Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate The Pet Gal 4.9 out of 5 based on 51 reviews, with the owner responding to 69% of them. Customers frequently highlight reliable punctuality, detailed photo updates, and clear communication regarding visits for dogs, cats, and rabbits. While most praise the professional care and ease of booking, one recurring criticism involves a severe injury sustained by a dog during a walk, which resulted in significant veterinary costs.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
51 Google reviews we collected
Phrases our text analysis found in 46 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 46 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend using The Pet Gal they are amazing!”
“Our sitter Babs did an excellent job taking care of our two kittens and the house while we were out of town.”
“Thank you again for being so kind, understanding, and also for the speedy responses!”
“We had a flight delay and she stepped up immediately to help us.”
“These guys did a great job and kept us updated every single day while we were on a trip overseas for two weeks.”
“If not, I would definitely trust anyone else that would have work with us!”
“Having professional, licensed, and insured pet care is important to me and this company has been worth every penny.”
praise complaint · found by our text analysis, Google review wording unchanged.
Lorraine was great with our bunnies she sent me a message every day we were very happy with the service
It was so wonderful! We recently moved from another state so our three pups had a big adjustment! Our pet gal was amazing!!!
Wonderful service! Our petgal Babs was tentative and loving to our fur baby. Sent photos and updates which relieved our stress and guilt from being away from our dog. We had a flight delay and she stepped up immediately to help us. Definitely recommend this service. Extremely professional!🐾🧡🐾🧡🐾
The most wonderful 'Gal" took the best care of my grandfurbabies! Will never use anyone else... EVER!!!
This was our first time using a pet sitter, and we couldn't have had a better experience with The Pet Gal. Our sitter Babs did an excellent job taking care of our two kittens and the house while we were out of town. During our trip, we received numerous photo updates of our kittens and a full report for each…
Amazing service! So happy we found the Pet Gal Tamara. Made our trip most enjoyable. Our sitter was reliable and dependable. I am so thankful for wonderful people and awesome service. I recommend this company and will use them in the future.
4.9 ★★★★★ 51 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They are the best they love my baby and he loves them thats what counts!
We sure do! Thank you!
Lorraine was great with our bunnies she sent me a message every day we were very happy with the service
Thank you, Theresa! We’re so glad Lorraine took great care of your bunnies and kept you updated every day. We know how important it is to feel confident that your pets are happy and well cared for while you’re away. Thank you for trusting The Pet Gal. We look forward to caring for your bunnies again!
Lorraine was great. Th pups really liked her
Thank you so much!
It was so wonderful! We recently moved from another state so our three pups had a big adjustment! Our pet gal was amazing!!!
We appreciate you taking the time to leave a review. Im so glad your Pet Gal could help with the adjustment to make the move a little easier on them. Thank you!
Wonderful service! Our petgal Babs was tentative and loving to our fur baby. Sent photos and updates which relieved our stress and guilt from being away from our dog. We had a flight delay and she stepped up immediately to help us. Definitely recommend this service. Extremely professional!🐾🧡🐾🧡🐾
Thank you! We are so happy Babs took such great care of your fur baby and helped make being away a little easier. We are always happy to help when travel plans change. Thanks for recommending us!
The most wonderful 'Gal" took the best care of my grandfurbabies! Will never use anyone else... EVER!!!
Thank you so much for the review! We are so happy to hear your grandfurbabies were so well cared for. Knowing you felt comfortable and confident with our service means everything to us. We appreciate your trust and look forward to caring for them again in the future! 🐾
This was our first time using a pet sitter, and we couldn't have had a better experience with The Pet Gal. Our sitter Babs did an excellent job taking care of our two kittens and the house while we were out of town. During our trip, we received numerous photo updates of our kittens and a full report for each visit. The photos and reports were so reassuring that everything was well at home. It allowed us to relax and enjoy our vacation and not worry about their care. I highly recommend using The Pet Gal they are amazing!
Thank you so much for sharing your experience! We are thrilled to hear that your first time using a pet sitter was such a positive one. PG Babs will be so happy to know her care and updates helped you relax and enjoy your time away. We truly appreciate your recommendation and look forward to caring for your kittens again in the future!
Amazing service! So happy we found the Pet Gal Tamara. Made our trip most enjoyable. Our sitter was reliable and dependable. I am so thankful for wonderful people and awesome service. I recommend this company and will use them in the future.
We're so happy to read about your positive experience working with Pet Gal Tamara! Thank you for sharing!
I am so thankful for The Pet Gal services! My babies were taken such good care of when I went on vacation, I was even sent pictures while I was away! Also, The Pet Gal was willing to help transport my kitty home from the vet while I was stuck at work! Thank you again for being so kind, understanding, and also for the speedy responses!
Thank you so much for your wonderful review! We’re so happy to hear that you felt at ease while you were away and that your babies were well cared for — that’s always our goal! We're glad the photo updates brought you peace of mind, and it was our pleasure to help with your kitty’s vet transport. Thank you for trusting The Pet Gal, and we’re always here whenever you need us!
Laura was fantastic and I never once worried about my two dogs. She sends details and pics of each visit. Very pleased! Will use her again.
Thank you so much for your wonderful feedback! We're so happy to hear that Pet Gal Laura took such great care of your pups and kept you updated with details and photos. Knowing you had peace of mind means the world to us! We look forward to caring for your dogs again in the future.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
