Analyzing 5,508,6255.5M ReviewsFor 14,95715K Experts

HVAC Contractors · Houston, TX

Is The Lee Thompson Co any good?

Our verdict: solid, not standout — #39 of 67 HVAC contractors, better than 42%. Customers single out its momentum and accountability; value is where it trails.

👍 Strengths

Momentum — better than 98% of peers

Accountability — better than 92% of peers

Track record — better than 80% of peers

👎 Watch-outs

Satisfaction — 37th percentile

Reliability — 34th percentile

Value — 25th percentile

Need a specific job done? See what customers paid and said about it here.

The Lee Thompson Co for thermostat repair

Clear ✕

5 customers reviewed a thermostat repair job here and rated it 5.00★. For this job it ranks #30 of 40 HVAC contractors we track.

All 5 Google reviews tagged “Thermostat repair”

robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We trust Lee Thompson to take care of our needs at our business and homes . They are down to earth and not trying to rip people off !

A/C system maintenanceHeating system maintenanceHVAC system maintenance
Edward6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tech showed more knowledge of our AC unit and thermostat than any other tech I have ever met

A/C system maintenanceA/C system repairThermostat repair+ Professionalism
U7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Terence is the BEST -

HVAC duct & vent cleaningHVAC system maintenanceThermostat repair+ Professionalism
Catherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hicham Zoummad did a great job!

Thermostat repair+ Responsiveness+ Punctuality+ Quality
Robert12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Terrence did a terrific job! He found a creative solution to my broken thermostat, made the appropriate adjustments to the base and got my AC working again. I strongly recommend Terrence and the Lee Thompson Co.

A/C system maintenanceThermostat repair+ Responsiveness+ Quality

Price

$$$$
$248-23% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

📞 Call (713) 869-9895Request a call backWebsite ↗

Questions about The Lee Thompson Co

Is The Lee Thompson Co good?

Yes by most measures: 4.9★ from 533 Google reviews and an Experts Score of 47/100 (grade C), #39 of 67 HVAC contractors we track. 1.6% of reviews in the last two years were 1–2★ (category average 2%).

How much does The Lee Thompson Co charge?

Customers reported a typical bill of $248 (middle half $114–$502), 23% below the HVAC contractors median of $322.

What do customers hire The Lee Thompson Co for?

Mostly HVAC system maintenance (128), HVAC system repair (82), a/c system maintenance (60), a/c system repair (40).

Does the owner respond to complaints?

The owner replied to 100% of 1–3★ reviews (category: 63%).

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