MOBILE AUTO MECHANICS · MISSION VIEJO, CA
The Mechanic OC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45SCORE

The Mechanic OC

Better than 40% of mobile auto mechanics · #18 of 30

4.9★191 Google reviewsGoogle star rating as shown on Google Maps.
4.56★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yrs (avg 3.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
63%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The Mechanic OC for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9

All 9 Google reviews tagged “Air & cabin filter replacement”

★★★★★ Cindy · 5 months ago

I'm really glad I found this shop. Their communication is really excellent in explaining everything. My old mechanics were at Mission Viejo Motors. Since they closed a few years ago I've tried several others. The Mechanic OC is the first one who really makes me feel like a valued customer.

Air & cabin filter replacementAuto battery replacementAuto maintenance
★★★★★ Sarah · 5 months ago

Great experience starting with online communication thru Yelp and ending with me picking up my car! They did a great job of letting me know what work my car needed, what the price would be and was able to do it all in the same day! Super nice people to work with and will def be brining my Jag F Pace back for all…

Reasonable priceAir & cabin filter replacementVehicle InspectionOil change
★★★★★ Anabel · 2 years ago

From the beginning the staff was amazing, starting with the inspection of my car. Their honesty which I'm sure like most is highly valued in my book. Diana was amazing providing exceptional customer care. Nestor made sure that he explained everything to my understanding. I will definitely be coming back again :)

Air & cabin filter replacementBrakesTires
★★★★★ Mz · 3 years ago

Very satisfied with the service of the Professionals at The Mechanic OC. It’s comforting to know that we have you to trust our vehicles with. The inspection, quote and repairs were done in a timely manner! Thank you and we highly recommend you to others! We will see you again soon!

Air & cabin filter replacementBrakesGeneral repairs & maintenance
★★★★★ Fred · 3 years ago

Great service and follow up. Will go back and have already recommended to friends and family. Keep this shop in business!

Air & cabin filter replacementAuto battery replacementAuto water leak repair
★★★★★ Astrid · Edited 3 years ago

Wonderful people, fantastic service. Always took great care of my car and they even throw in a free wash with the visit!

Air & cabin filter replacementAuto maintenanceBrakes
★★★★★ Andy · Edited 3 years ago

Nester, the owner, was extremely conscious to try to save money on my behalf and identified areas to keep an eye on but did not need to be fixed on this visit, where other shops try to talk you into more work that you may need, Nestor is the opposite. He finished my brakes quickly and showed me the old parts and…

Air & cabin filter replacementAuto battery replacementAuto brake repair
★★★★★ Steven · 2 years ago

Rating only, no written review.

Air & cabin filter replacement
★★★★★ Brian · 3 years ago

Rating only, no written review.

Air & cabin filter replacementAuto A/C rechargeAuto maintenance

vs category

Blue = The, grey = mobile auto mechanics average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q4: 4.93★ (28 reviews)2024-Q1: 4.94★ (16 reviews)2024-Q2: 5.00★ (21 reviews)2024-Q3: 4.62★ (21 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q1: 5.00★ (18 reviews)2025-Q2: 4.87★ (15 reviews)2025-Q3: 5.00★ (4 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q1: 3.00★ (2 reviews)2026-Q2: 5.00★ (4 reviews)2026-Q3: 5.00★ (2 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 33%Reasonable 33%Overpriced 17%Not sure 17%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
45
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
62
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
2
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
82
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
75

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+1 / −0
Professionalism
+1 / −0
Responsiveness
+0 / −0
Punctuality
+1 / −0
Value
+1 / −0

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