House cleaning service · Denver, CO · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%76+10.7Replies to reviews 7%80+5.7Craft & service penalty90−1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 54 apartment cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 34%
4.9★★★★★269 Google reviews · 16 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
78%reviews answered by the owner
$224typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate the service 4.9 out of 5 based on 269 reviews, frequently praising the thoroughness, speed, and punctuality of the cleaning teams. Customers often highlight the professional demeanor of staff and the ease of communication with office personnel. However, lower-rated reviews consistently cite high pricing and inconsistent cleaning quality, with some noting that specific areas were missed or that support responses were unhelpful.
Google rating: 4.9 out of 5 from 269 reviews (96% five-star).
Reviews on this page: 269 Google reviews (235 with written comments, 4 with photos).
Owner responses: the business replied to 78% of reviews.
Most recent review: September 25, 2026.
Service: Apartment Cleaning Service serving Denver, Colorado.
Data from Google, last updated October 27, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyApartment Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Maids of Central and North Denver: 93/100 on this factor. Category median: 95.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Maids of Central and North Denver: 92/100 on this factor. Category median: 94.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Maids of Central and North Denver: 90/100 on this factor. Category median: 95.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Maids of Central and North Denver: 76/100 on this factor. Category median: 100.B
76
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Maids of Central and North Denver: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Maids of Central and North Denver: 80/100 on this factor. Category median: 74.A
80
Bar = this company · dark tick = category median.
Star ratings
269 Google reviews we collected
4.9of 5
5 stars25796%
4 stars31%
3 stars41%
2 stars00%
1 star52%
Praise vs complaints
Phrases our text analysis found in 235 written reviews
98%praise
Praise44498%
Complaints102%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price1023%
Reasonable3070%
Overpriced25%
Not sure12%
$224-17% vs typical apartment cleaning services
Middle half of what 28 customers paid ($201–$248) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13430%
Speed & response8920%
Staff & attitude8118%
Would recommend7116%
Honesty & trust337%
Price & value286%
Communication184%
What customers talk about
We read 235 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did an amazing job and I would use them again.”
“They are always friendly and arrive on time and are normally done with my 1 been apt in about an hour!”
“The house always feels clean and fresh and they are polite and fast workers.”
“Absolutely wonderful job as always pleasant folks too would recommend them to anyone.”
“A friend recommended them to us after we had some not great experiences with other cleaning services and we are never going back.”
“Super reliable and everything looks and feels clean.”
“I needed my house cleaned badly because I was so overwhelmed with work and this was worth every penny.”
“This is an incredibly overpriced service for very poor cleaning.”
“Communication with the company has also been a breeze.”
People customers mention
Christina12 reviews
Joe8 reviews
Green5 reviews
Rosa3 reviews
Purple3 reviews
Esther3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Maids of Central and North Denver for 4 kinds of job. Pick one to see what they paid and said.
CarolLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I cannot say enough great things about my team at The Maids! My team of Rosa, Antonia and Sylvia are terrific! They are thorough and take great care of my home. I appreciate them very much!
Paid $200–250Reasonable priceStandard cleaning
Steve8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The Maids have been cleaning our home biweekly for the last 2+ years. They do quality work.
Paid $200–250Reasonable priceGeneral housekeeping
Jeff15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Absolutely wonderful job as always pleasant folks too would recommend them to anyone.
Ashley9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I have been working with Esther and her team for over a year now. They are a pleasure to have in my home, always kind and courteous. The team leaves my home sparkling every time, and a more pleasant place to return to! It is such an easy process that I appreciate traveling a lot for work. Thank you for everything!
Paid $200–250Standard cleaning
Kathryn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
The team is always so friendly and prompt. They are quick and do a wonderful job. I love that I have the team scheduled and every few weeks I can rely that they’ll be at my home and do a top notch job.
ELocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
The Maids is absolutely the best cleaning service I have ever had!! Love you guys!.
I needed my house cleaned badly because I was so overwhelmed with work and this was worth every penny. The best my house has ever looked!
Response from the owner · a month ago
We love it when customers see the difference after our cleaning team is there. Our aim is always to provide reliable, efficient house cleaning in Denver that gives our customers one less thing to worry about. Thank you!
Carol JohnsonLocal Guide · 17 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
I cannot say enough great things about my team at The Maids! My team of Rosa, Antonia and Sylvia are terrific! They are thorough and take great care of my home. I appreciate them very much!
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning
Response from the owner · a year ago
Thank you for 20 years of loyalty! It has been our pleasure to care for your home.
Tori BagentLocal Guide · 17 reviewsiTotal number of Google reviews Tori has written across all businesses on Google Maps, not just this one.
Been using them for years, the best. Team 2 did great work today
Response from the owner · a year ago
Thank you so much for the fantastic five-star review! We truly appreciate your loyalty over the years and are thrilled to hear that you’ve had such a positive experience with us. We’re always here for you, and we look forward to continuing to serve you in the future!
Emily Steffen6 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
I've been using the Maids for a few years and have been very happy with them. Lola and her team have done a great job - I love that they bring anywhere from 3-4 maids at a time so they are in and out. They are always friendly and arrive on time and are normally done with my 1 been apt in about an hour!
Price assessment: Reasonable price
Response from the owner · 3 months ago
We love it when our customers notice how consitent and reliable our teams are. Thank you for your loyalty.
margaret miller10 reviewsiTotal number of Google reviews margaret has written across all businesses on Google Maps, not just this one.
