Tree service · Hendersonville, TN · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 36 palm tree trimmersiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★40 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate The Mockingbird Tree Service five stars based on forty reviews, with the owner responding to seventy-three percent of comments. Customers describe the crew as punctual, professional, and knowledgeable, noting that they handle tree removal, trimming, and stump grinding with careful attention to safety. Recurring themes include fair pricing, thorough cleanup of debris, and clear communication regarding the scope of work before starting. No common criticisms appear in the provided excerpts, as all reviews express satisfaction with the completed services.
Google rating: 5.0 out of 5 from 40 reviews (100% five-star).
Reviews on this page: 40 Google reviews (38 with written comments, 6 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: September 17, 2026.
Service: Palm Tree Trimmer serving Hendersonville, Tennessee.
Data from Google, last updated November 1, 2026.
Score profile vs other palm tree trimmers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
The Mockingbird Tree ServicePalm Tree Trimmers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Mockingbird Tree Service: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Mockingbird Tree Service: 98/100 on this factor. Category median: 95.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Mockingbird Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
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Bar = this company · dark tick = category median.
Star ratings
40 Google reviews we collected
5.0of 5
5 stars40100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
99%praise
Praise11399%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value2623%
Would recommend2320%
Quality & results2018%
Staff & attitude1917%
Speed & response1917%
Communication54%
Honesty & trust22%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their prices were very reasonable, and we were extremely happy with the work they did.”
“If you’re looking for an honest, hardworking crew, look no further than Cesar and his team.”
“They were very friendly, professional, and did an amazing job.”
“From start to finish they were on time, professional, polite, conscientious, easy to work with and the best I’ve ever hired for tree work, hands down!”
“The crew arrived right on time, and Cesar took the time to walk the property with us to thoroughly review the scope of work and ensure everything was…”
“They communicate well and make sure everyone is on the same page before work is started.”
“They were on time, courteous, and reliable.”
People customers mention
Cesar4 reviews
Ceasar3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTonya7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I highly recommend Mockingbird Tree Service! They were very friendly, professional, and did an amazing job. Their prices were very reasonable, and we were extremely happy with the work they did. It’s so nice to find a company that provides great service, quality work, and fair pricing. We will definitely use them…
Reasonable price
PPenny5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I cannot say enough great things about this company! From start to finish they were on time, professional, polite, conscientious, easy to work with and the best I’ve ever hired for tree work, hands down! I had 3 other quotes from Nashville arborists and we had a lot of tree work to be done, these guys just made…
CCody3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Cesar and his crew did a fantastic job! Very knowledgeable about what needs cut and what doesn’t. Fair pricing ! And they did a great job cleaning up after themselves
JJon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
They showed up on time and did an excellent job. The owner gave us a very fair price and even had suggestions for us to save money. The clean up was perfect. Very hard working crew.
JJoshua4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
These guys were great. We had a couple of trees that were in really bad spots. Close to power lines, houses, and fences. They took them down with no incident, were very nice, & you couldn’t even tell they were there when they left. Cesar was very helpful with the price. I can’t praise them enough.
AAnthony3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We recently hired The Mockingbird Tree Service for work at our home, and the experience was outstanding from start to finish. The crew arrived right on time, and Cesar took the time to walk the property with us to thoroughly review the scope of work and ensure everything was clearly understood.
They removed three…
I highly recommend Mockingbird Tree Service! They were very friendly, professional, and did an amazing job. Their prices were very reasonable, and we were extremely happy with the work they did. It’s so nice to find a company that provides great service, quality work, and fair pricing. We will definitely use them again and recommend them to anyone needing tree service!
Price assessment: Reasonable price
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Penny McPeak5 reviewsiTotal number of Google reviews Penny has written across all businesses on Google Maps, not just this one.
I cannot say enough great things about this company! From start to finish they were on time, professional, polite, conscientious, easy to work with and the best I’ve ever hired for tree work, hands down! I had 3 other quotes from Nashville arborists and we had a lot of tree work to be done, these guys just made the difference! I will not hesitate to hire them again! They truly were the best! Thank you Daniel, Pedro and Vidal!
C
Cody Tuson3 reviewsiTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
Cesar and his crew did a fantastic job! Very knowledgeable about what needs cut and what doesn’t. Fair pricing ! And they did a great job cleaning up after themselves
Response from the owner · 6 months ago
Thank you so much, Cody! 🌳 It means a lot to hear that César and the crew delivered exactly what we pride ourselves on — expert knowledge, fair pricing, and a spotless cleanup. We always want our customers to feel confident that every cut is made with care and purpose. Nashville deserves nothing less! We look forward to serving you again anytime. ⭐⭐⭐⭐⭐ — The Mockingbird Tree Service Team 🐦
A
Andrew Martin3 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Great service at a reasonable price. Highly recommend.
