DECLUTTERING SERVICES · GREENSBORO, NC
The Maids of The Triad logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%94+32.9Reliability 15%81+12.2Craft & service 20%38+7.6Value 10%38+3.8Momentum 8%81+6.5Track record 7%81+5.7Accountability 5%81+4.1Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

The Maids of The Triad

Better than 88% of decluttering services · #1 of 8

4.9★376 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yrs (avg 2.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Jessica · Edited 2 weeks ago

I’ve used the Maids several times and have always had a great experience. The silver team was no exception. They were on time, efficient and did a wonderful job.

Paid $450–500Reasonable priceStandard cleaning
★★★★★ Karen · Edited 2 months ago

Excellent service provided by the Blue team! Always willing to modify their approach based on our needs. Focused team which works well together!!

Paid $300–350Reasonable priceStandard cleaningGeneral housekeeping+ Quality
★★★★★ Rebecca · 2 months ago

My house was in need of a deep cleaning. I contacted several companies, but was impressed with my conversation when discussing a quote with the Maids and decided to have them come to complete the clean, and I could not be more happy with the results. The team was on time - and immediately got to work. They were…

Paid $500+Reasonable priceDeep clean
★★★★★ Linda · Edited 2 months ago

Rosa and her team consistently do an excellent job. They provide bi-weekly cleaning, and I always look forward to their visits.

Paid $200–250Reasonable priceStandard cleaning
★★★★★ Chris · 2 months ago

Michelle and Purple Team were on time and performed the best deep clean I have ever experienced for my home by a cleaning service.

Paid $350–400Reasonable priceDeep clean
★★★★★ Eric · 3 months ago

The Maids completed a deep clean of our home and performed exceptionally well. We were in a bind as we were planning for our son’s birthday party and Kelly and her team stepped in at the last minute. We were impressed with how the manager showed up the morning of the clean to walk through and ensure her team (Team…

Paid $500+Reasonable priceDeep clean

vs category

Blue = The, grey = decluttering services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (6 reviews)2024-Q2: 5.00★ (7 reviews)2024-Q3: 4.93★ (14 reviews)2024-Q4: 4.81★ (21 reviews)2025-Q1: 5.00★ (17 reviews)2025-Q2: 5.00★ (17 reviews)2025-Q3: 5.00★ (8 reviews)2025-Q4: 5.00★ (12 reviews)2026-Q1: 5.00★ (15 reviews)2026-Q2: 4.97★ (38 reviews)2026-Q3: 5.00★ (11 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$434+2% vs typical decluttering services

Bar = middle half of what customers paid · gold mark = category median.

Great price 21%Reasonable 71%Overpriced 2%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%94+32.9Reliability 15%81+12.2Craft & service 20%38+7.6Value 10%38+3.8Momentum 8%81+6.5Track record 7%81+5.7Accountability 5%81+4.1Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
94
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
81
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
38
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
38
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
81
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
81
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
81

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+80 / −1
Professionalism
+77 / −1
Responsiveness
+63 / −1
Punctuality
+69 / −1
Value
+56 / −1

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