How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREThe Refinery Hair Lounge
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 546 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired The Refinery Hair Lounge for 8 kinds of job.
The Refinery Hair Lounge for body waxing
Clear ✕All 18 Google reviews tagged “Body waxing”
I’ve been seeing Tori for all of my beauty needs for quite a while now, and I can’t recommend her enough! Whether it’s body waxing, lashes, brows, or any other service, she consistently delivers outstanding results. She is super welcoming and instantly makes you feel comfortable :)
I see Tori for my lashes and brows!! She absolutely slays every single time! Literally the sweetest soul ever :)
Highly recommend Tori for your first Brazilian wax! She made the experience way better than I expected with her gentle technique and friendly conversation that helped me feel completely at ease.
I trust Tori with my life when it comes to body waxing and dermaplaning!
After looking for someone to provide some waxing services I finally found Tori at the Refinery! She's so sweet, explains things well, does great work, and I'm always so comfortable with her. Been monthly since December and I'm so glad I found her! Highly recommend!
Had a great time as usual! I saw Tori for the first time to get my eyebrows done. She was so helpful and did an incredible job. Can’t wait to be back. I also get my hair cut and colored with Bailey. She’s so fun and I trust her my the life of my hair 😂
tori is the best esthetician in louisville!
Tori is the absolute best when it comes to eyebrows, waxing, and lashes! Her services never disappoint!
I see Tori for body waxing and brows. She makes me feel so comfortable each appointment. I constantly get compliments on my eyebrows, she’s the best!
I get my brows shaped with Tori regularly and have done a lash lift and brow lamination with her before and the results always deliver! She’s so nice and I can always trust her recommendations from coffee orders, maintenance products, or other of her services. She doesn’t push you on anything so it’s genuine.
I have had two different services with Tori Bolling with Embry Esthetics. She is METICULOUS with everything she does. So professional but with a warm smile and heart, she treats you like you are the most important client she has. I highly recommend booking anything with her! #thebrowgirl
I love going to Olivia Biddix! She is very professional and helps you figure the best look for you, if you have no idea what you want. I highly suggest going to her, you won’t regret it!
I had an appointment with Tori for my waxing service and she was so attentive, nice and very knowledgeable about her services. She offers all waxing services. I made another appointment and will continue to see her.
I'm simply amazed by the professionalism and passion by the stylists in this salon. You will feel at home as soon as you walk in the doors. And the atmosphere in that beautiful space is so refreshing. You will love your experience there!#
Such a awesome salon! Very professional, does wonders for my hair! Highly recommend!! See Emily Grammer Stylist
An amazing salon all around! The space is beautiful and feels like you’re right at home. The stylists are very friendly and turn your visit into an experience from start to finish. I always leave feeling refreshed and fully prepared on how to take care of my hair. If you’re not sure what you’re looking for you can…
Love love love it here! Audrey is the best. I always leave happy and in a great mood with great hair! Super convenient location right off of Shelbyville Road and the cutest salon.
Beautiful salon. Dawn has done my hair for several years and even for my wedding. Can’t go wrong! Blonde expert!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hair coloring | 218 | $101–$214 |
| Hairstyling | 205 | $27–$66 |
| Haircut | 132 | $27–$53 |
| Hair extensions | 48 | $214–$426 |
| Hair highlighting | 42 | $123–$214 |
| Blowouts | 34 | $41–$109 |
| Blowdry | 21 | — |
| Body waxing | 18 | $41–$88 |
