How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREThe Refinery Hair Lounge
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 546 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired The Refinery Hair Lounge for 8 kinds of job.
The Refinery Hair Lounge for hair coloring
Clear ✕All 219 Google reviews tagged “Hair coloring” · showing 20
My sister Avery works there, the people there were so kind, going to get my hair dyed again if I could rate the a 10 out of 10 I would!
A huge thank you to the wonderful stylist Stephanie Noland! She is a true professional. My reference for my hair color was my natural shade, and she matched it absolutely perfectly. I also got a haircut and I have to say it was quick and turned out exactly the way I wanted. 🌟🌟🌟🌟🌟
I am seriously obsessed with my Medusa weft extensions. They are so lightweight that I forget I even have them in, which is huge because I have fine hair and was always worried about extensions feeling heavy or damaging. They blend so naturally and give me the fullness I’ve always wanted without putting stress on my…
Audrey does more for my mental health than my therapist. My God! Gifted as the day is long. She did my K tip extensions, color, and keratin. I’m obsessed.
Audrey is an incredibly talented colorist who truly understands how to bring your vision to life while making it work beautifully with your natural coloring. She knew exactly how to achieve the color and tone I wanted and blended everything seamlessly so it looks effortless. Audrey is also amazing at cutting…
Audrey is a hair genius! After not having a haircut for over a year I came to her and she made me feel like myself again! I can’t wait come back!
I had the best salon experience I’ve ever had with Audrey. I walked in with very thick, unruly hair — six inches of pure white regrowth and the rest a mix of old blonde — basically a complete hot mess. Instead of being intimidated, Audrey immediately put me at ease and walked me through a thoughtful plan for both…
Audrey is the best of the best! What an amazing experience. I would recommend anyone to go to her salon!
The Refinery Hair Lounge is absolutely filled with talented stylists. Audrey is co-owner with Dawn and both are hair artists. Audrey has been doing my hair for years and always does a great job. I have stubborn gray and she covers it with EVO brand color. She is fun and beautiful.
“I had been going to the same hairdresser for seven years, so when she moved out of state, I was in full panic mode. I booked an appointment with Audrey, and she instantly put me at ease. I’m so relieved to have found a new hairdresser—Audrey is amazing! Highly recommend!!
Audrey has been my hairstylist for over 10 years, and I can honestly say she is the best! Every time I sit in her chair, I know I’m in expert hands. She listens to what I want, offers great advice, and always delivers results that make me feel happy and beautiful. Her attention to detail and skill with extensions,…
“Haute Coiffure” just begins to describe Audrey’s talent! She is amazing, warm, professional, talented, explains things and listens to what your vision is. Couldn’t leave any more than 5 stars, she deserves 100! If you want to bring your vision to life, feel gorgeous, and get what you pay for; she’s your Professional ☺️
Live the atmosphere, design and energy here. My stylist, Carter, is awesome!
Audrey works magic with her hands and is such an incredible person to be around! I’ve followed her at different locations over the past decade as there’s no one else I trust with my hair. Thank you for everything!!
My first time coming here, Melissa was fantastic! I am extremely please with my new hair color and style. She listens and understands exactly what you are wanting. If you are looking for someone new who cares go see Melissa she is fabulous and you won’t be disappointed! Highly recommended!
Love the new Touch Base & Go service! Quick root touch-up at half the price and time! This root touch-up is perfect for anyone on the go! This service works so well for my schedule between work appointments, the gym, carpool, etc. Thanks for offering this service, Audrey! See ya in 6 weeks 😜
I’m on a journey of changing years of box dye black to blonde hair and I couldn’t be in better hands. Audrey is a literal genius, whipping up my hair formulas like a master scientist. From the initial consultation, she provided honest feedback, realistic expectations and a confidence that let me know I was in great…
The best in Louisville
Audrey amazingly was able to do what I wanted from a photo I found online. She was up for the challenge and had a great positive attitude. She has vast knowledge about color correction and was able to take my hair safely through some processing. On top of that, the salon is beautiful and really cool and interesting.…
Olivia was wonderful and did a fabulous job with my hair. She exceeded my expectations and of course the salon itself is beautiful.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hair coloring | 218 | $101–$214 |
| Hairstyling | 205 | $27–$66 |
| Haircut | 132 | $27–$53 |
| Hair extensions | 48 | $214–$426 |
| Hair highlighting | 42 | $123–$214 |
| Blowouts | 34 | $41–$109 |
| Blowdry | 21 | — |
| Body waxing | 18 | $41–$88 |
