MOBILE AUTO MECHANICS · MISSION VIEJO, CA
The Mechanic OC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45SCORE

The Mechanic OC

Better than 40% of mobile auto mechanics · #18 of 30

4.9★191 Google reviewsGoogle star rating as shown on Google Maps.
4.56★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yrs (avg 3.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
63%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent reviews

LawrenceLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I brought my Range Rover Sport SVR to them twice for a pre-purchase inspection. The car I was buying was at Land Rover Mission Veijo. The staff at Mechanic OC worked with the scheduling between them and the dealership. The first inspection found a few things of not. The second one confirmed the dealership took…

Great priceVehicle Inspection
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A good mechanic is like a good doctor or dentist. They can be hard to come by and you want to keep the good ones. Nester and his staff are great. I have been working with them for many years now. They have never tried to sell me anything I did not need, educate me with the work I do need, and work with me budgeted…

Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

If you don't want to read too far just know I am very happy working with and recommending this shop to others. I called first thing in the morning for a Pre Purchase Inspection. They were able to fit me in very quickly, same day. The data they were able to present to me online was comprehensive, well documented and…

Great priceVehicle safety inspection
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I'm really glad I found this shop. Their communication is really excellent in explaining everything. My old mechanics were at Mission Viejo Motors. Since they closed a few years ago I've tried several others. The Mechanic OC is the first one who really makes me feel like a valued customer.

Air & cabin filter replacementAuto battery replacementAuto maintenance
Jake6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The Team at The Mechanic OC is great to work with and always has gone above and beyond for us and are always friendly

Sarah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience starting with online communication thru Yelp and ending with me picking up my car! They did a great job of letting me know what work my car needed, what the price would be and was able to do it all in the same day! Super nice people to work with and will def be brining my Jag F Pace back for all future services!

Reasonable priceAir & cabin filter replacementVehicle InspectionOil change

vs category

Blue = The, grey = mobile auto mechanics average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q4: 4.93★ (28 reviews)2024-Q1: 4.94★ (16 reviews)2024-Q2: 5.00★ (21 reviews)2024-Q3: 4.62★ (21 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q1: 5.00★ (18 reviews)2025-Q2: 4.87★ (15 reviews)2025-Q3: 5.00★ (4 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q1: 3.00★ (2 reviews)2026-Q2: 5.00★ (4 reviews)2026-Q3: 5.00★ (2 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 33%Reasonable 33%Overpriced 17%Not sure 17%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
45
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
62
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
2
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
82
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
75

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+1 / −0
Professionalism
+1 / −0
Responsiveness
+0 / −0
Punctuality
+1 / −0
Value
+1 / −0

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