How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREThe Refinery Hair Lounge
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 546 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired The Refinery Hair Lounge for 8 kinds of job.
The Refinery Hair Lounge for curly hair
Clear ✕All 9 Google reviews tagged “Curly hair”
Audrey was great. She listened to what i wanted and did just that. Very pleased.
Audrey is a hair genius! After not having a haircut for over a year I came to her and she made me feel like myself again! I can’t wait come back!
Olivia B did such an amazing job with my curly cut! I feel like I looked everywhere for someone to understand what I wanted- she was detailed in my consultation and made sure I got exactly what i wanted when I walked out the door! Her styling was top notch! She was friendly and easy to talk to! I can see her cutting my hair for years to come!
olivia is my absolute favorite!! i have been looking for a curly stylist for so long and she has been great! she also has blown out my hair and i had no heat damage which is a huge for someone that wears their hair naturally curly like i do!
Audrey is a phenomenal professional! She strives to get to know you so she can give you the style you crave. You might even get a dose of “hair”epy (therapy😂)!! I need a low maintenance cut and color and she does not disappoint. With her amazing talent and skill, Audrey makes intuitive recommendations based on…
Audrey is so sigma i was very nervous to embark on this adventure of finding a new hairstylist 😧🙀 but then i walked into this gorgeous salon with super awesome sauce halloween decorations 🎃👻 Audrey is so EPIC 😎 she was picking up what i was putting down and cut my hair exactly how i wanted it, it looks so…
Gorgeous space, I love how they have honored the historical integrity of the building and its history. Audrey took the time to talk with me and to understand what I was looking for in a fuss free hairstyle. Not to mention she took the time to answer my many questions about various products and their uses. The…
Audrey is absolutely amazing! Not only is she very personable, but she is extremely talented and knowledgeable. She listens and gives you exactly what you ask for. As someone with curly hair, it’s always hard finding someone who understands how to work with my hair texture, however Audrey knew exactly what she was…
Audrey is amazing! She always does what’s best for your hair type is always welcoming and never disappoints! Though I’ve been seeing her years today was the first time for my daughter to get her hair dyed…when I tell you she more than amazing job. I will always trust her to my hair and my daughters. I highly…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hair coloring | 218 | $101–$214 |
| Hairstyling | 205 | $27–$66 |
| Haircut | 132 | $27–$53 |
| Hair extensions | 48 | $214–$426 |
| Hair highlighting | 42 | $123–$214 |
| Blowouts | 34 | $41–$109 |
| Blowdry | 21 | — |
| Body waxing | 18 | $41–$88 |
