How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREThe Refinery Hair Lounge
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 546 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired The Refinery Hair Lounge for 8 kinds of job.
The Refinery Hair Lounge for blowouts
Clear ✕All 35 Google reviews tagged “Blowouts”
I want to say anyone who needs an excellent hair wash and blow dry please go see Carter she will style you up the way you want it. She’s so so good please also if you need an excellent colorist you will never go wrong with Sara she is a super star at color ing your hair!!!
Aubrey is the absolute best !!
Very welcoming and friendly staff.
I wanted to take a moment to share my remarkable experience with your establishment, which began when I won a giveaway you hosted on social media. As the date of my appointment approached, I discovered that my hairstylist from three hours away goes to your salon for her hair services, provided by one of the stylists…
Melissa Scott is my stylist! She is incredible! always on the cutting edge of all the innovations of the beauty industry! She is knowledgeable and always offers solutions to issues I am experiencing with my hair. The atmosphere of this salon is an experience in itself! I love this salon and my stylist!
Olivia always is a treat to get my hair done by! Thankful for the convo & amazing haircut
Olivia Biddix is so amazing with hair . I had a hard time finding somebody that could do my natural hair ( curly ) and I finally found her. My curls have never looked so good in my life she explained my curl pattern to me which no hairdresser has ever had in the past she is so very sweet I highly recommend her to everybody
Title: Worth the Trip—Olivia’s the Best! I’ve been trusting Olivia with my hair for years—so much so that I followed her from Indiana to Kentucky! Today, we did a big chop, and as always, she worked her magic. She keeps my red vibrant and juicy, and I always leave feeling like my best self. Beyond being insanely…
olivia is my absolute favorite!! i have been looking for a curly stylist for so long and she has been great! she also has blown out my hair and i had no heat damage which is a huge for someone that wears their hair naturally curly like i do!
If you are looking for a modern upscale salon this is it! I can’t recommend Melissa Scott enough, she has been doing my hair since 2008. She is always up to date with the lastest and greatest styles, techniques and products. She does amazing color, cuts, extensions. She is friendly and takes her time to get you…
OLIVIA B made my hair goals come to life!! I would recommend her a thousand times over!!
I’ve had a hard time trying to find a good hair salon where you can build trust and have a good hairstylist, until I found out about this hair salon! Great people and products. I would definitely recommend Jessie Long as your hairstylist she’s the best and is willing to work things out and take on challenges, she is…
The Refinery Hair Lounge is amazing! The atmosphere is beautiful, and Annie is incredible. She’s a true expert with color—knowledgeable, creative, and always delivers fantastic results.
My hairdresser is Jessie and she was absolutely amazing! She is so sweet and we have the best conversations every time I come in to see her. She is very educated, always teaches me something new and answers all my questions. My haircuts are always perfect every time I see her and she gives the best blowouts (:
Annie did such an amazing job on my hair!!! I have very thick and wavy hair, which has made it so hard for me to style my whole life. I was scared to get my haircut because I always hated it. Annie knew exactly what to do with my hair and made all my visions come to real life!!! I will be a client for life.
Annie Bonura does my hair around every two months. Not only is she so easy to talk to, but she also does a phenomenal job on my hair each time I come in. Her price range is also perfect for me and her schedule works so well with mine.
Jess is SO amazing! I trust her with my fabulous look! She is detail oriented and a great listener! She is a go to for hair trends and fashion! The VERY BEST!!
I’ve been going to Jessie for years now! She never disappoints and gets as excited about your hair as you do. 🥹 She’s a lifelong hair stylist.
Donna Carter has my go-to stylist for years!! Her move to the Refinery Hair Lounge has only made my experience with her 10x better. The atmosphere is positive and uplifting along with the cute interior :) I would recommend my girl Donna to anyone and also love the Refinery.
I get my haircuts, hair color, and hair styled by Jessie. She always does an amazing job with having a great, happy attitude. Never had a better hair stylist. I’m always in love with my hair leaving the salon, totally would recommend seeing her for your hair needs!!!
I love going to Olivia Biddix! She is very professional and helps you figure the best look for you, if you have no idea what you want. I highly suggest going to her, you won’t regret it!
The best hairstylist!!! I always look forward to my appointments with Olivia B. She makes you feel so welcomed every time, it’s like you’re catching up with your best friend while getting your hair done. She does such an amazing job, I have been going with her for a while and I always go back !!!
The Refinery is one of the best salons ive ever been to. My hair has never looked better and I cant wait for the next appointment. So glad I had Olivia B. as my Stylist.
You wanna talk about amazing?! Olivia B got me ALL the way together for the holidays, from jet black virgin curly hair to this beautiful highlight/lowlight blowout! I’m absolutely in love and am a client for life!
Olivia B gave me such an amazing blow out! My hair felt so shiny and healthy when she was done. Her personality is amazing and I would reccomend EVERYONE to go see her!! ❤️
I have been seeing Donna for years! She is AMAZING with color and gives the best blow out. I always leave her chair happier and more confident then when I sat down. I love that she is now at Refinery, it’s such a gorgeous salon and all the other staff members I’ve met have been super kind. Highly recommend this…
There aren’t words to describe how much I love Donna! She is consistent, reliable, and ridiculously talented! I have never left disappointed and through many hair transitions, she’s nailed every single one! Donna has been doing my hair for years and I have followed her to multiple salons.. but I hope she stays at Refinery forever! Best vibe ever!
Melissa is a top tier hairstylist! Her history of furthering her education & with her experiences abroad, make her the most seasoned & versatile stylist! I am constantly referring family and friends to her and the reaction is always the same, they love her & their hair & end up becoming loyal clients!
I’ve been looking for a stylist that will make me feel like a million bucks when I leave the chair. For years I’ve tried different stylist and never was 100% satisfied with my hair. I’ve never colored or put chemicals on my hair so getting the cut I truly want is what I’m looking for. After lots of research on…
I have seen Audrey for over 15 years now and every time my hair is amazing. Whether it’s a simple cut, new bangs, beautiful color she has got you covered!
Audrey is so sigma i was very nervous to embark on this adventure of finding a new hairstylist 😧🙀 but then i walked into this gorgeous salon with super awesome sauce halloween decorations 🎃👻 Audrey is so EPIC 😎 she was picking up what i was putting down and cut my hair exactly how i wanted it, it looks so…
Gorgeous space, I love how they have honored the historical integrity of the building and its history. Audrey took the time to talk with me and to understand what I was looking for in a fuss free hairstyle. Not to mention she took the time to answer my many questions about various products and their uses. The…
The BEST hair salon!! It’s absolutely cute in there, clean and organized. All the staff are extremely sweet and welcoming. I ALWAYS go to Leanna for vivids. She has helped my hair grow, get healthier and has showed me a healthy way to enjoy fun colors.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hair coloring | 218 | $101–$214 |
| Hairstyling | 205 | $27–$66 |
| Haircut | 132 | $27–$53 |
| Hair extensions | 48 | $214–$426 |
| Hair highlighting | 42 | $123–$214 |
| Blowouts | 34 | $41–$109 |
| Blowdry | 21 | — |
| Body waxing | 18 | $41–$88 |
