iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%69+43.8Reliability 28%61+17.2Replies to reviews 8%62+5.1Momentum penalty78−2.2Experts Score= 64Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 17 banquet hallsiPosition by Experts Score among all companies we track in this category. · better than 25%
4.7★★★★★246 Google reviews · 24 photos
85%five-star reviews
4.55★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate The Place at 534 4.7 out of 5 stars, frequently praising the all-inclusive package, seamless event coordination, and the venue's aesthetic appeal. Positive feedback highlights the staff's attentiveness and the property's well-maintained grounds, which accommodate various weather conditions. However, lower-rated reviews cite concerns regarding non-refundable deposit policies, inconsistent communication during planning, and noise complaints from nearby residents.
Google rating: 4.7 out of 5 from 246 reviews (85% five-star).
Reviews on this page: 246 Google reviews (174 with written comments, 40 with photos).
Owner responses: the business replied to 40% of reviews.
Most recent review: October 27, 2026.
Service: Banquet Hall serving Burton, Ohio.
Data from Google, last updated November 1, 2026.
Score profile vs other banquet halls
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
The Place at 534Banquet Halls median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Place at 534: 69/100 on this factor. Category median: 73.B
69
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Place at 534: 61/100 on this factor. Category median: 78.B
61
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 71.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 18.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Place at 534: 78/100 on this factor. Category median: 100.B
78
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Place at 534: 62/100 on this factor. Category median: 30.B
62
Bar = this company · dark tick = category median.
Star ratings
246 Google reviews we collected
4.7of 5
5 stars21085%
4 stars208%
3 stars52%
2 stars10%
1 star104%
Praise vs complaints
Phrases our text analysis found in 174 written reviews
95%praise
Praise18295%
Complaints95%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6333%
Would recommend4222%
Quality & results3217%
Communication179%
Speed & response158%
Price & value116%
Honesty & trust116%
What customers talk about
We read 174 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff was so incredibly friendly and did everything in their power to make sure our day was amazing.”
“Doug, Audrey, and Marcie are not the most friendly people and they are rather rude.”
“I would recommend it without hesitation to anyone planning their wedding it’s the kind of venue that turns a great day into a perfect one.”
“We cannot recommend this place highly enough if confusion, outdated, and backwards are on your wedding checklist 🤍”
“But we truly cannot rave enough about Logan & Cali - they did such an amazing job coordinating day-of and alleviated any nerves we might’ve had.”
“I cannot recommend this venue enough, it was absolutely stunning and the communication was spot on!”
“When my husband and I first saw this venue, we knew immediately we wanted to book it because the property is gorgeous and the setting is perfect for a wedding.”
“…it's their selfless desire to provide one of a kind, hassle free and affordable events for folks that really makes them stand out.…”
“…onsistent with modern wedding standards— especially given the premium pricing and gorgeous photos.…”
“The team is professional, attentive, and genuinely invested in making each wedding feel unique and stress-free.”
People customers mention
Audrey29 reviews
Doug25 reviews
Jess14 reviews
Logan7 reviews
Marcy6 reviews
Amanda6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTeam1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
We attended my cousins wedding here and everything about it was stunning! We loved how everything was so close together. We loved the banana pepper pizza hors d’oeuvres so much that I emailed the business asking for the recipe… they gave it to me 🎉 I’d share it but I think you should experience it for yourself and book your wedding here!
BBrianna2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I got married there two months ago and I can’t express how amazing this place is. The staff espically. We got so many compliants on everything and i wish i could relive the day!
GGabbe9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The Place at 534 made sure our wedding was absolutely beautiful. 🤍
Even with the rain and having to transition everything to the indoor chapel, it was completely seamless. The staff was so incredibly friendly and did everything in their power to make sure our day was amazing.
