How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREThe Refinery Hair Lounge
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 546 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired The Refinery Hair Lounge for 8 kinds of job.
The Refinery Hair Lounge for blowouts
Clear ✕All 35 Google reviews tagged “Blowouts” · showing 20
I want to say anyone who needs an excellent hair wash and blow dry please go see Carter she will style you up the way you want it. She’s so so good please also if you need an excellent colorist you will never go wrong with Sara she is a super star at color ing your hair!!!
Aubrey is the absolute best !!
Very welcoming and friendly staff.
I wanted to take a moment to share my remarkable experience with your establishment, which began when I won a giveaway you hosted on social media. As the date of my appointment approached, I discovered that my hairstylist from three hours away goes to your salon for her hair services, provided by one of the stylists…
Melissa Scott is my stylist! She is incredible! always on the cutting edge of all the innovations of the beauty industry! She is knowledgeable and always offers solutions to issues I am experiencing with my hair. The atmosphere of this salon is an experience in itself! I love this salon and my stylist!
Olivia always is a treat to get my hair done by! Thankful for the convo & amazing haircut
Olivia Biddix is so amazing with hair . I had a hard time finding somebody that could do my natural hair ( curly ) and I finally found her. My curls have never looked so good in my life she explained my curl pattern to me which no hairdresser has ever had in the past she is so very sweet I highly recommend her to everybody
Title: Worth the Trip—Olivia’s the Best! I’ve been trusting Olivia with my hair for years—so much so that I followed her from Indiana to Kentucky! Today, we did a big chop, and as always, she worked her magic. She keeps my red vibrant and juicy, and I always leave feeling like my best self. Beyond being insanely…
olivia is my absolute favorite!! i have been looking for a curly stylist for so long and she has been great! she also has blown out my hair and i had no heat damage which is a huge for someone that wears their hair naturally curly like i do!
If you are looking for a modern upscale salon this is it! I can’t recommend Melissa Scott enough, she has been doing my hair since 2008. She is always up to date with the lastest and greatest styles, techniques and products. She does amazing color, cuts, extensions. She is friendly and takes her time to get you…
OLIVIA B made my hair goals come to life!! I would recommend her a thousand times over!!
I’ve had a hard time trying to find a good hair salon where you can build trust and have a good hairstylist, until I found out about this hair salon! Great people and products. I would definitely recommend Jessie Long as your hairstylist she’s the best and is willing to work things out and take on challenges, she is…
The Refinery Hair Lounge is amazing! The atmosphere is beautiful, and Annie is incredible. She’s a true expert with color—knowledgeable, creative, and always delivers fantastic results.
My hairdresser is Jessie and she was absolutely amazing! She is so sweet and we have the best conversations every time I come in to see her. She is very educated, always teaches me something new and answers all my questions. My haircuts are always perfect every time I see her and she gives the best blowouts (:
Annie did such an amazing job on my hair!!! I have very thick and wavy hair, which has made it so hard for me to style my whole life. I was scared to get my haircut because I always hated it. Annie knew exactly what to do with my hair and made all my visions come to real life!!! I will be a client for life.
Annie Bonura does my hair around every two months. Not only is she so easy to talk to, but she also does a phenomenal job on my hair each time I come in. Her price range is also perfect for me and her schedule works so well with mine.
Jess is SO amazing! I trust her with my fabulous look! She is detail oriented and a great listener! She is a go to for hair trends and fashion! The VERY BEST!!
I’ve been going to Jessie for years now! She never disappoints and gets as excited about your hair as you do. 🥹 She’s a lifelong hair stylist.
Donna Carter has my go-to stylist for years!! Her move to the Refinery Hair Lounge has only made my experience with her 10x better. The atmosphere is positive and uplifting along with the cute interior :) I would recommend my girl Donna to anyone and also love the Refinery.
I get my haircuts, hair color, and hair styled by Jessie. She always does an amazing job with having a great, happy attitude. Never had a better hair stylist. I’m always in love with my hair leaving the salon, totally would recommend seeing her for your hair needs!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hair coloring | 218 | $101–$214 |
| Hairstyling | 205 | $27–$66 |
| Haircut | 132 | $27–$53 |
| Hair extensions | 48 | $214–$426 |
| Hair highlighting | 42 | $123–$214 |
| Blowouts | 34 | $41–$109 |
| Blowdry | 21 | — |
| Body waxing | 18 | $41–$88 |