Response from the owner · 6 months ago
Thank you so much, Andrew! 🌳 We're thrilled you're happy with our service and pricing. At The Mockingbird Tree Service, we always strive to deliver quality work at fair prices for our Nashville neighbors. Your recommendation means everything to us! Don't hesitate to call us anytime — we're here 24/7! ⭐
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Jon Rowlett5 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
They showed up on time and did an excellent job. The owner gave us a very fair price and even had suggestions for us to save money. The clean up was perfect. Very hard working crew.
Response from the owner · 6 months ago
Thank you so much, Jon! 🌳 Reviews like yours truly make our day! We take great pride in showing up on time, keeping our prices fair, and always leaving the job site spotless. Our crew works hard every single day to deliver the best tree service in Nashville — and it means the world to hear that it shows! We look forward to serving you again anytime. ⭐⭐⭐⭐⭐ — The Mockingbird Tree Service Team
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Joshua Neill4 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
These guys were great. We had a couple of trees that were in really bad spots. Close to power lines, houses, and fences. They took them down with no incident, were very nice, & you couldn’t even tell they were there when they left. Cesar was very helpful with the price. I can’t praise them enough.
Response from the owner · 7 months ago
Thank you so much, Joshua! We truly appreciate your kind words and trust in our team. 🙌
We’re glad we could safely handle those challenging trees near power lines, homes, and fences without any issues. Safety and cleanliness are always our top priorities.
It means a lot to hear that you were happy with the results and the service provided by Cesar. We always aim to make the process smooth and stress-free for our customers.
If you ever need tree service again, we’ll be here to help. Thanks again for your recommendation! 🌳
A
Anthony Coles3 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
We recently hired The Mockingbird Tree Service for work at our home, and the experience was outstanding from start to finish. The crew arrived right on time, and Cesar took the time to walk the property with us to thoroughly review the scope of work and ensure everything was clearly understood.
They removed three trees, cleaned up and trimmed numerous overgrown shrubs and hedges, and carefully cut back branches that were touching the house. They also removed an overgrown juniper bush that had become unmanageable. The team worked efficiently, completed the entire project in a single day, and left our yard spotless.
Their pricing was very reasonable for the quality and scope of work provided. We were extremely impressed with their professionalism and attention to detail, and we fully intend to use them again for future maintenance. Highly recommend!
Response from the owner · 7 months ago
Thank you so much, Anthony, for your kind words and for trusting The Mockingbird Tree Service with your project!
It truly means a lot to hear that you had such a positive experience from start to finish. We take great pride in being on time, communicating clearly, and making sure every detail is handled with care.
Cesar and the team will be especially happy to hear your feedback. We’re glad we could help transform your property and leave everything clean and safe for you and your family.
We really appreciate your recommendation and look forward to helping you again with any future tree care needs. 🌳
– The Mockingbird Tree Service Team
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Gabrielle SobelLocal Guide · 24 reviewsiTotal number of Google reviews Gabrielle has written across all businesses on Google Maps, not just this one.
I am eternally grateful for The Mockingbird Tree Service. If you’re looking for an honest, hardworking crew, look no further than Cesar and his team. I had an impending dire situation with large limbs hanging over my house during the Nashville Jan 2026 winter storm. Cedar quickly came out, gave me a fair quote, and was able to complete the job two days later while the storm was still going on! For reference, the second quote I had was over double the price for less work. Cesar even worked with me on the specific information insurance would need for reimbursement. Thank you!
Response from the owner · 7 months ago
Thank you Grabrielle, we appreciate your trust, weare here to serve you anytime
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Carole StrunkLocal Guide · 12 reviewsiTotal number of Google reviews Carole has written across all businesses on Google Maps, not just this one.
I highly recommend Mockingbird Tree Service. Cesar and his team are professional, courteous, knowledgable, and take great care in the process. They are reasonably priced and go the extra mile. They took care of trimming some massive branches and prior breaks on our 100 year-old pecan trees, that are over 60 feet tall. I really appreciate that they sealed all the wounds of the tree afterwards as I specially requested, which was difficult for such a tall tree. Great family-owned company.
Response from the owner · 7 months ago
Thank you for trusting The Mockingbird Tree Service!
We’re happy we could help with your tree removal project in Nashville. If you ever need tree trimming or emergency tree services, we’ll be here to help.
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DevinLocal Guide · 21 reviewsiTotal number of Google reviews Devin has written across all businesses on Google Maps, not just this one.
