Experts Reviews · Company report
The Moonsage Studio Salon and Scalp Spa Sanctuary logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

The Moonsage Studio Salon and Scalp Spa Sanctuary

Rochester, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 54 spas · 5.0★ from 240 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Moonsage Studio Salon and Scalp Spa Sanctuary is better than 100% of spas.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Moonsage Studio Salon and Scalp Spa Sanctuary is better than 100% of spas.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Moonsage Studio Salon and Scalp Spa Sanctuary is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Moonsage Studio Salon and Scalp Spa Sanctuary is better than —% of spas.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Moonsage Studio Salon and Scalp Spa Sanctuary is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Moonsage Studio Salon and Scalp Spa Sanctuary is better than —% of spas.–
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Reviews for your job

Customers hired The Moonsage Studio Salon and Scalp Spa Sanctuary for 8 kinds of job.

The Moonsage Studio Salon and Scalp Spa Sanctuary for shampoo & conditioning

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Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Shampoo & conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5

All 41 Google reviews tagged “Shampoo & conditioning” · showing 20

Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing energy and an amazing job! It was my first visit there and I felt I was visiting a kindred soul. But more importantly she absolutely nailed the colors I was looking for. Very impressed.

Paid $200+Shampoo & conditioningHaircutHairstyling
Elsa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tamara is amazing!!! Best hair color and salon experience I’ve ever had. I am a natural dirty blonde, but always like to have it lifted to a light summer blonde. She nailed it. Her 20+ years of experience definitely shows! I highly recommend Tamara and will absolutely be returning for more hair care and a maybe a facial too!

Paid $180–200Shampoo & conditioningHaircutHairstyling
Talia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tamara was very sweet, kind, and genuinely lovely to talk to throughout the appointment! The whole vibe was warm and welcoming and I felt very comfortable. Most importantly, I’m so happy with my results!! my hair looks great and feels amazing and I couldn’t be happier with the outcome. I’d definitely recommend Moon…

Paid $180–200Shampoo & conditioningHaircut
Nicole9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Walked into the Moonsage Salon with uncertainty of what I wanted to do with my hair and distrust with stylists from past experiences. Tamara could instantly feel my vibes and had me leaving the Moonsage feeling confident and more relaxed than I have felt in ages. Facial and massage were 10 out of 10! My hair came…

Paid $200+Shampoo & conditioningBlowoutsHaircut
DebbieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This is my second time visiting with Tamara. The first time was just to have a few dreadlocks installed to see if I like them. Now that several months have gone by, I went to visit with Tamara and had just about a full head of real hair extension dreadlocks and color. I am absolutely in love with my hair. I was so…

Shampoo & conditioningHairstylingDreadlocks
Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tamara at MoonSage will soothe your soul while she makes you beautiful 🥰! 💯 % recommend booking services!! (If Clover is there you will get some doggy love too!)

Shampoo & conditioningBlowoutsHairstyling
Jillian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tamara is the best stylist. I've gotten Vivid hair colors, dreadlock instalations & maintenance and good vibes!

Paid $120–140Shampoo & conditioningBraidsBlowouts
Kylee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

yesterday tamara did the color correction of a lifetime on me, for months i had dyes stacked up on top of each other and really wanted to go blonde. she made this green/brown/red years of colors into this beautiful blonde baby light, balayage color i was thoroughly impressed with how my hair lightened after all the…

Paid $200+Shampoo & conditioningHaircutHairstyling
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I went in not knowing exactly what I wanted, but knew I didn’t want an impersonal salon that churns out the same styles day after day. I needed a fresh perspective, and Tamara got it. She really took the time to get to know my hair and talk about what I wanted from it. I’m very happy with the result! Looking forward…

Paid $60–80Shampoo & conditioningHaircut
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I absolutely just loved my experience at Moonsage Studio ☺️☺️. Tamara is very knowledgeable about hair and answers any questions. This is one of the best cuts I have ever had. Then there is the amazing vibe of the salon and Tamara. It is like being at home hanging out with a friend. Super personable and absolutely a wonderful soul. I highly recommend!!!

Paid $60–80Shampoo & conditioningHaircutHairstyling
KristineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My daughter wanted a creative hairstyle. She got exactly what she wanted and better.

Paid $200+Shampoo & conditioningHaircutService not listed
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Every experience I’ve had here has been great, It’s always such a relief leaving with well maintained & loved on locs ✨ I’ve been coming for a few years now , and each appointment has been equally as rewarding - both physically & emotionally . If you’re in New England - I can assure you it is definitely worth…

Shampoo & conditioningDreadlocksService not listed
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tamara was great and super professional! I got the Korean Scalp Spa along with a mini facial. It was very relaxing and both my hair and face are a lot better! I throughly enjoyed our conversations and can't wait to come back soon!

Paid $120–140Shampoo & conditioning
Caitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tamara was absolutely amazing! I’ve had a hard time finding someone who can cut my curly hair and have it coming out how I pictured. I Could not ask for a better vibe her spot is so comfy and relaxing! She is one of the sweetest people and does everything to make you comfortable definitely check her out!

Shampoo & conditioningHaircutHairstyling
Erica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tamara always greets me with a smile and a hug! You can tell that she loves what she does and she does it well. People travel to her from all over the country. Lucky for me, I drive a little less than 2 hours. There is never a dull moment with her! We always have meaningful conversations with laughter sprinkled around. I feel lucky to have found her 💕

Paid $120–140Shampoo & conditioningDreadlocksService not listed
Grace2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have been coming to Tamara for almost 4 years now, and every time it is an amazing experience- from the moment you walk into Tamara's studio, you feel an instant sense of calm and welcoming. On my most recent visit, I had the deluxe scalp spa treatment which was amazing- I cannot recommend this experience enough!…

Shampoo & conditioningHaircutHairstyling
KrisLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a relaxing, restorative session at MoonSage. It was my first experience with a scalp spa treatment and I will definitely be booking another one. I came away feeling pampered and pretty. Thank you!

Shampoo & conditioningBlowoutsHaircut
ChloeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Getting my locs done my Tamara was like being taken care of by an old friend. She made me feel right at home, gave my locs a phenomenal detox and dressed them up beautifully! Not to mention, she’s a great conversationalist and we gabbed away the whole time. So grateful 💛

Paid $200+Shampoo & conditioningHaircutHairstyling
JackieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been seeing Tamara for over 5 years now for my dreadlock maintenance. Walking into her studio literally gives you a sense of relief and calmness, the plants, the decor and music all create a relaxing vibe. I recently booked The scalp detox deluxe with mini facial and massage and I cannot stress this enough,…

Paid $200+Shampoo & conditioningDreadlocks
Morgan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tamara is amazing. She is a beautiful person inside and out and her talent as a stylist is unmatched 💜 Every time she touches my hair I leave feeling refreshed and like an entirely new human!

Paid $180–200Shampoo & conditioningBlowoutsHaircut

Show more shampoo & conditioning reviews (21 more) →

Price

$214+107% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dreadlocks129$145–$323
Haircut41$45–$79
Shampoo & conditioning41—
Hairstyling39$43–$131
Hair extensions29—
Blowouts13—
Balayage9—
Bridal services5—

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