson Co charge?
Customers reported a typical bill of $248 (middle half $114–$502), 23% below the HVAC contractors median of $322.
What do customers hire The Lee Thompson Co for?
Mostly HVAC system maintenance (128), HVAC system repair (82), a/c system maintenance (60), a/c system repair (40).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
