MOBILE AUTO MECHANICS · MISSION VIEJO, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45SCOREThe Mechanic OC
Better than 40% of mobile auto mechanics · #18 of 30
4.9★191 Google reviewsGoogle star rating as shown on Google Maps.
4.56★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yrs (avg 3.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
63%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
The Mechanic OC for electrical repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10
All 3 Google reviews tagged “Electrical repair”
Adrian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Professional and friendly. Highly recommend these guys as their customer service and quality of work is second to none.
Auto brake repairBrakesAuto engine diagnostic
MOHAMED2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Last week I had too many problems with my car I took my car to the mechanic OC the service excellent and they are friendly they Did good job and my car now running perfect And my sister in law took her car to the mechanic OC she is very happy from the service I will never change my mechanic anymore
Electrical repairExhaustGeneral repairs & maintenance
jeff2 years ago★★★★★
Rating only, no written review.
Electrical repair
vs category
Blue = The, grey = mobile auto mechanics average
Rating over time
Price
Not enough reviews with a price yet.
Great price 33%Reasonable 33%Overpriced 17%Not sure 17%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
45
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
62
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
2
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
82
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
75
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+1 / −0
Professionalism
+1 / −0
Responsiveness
+0 / −0
Punctuality
+1 / −0
Value
+1 / −0
