How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45SCOREThe Mechanic OC
Better than 40% of mobile auto mechanics · #18 of 30
The Mechanic OC for brakes
Clear ✕All 8 Google reviews tagged “Brakes”
From the beginning the staff was amazing, starting with the inspection of my car. Their honesty which I'm sure like most is highly valued in my book. Diana was amazing providing exceptional customer care. Nestor made sure that he explained everything to my understanding. I will definitely be coming back again :)
Professional and friendly. Highly recommend these guys as their customer service and quality of work is second to none.
Very satisfied with the service of the Professionals at The Mechanic OC. It’s comforting to know that we have you to trust our vehicles with. The inspection, quote and repairs were done in a timely manner! Thank you and we highly recommend you to others! We will see you again soon!
I had a great experience. Everyone was so polite, professional, and respectful. Nestor, helped me out so much. He inspected the car, priced out all the parts needing fixing even showed me the damages. He went above and beyond expectation. He even gave me a ride back to hotel and got me a ride back to my car. I’m…
Wonderful people, fantastic service. Always took great care of my car and they even throw in a free wash with the visit!
Wow, I’m so impressed!! I’ve never been to a more thorough mechanic in 30 years of owning a car. I called The Mechanic OC initially to price compare a full brakes and rotors replacement for our 2016 Honda Odyssey. Our rotors were at the point where when I had to slow down quickly, especially on a downhill, it felt…
Quality work and excellent customer service!
Nester, the owner, was extremely conscious to try to save money on my behalf and identified areas to keep an eye on but did not need to be fixed on this visit, where other shops try to talk you into more work that you may need, Nestor is the opposite. He finished my brakes quickly and showed me the old parts and…
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Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
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Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
