How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREThe Refinery Hair Lounge
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 546 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired The Refinery Hair Lounge for 8 kinds of job.
The Refinery Hair Lounge for balayage
Clear ✕All 19 Google reviews tagged “Balayage”
Audrey works magic with her hands and is such an incredible person to be around! I’ve followed her at different locations over the past decade as there’s no one else I trust with my hair. Thank you for everything!!
I love Annie! I have been going to her for quite some time now and I am always happy with my hair - cut, color, and style! She has a natural gift and you can tell she loves what she does. I take my daughter to her as well. No one else can touch our hair!💗💗
The best hairstylist!!! I always look forward to my appointments with Olivia B. She makes you feel so welcomed every time, it’s like you’re catching up with your best friend while getting your hair done. She does such an amazing job, I have been going with her for a while and I always go back !!!
I have been seeing Donna for years! She is AMAZING with color and gives the best blow out. I always leave her chair happier and more confident then when I sat down. I love that she is now at Refinery, it’s such a gorgeous salon and all the other staff members I’ve met have been super kind. Highly recommend this…
Audrey is a phenomenal professional! She strives to get to know you so she can give you the style you crave. You might even get a dose of “hair”epy (therapy😂)!! I need a low maintenance cut and color and she does not disappoint. With her amazing talent and skill, Audrey makes intuitive recommendations based on…
I have seen Audrey for over 15 years now and every time my hair is amazing. Whether it’s a simple cut, new bangs, beautiful color she has got you covered!
Donna (@LiftedLoxx) is amazing! I adore her and her work. She is a color and extension goddess! And the salon itself is probably the most gorgeous salon I have seen in my life! I just want to sit in there and chill even if I’m not getting my hair done.
Gabby always does such a great job with my whole family's hair!
My teenage daughters and myself go to Megan Gregory! I recently allowed my daughters to get highlights, I am beyond impressed with the results. From the moment I walked in, we are always greeted with a warm smile and made to feel comfortable. Megan takes the time to listen to my concerns and preferences, and offered…
I cannot recommend The Refinery enough! Such a warm and comfortable environment, and everyone is so knowledgeable. I see Audrey who consistently takes the time to talk through options for the day with me. Having a cut which seems to know what to do on its own with minimal effort on my part is priceless! There is a…
I recently moved to Louisville and was dreading trying to find a new stylist. After lots of searching, I decided to try The Refinery and scheduled an appointment with Audrey. I am so glad I did - my hair has literally never looked better and I love her so much and she does such an amazing job she now does all of my…
The BEST hair salon!! It’s absolutely cute in there, clean and organized. All the staff are extremely sweet and welcoming. I ALWAYS go to Leanna for vivids. She has helped my hair grow, get healthier and has showed me a healthy way to enjoy fun colors.
LOVE LOVE LOVE! Audrey did an amazing job with my hair and I can not be any happier. Book anyone and they are sure to leave you with great hair at a reasonable price:)
I have literally driven back home (2.5 hours each way) for 3 years and 6 days to get my hair done because I am quite picky about my hair. I made one attempt to move my hair appointments to Louisville and my OG stylist almost divorced me (my girl has been with me through chemo hair loss, after treatment regrowth, me…
I'm simply amazed by the professionalism and passion by the stylists in this salon. You will feel at home as soon as you walk in the doors. And the atmosphere in that beautiful space is so refreshing. You will love your experience there!#
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hair coloring | 218 | $101–$214 |
| Hairstyling | 205 | $27–$66 |
| Haircut | 132 | $27–$53 |
| Hair extensions | 48 | $214–$426 |
| Hair highlighting | 42 | $123–$214 |
| Blowouts | 34 | $41–$109 |
| Blowdry | 21 | — |
| Body waxing | 18 | $41–$88 |
