Auto repair shop · Olathe, KS · reviewed since 2010
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#68 of 218 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 69%
4.9★★★★★178 Google reviews · 7 photos
95%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite honest diagnostics, fair pricing, and timely communication as key benefits of the auto repair services. Many note that the shop avoids unnecessary repairs and provides detailed explanations, often saving money compared to other providers. However, some reviews mention instances where the shop declined to work on specific vehicles or parts, leading to disappointment for those customers.
Google rating: 4.9 out of 5 from 178 reviews (95% five-star).
Reviews on this page: 178 Google reviews (135 with written comments, 1 with photos).
Owner responses: the business replied to 86% of reviews.
Most recent review: October 24, 2026.
Service: Auto Repair Shop serving Olathe, Kansas.
Data from Google, last updated October 29, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
The Livery Stable AutomotiveAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Livery Stable Automotive: 90/100 on this factor. Category median: 90.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Livery Stable Automotive: 91/100 on this factor. Category median: 87.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Livery Stable Automotive: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Livery Stable Automotive: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Livery Stable Automotive: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Livery Stable Automotive: 100/100 on this factor. Category median: 61.A
100
Bar = this company · dark tick = category median.
Star ratings
178 Google reviews we collected
4.9of 5
5 stars16995%
4 stars42%
3 stars11%
2 stars21%
1 star21%
Praise vs complaints
Phrases our text analysis found in 135 written reviews
98%praise
Praise24098%
Complaints52%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price338%
Reasonable563%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Honesty & trust5824%
Price & value4619%
Quality & results4217%
Staff & attitude3715%
Speed & response3113%
Would recommend208%
Communication114%
What customers talk about
We read 135 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bart gave me an honest and accurate diagnosis of the issue and was able to fix it for FAR less than the other chain I took it too.”
“They quickly diagnosed and repaired my AC issue, communicated clearly throughout, and charged a fair price.”
“They provide quality service and their communication is excellent.”
“I took my vehicle to another shop and received terrible information.”
“From start to finish, they provided excellent service and expertise.”
“I was given a cost up front and the work was done in a timely fashion and done well.”
“If you're looking for reliable car service from a team that truly cares, I highly recommend The Livery Stable!”
“Can't recommend The Livery Stable enough.”
“Reasonable price and was done in a great time frame and kept communication with me through entire orocess”
People customers mention
Bart9 reviews
Bruce9 reviews
Jeff5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Livery Stable Automotive for 8 kinds of job. Pick one to see what they paid and said.
AAaron5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Bart and his people are fantastic. I took my vehicle to another shop and received terrible information. Bart gave me an honest and accurate diagnosis of the issue and was able to fix it for FAR less than the other chain I took it too. I won’t take my car to anyone else ever again, lesson learned.
CCorey4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The people at Livery always take great care of me and my vehicles. They provide quality service and their communication is excellent.
Reasonable priceSteering & suspension repair
KKenny2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Emailed me back in a timely manner. Took the extra time to answer all my questions. Followed-up with me throughout the entire estimate and repair processes. They were fair, honest, and friendly. Provided much better pricing on my major repair than where I was going to take it. Saved me about $3,000.
Great priceAuto exhaust system repair
AALICIALocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Fixed a few issues on my 2013 Ford Escape. Best mechanic shop ever. Trustworthy and very reasonably priced.
VVicky4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had my niece’s car worked in by the Livery Stable. They were very honest about what work needed to be done and what didn’t. I was given a cost up front and the work was done in a timely fashion and done well. I would have paid way more had I taken her car to the dealer. I would recommend the Livery Stable to anyone.
JJohn8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Excellent service from Livery Stable. They quickly diagnosed and repaired my AC issue, communicated clearly throughout, and charged a fair price. Highly efficient—I was back on the road in no time.
Bart and his people are fantastic. I took my vehicle to another shop and received terrible information. Bart gave me an honest and accurate diagnosis of the issue and was able to fix it for FAR less than the other chain I took it too. I won’t take my car to anyone else ever again, lesson learned.
Response from the owner · 2 weeks ago
Aaron, thank you for the excellent review. We believe most shops are honest but often they have very high overheads to pay for so they tend to stretch what's actually necessary. We have a very low overhead and try to treat every vehicle as if it was our own. Often, this saves our customer's money. Thanks again for the business!
C
Corey Wilburn4 reviewsiTotal number of Google reviews Corey has written across all businesses on Google Maps, not just this one.
Emailed me back in a timely manner. Took the extra time to answer all my questions. Followed-up with me throughout the entire estimate and repair processes. They were fair, honest, and friendly. Provided much better pricing on my major repair than where I was going to take it. Saved me about $3,000.
Price assessment: Great price
Services: Auto exhaust system repair
Response from the owner · 3 months ago
Thanks Kenny, for the excellent review. We always try to be upfront with our pricing and what it may or may not cover. There shouldn't be any secrets in what we do. Thank you for your business.
A
ALICIA PLocal Guide · 27 reviewsiTotal number of Google reviews ALICIA has written across all businesses on Google Maps, not just this one.
I had my niece’s car worked in by the Livery Stable. They were very honest about what work needed to be done and what didn’t. I was given a cost up front and the work was done in a timely fashion and done well. I would have paid way more had I taken her car to the dealer. I would recommend the Livery Stable to anyone.
Response from the owner · 4 months ago
Thanks Vicky for the excellent review. We always strive to treat the vehicle like it was our own and recommend the services we would do if we were paying for it. We appreciate the business and the referrals.
J
John Rust8 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Excellent service from Livery Stable. They quickly diagnosed and repaired my AC issue, communicated clearly throughout, and charged a fair price. Highly efficient—I was back on the road in no time.
Services: Air conditioning
Response from the owner · 6 months ago
John, thanks for the excellent review. As always, if it gives you any more problems, just let us know. Thank you!
J
Julie Bird3 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
