MOBILE AUTO MECHANICS · MISSION VIEJO, CA
The Mechanic OC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45SCORE

The Mechanic OC

Better than 40% of mobile auto mechanics · #18 of 30

4.9★191 Google reviewsGoogle star rating as shown on Google Maps.
4.56★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yrs (avg 3.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
63%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The Mechanic OC for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 8

All 3 Google reviews tagged “Transmission”

★★★★★ frank · Edited 2 years ago

Another shout out to the team at The Mechanic OC. Thank you All for taking care of the ladies in my family (Mom, Daughter, Nieces, Wife). I wouldn't trust anyone else with the lady's cars in my family. Such a professional group. Prices up front with what needs to be done immediately and what needs to be done in the…

Transmission
★★★★★ Mz · 3 years ago

Very satisfied with the service of the Professionals at The Mechanic OC. It’s comforting to know that we have you to trust our vehicles with. The inspection, quote and repairs were done in a timely manner! Thank you and we highly recommend you to others! We will see you again soon!

Air & cabin filter replacementBrakesGeneral repairs & maintenance
★★★★★ Ryan · 3 years ago

Wow, I’m so impressed!! I’ve never been to a more thorough mechanic in 30 years of owning a car. I called The Mechanic OC initially to price compare a full brakes and rotors replacement for our 2016 Honda Odyssey. Our rotors were at the point where when I had to slow down quickly, especially on a downhill, it felt…

Auto brake repairAuto brake replacementBrakes

vs category

Blue = The, grey = mobile auto mechanics average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q4: 4.93★ (28 reviews)2024-Q1: 4.94★ (16 reviews)2024-Q2: 5.00★ (21 reviews)2024-Q3: 4.62★ (21 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q1: 5.00★ (18 reviews)2025-Q2: 4.87★ (15 reviews)2025-Q3: 5.00★ (4 reviews)2025-Q4: 5.00★ (1 reviews)2026-Q1: 3.00★ (2 reviews)2026-Q2: 5.00★ (4 reviews)2026-Q3: 5.00★ (2 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 33%Reasonable 33%Overpriced 17%Not sure 17%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%45+19.7Reliability 19%62+11.6Value 13%2+0.3Momentum 10%16+1.6Track record 9%82+7.2Accountability 6%75+4.7Experts Score= 45Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
45
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
62
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
2
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
16
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
82
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
75

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+1 / −0
Professionalism
+1 / −0
Responsiveness
+0 / −0
Punctuality
+1 / −0
Value
+1 / −0

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