From the moment we arrived until the…
CCarli3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My husband and I had our wedding here a few weeks ago, and it was absolutely amazing! The entire planning process from start to finish was so seamless, and their entire team is wonderful. But we truly cannot rave enough about Logan & Cali - they did such an amazing job coordinating day-of and alleviated any nerves…
SStephanie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
When my husband and I first saw this venue, we knew immediately we wanted to book it because the property is gorgeous and the setting is perfect for a wedding. But I never could have imagined how perfectly everything would fall into place. The staff did such an amazing job of creating the perfect atmosphere and it…
RRoger5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★
Make sure you read absolutely everything in the contact, because they are not up front about everything. My fault, yes. But 20k just to hold a date with not a penny refund is absurd when life happens. 8 months in advance cancelled, and they will pocket every penny.
We attended my cousins wedding here and everything about it was stunning! We loved how everything was so close together. We loved the banana pepper pizza hors d’oeuvres so much that I emailed the business asking for the recipe… they gave it to me 🎉 I’d share it but I think you should experience it for yourself and book your wedding here!
Outdoor spaces: Garden, Patio, Waterfront area, Gazebo, Other
M
Michelle SalisburyLocal Guide · 34 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
I got married there two months ago and I can’t express how amazing this place is. The staff espically. We got so many compliants on everything and i wish i could relive the day!
Capacity level: 100–200 people
Outdoor spaces: Waterfront area
Response from the owner · a month ago
Thank you so much Brianna! We are so happy to hear that you have heard nothing but compliments about our venue, and that you and your guests enjoyed your wedding day so much! We all enjoyed getting to know you and Drew throughout the planning process and wish you all the best in the years to come!
G
Gabbe Yoder9 reviewsiTotal number of Google reviews Gabbe has written across all businesses on Google Maps, not just this one.
The Place at 534 made sure our wedding was absolutely beautiful. 🤍
Even with the rain and having to transition everything to the indoor chapel, it was completely seamless. The staff was so incredibly friendly and did everything in their power to make sure our day was amazing.
From the moment we arrived until the moment we walked out, I loved every single little thing about our wedding. I truly couldn’t have asked for a better place to celebrate such a special day.
Thank you to everyone at The Place at 534 for helping make our wedding everything we dreamed it would be. 🤍
C
Carli Cera3 reviewsiTotal number of Google reviews Carli has written across all businesses on Google Maps, not just this one.
My husband and I had our wedding here a few weeks ago, and it was absolutely amazing! The entire planning process from start to finish was so seamless, and their entire team is wonderful. But we truly cannot rave enough about Logan & Cali - they did such an amazing job coordinating day-of and alleviated any nerves we might’ve had. We got so many compliments on everything from our guests on the decor, florals, staff, food & more. Highly recommend The Place for your big day!
Response from the owner · a month ago
Thank you Carli! We all enjoyed getting to know you and helping you have the best wedding day!! We wish you all the best!
G
Grace BruyereLocal Guide · 115 reviewsiTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
When my husband and I first saw this venue, we knew immediately we wanted to book it because the property is gorgeous and the setting is perfect for a wedding. But I never could have imagined how perfectly everything would fall into place. The staff did such an amazing job of creating the perfect atmosphere and it was obvious they took into account all of my ideas and suggestions. Logan and Alyssa were so helpful for the entire year of planning. And Adriana was there every step of the way day of. Thank you to everyone at The Place for not only creating the day I envisioned but making it even better. 🩷🩷
Response from the owner · 3 months ago
Thank you so much for your kind words! 🤍
We are so glad to hear we could be such a big part of your day and bring to life everything you envisioned. We'll be sure to share your sweet words with Logan, Alyssa, Adriana, and our staff—they will be so encouraged to know they made such a positive impact throughout the planning process all the way up to your wedding day.
Thank you again for choosing The Place. We wish you both a lifetime of love, laughter, and beautiful memories together, and we'll always be honored to have been a small part of your story!!!
S
Sabra LloydLocal Guide · 16 reviewsiTotal number of Google reviews Sabra has written across all businesses on Google Maps, not just this one.
Went for a wedding at the venue. It was beautiful and the staff was amazing!!
Response from the owner · 5 months ago
Thank you so much for taking the time to leave a review! We always appreciate it and are so glad you enjoyed your experience with us! Hope to see you again!!
