How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREThe Refinery Hair Lounge
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 546 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired The Refinery Hair Lounge for 8 kinds of job.
The Refinery Hair Lounge for hair coloring
Clear ✕All 219 Google reviews tagged “Hair coloring”
My sister Avery works there, the people there were so kind, going to get my hair dyed again if I could rate the a 10 out of 10 I would!
A huge thank you to the wonderful stylist Stephanie Noland! She is a true professional. My reference for my hair color was my natural shade, and she matched it absolutely perfectly. I also got a haircut and I have to say it was quick and turned out exactly the way I wanted. 🌟🌟🌟🌟🌟
I am seriously obsessed with my Medusa weft extensions. They are so lightweight that I forget I even have them in, which is huge because I have fine hair and was always worried about extensions feeling heavy or damaging. They blend so naturally and give me the fullness I’ve always wanted without putting stress on my…
Audrey does more for my mental health than my therapist. My God! Gifted as the day is long. She did my K tip extensions, color, and keratin. I’m obsessed.
Audrey is an incredibly talented colorist who truly understands how to bring your vision to life while making it work beautifully with your natural coloring. She knew exactly how to achieve the color and tone I wanted and blended everything seamlessly so it looks effortless. Audrey is also amazing at cutting…
Audrey is a hair genius! After not having a haircut for over a year I came to her and she made me feel like myself again! I can’t wait come back!
I had the best salon experience I’ve ever had with Audrey. I walked in with very thick, unruly hair — six inches of pure white regrowth and the rest a mix of old blonde — basically a complete hot mess. Instead of being intimidated, Audrey immediately put me at ease and walked me through a thoughtful plan for both…
Audrey is the best of the best! What an amazing experience. I would recommend anyone to go to her salon!
The Refinery Hair Lounge is absolutely filled with talented stylists. Audrey is co-owner with Dawn and both are hair artists. Audrey has been doing my hair for years and always does a great job. I have stubborn gray and she covers it with EVO brand color. She is fun and beautiful.
“I had been going to the same hairdresser for seven years, so when she moved out of state, I was in full panic mode. I booked an appointment with Audrey, and she instantly put me at ease. I’m so relieved to have found a new hairdresser—Audrey is amazing! Highly recommend!!
Audrey has been my hairstylist for over 10 years, and I can honestly say she is the best! Every time I sit in her chair, I know I’m in expert hands. She listens to what I want, offers great advice, and always delivers results that make me feel happy and beautiful. Her attention to detail and skill with extensions,…
“Haute Coiffure” just begins to describe Audrey’s talent! She is amazing, warm, professional, talented, explains things and listens to what your vision is. Couldn’t leave any more than 5 stars, she deserves 100! If you want to bring your vision to life, feel gorgeous, and get what you pay for; she’s your Professional ☺️
Live the atmosphere, design and energy here. My stylist, Carter, is awesome!
Audrey works magic with her hands and is such an incredible person to be around! I’ve followed her at different locations over the past decade as there’s no one else I trust with my hair. Thank you for everything!!
My first time coming here, Melissa was fantastic! I am extremely please with my new hair color and style. She listens and understands exactly what you are wanting. If you are looking for someone new who cares go see Melissa she is fabulous and you won’t be disappointed! Highly recommended!
Love the new Touch Base & Go service! Quick root touch-up at half the price and time! This root touch-up is perfect for anyone on the go! This service works so well for my schedule between work appointments, the gym, carpool, etc. Thanks for offering this service, Audrey! See ya in 6 weeks 😜
I’m on a journey of changing years of box dye black to blonde hair and I couldn’t be in better hands. Audrey is a literal genius, whipping up my hair formulas like a master scientist. From the initial consultation, she provided honest feedback, realistic expectations and a confidence that let me know I was in great…
The best in Louisville
Audrey amazingly was able to do what I wanted from a photo I found online. She was up for the challenge and had a great positive attitude. She has vast knowledge about color correction and was able to take my hair safely through some processing. On top of that, the salon is beautiful and really cool and interesting.…
Olivia was wonderful and did a fabulous job with my hair. She exceeded my expectations and of course the salon itself is beautiful.
I recently visited The Refinery and had an outstanding experience! From the moment I walked in, I felt welcomed and the service was exceptional. My stylist, Annie, was incredibly skilled and attentive, and my hair looks amazing! I showed her a couple pictures of the color I had in mind and she understood my vision…
I was so thankful to find Melissa Scott! After a bad haircut, she helped me get it back to a great cut and color! I always enjoy visiting her and catching up. She is a precious person inside and out!
I wanted to take a moment to share my remarkable experience with your establishment, which began when I won a giveaway you hosted on social media. As the date of my appointment approached, I discovered that my hairstylist from three hours away goes to your salon for her hair services, provided by one of the stylists…
Donna is the best of the best!💅🏼
I've been going to Melissa Scott for awhile now, and there's no way I would even consider going to anyone else...I followed her from Brooks, KY to The Hair Refinery just because of this. She used to be 10 minutes away and now she's about 25 minutes away.. but that doesn't matter at all. I would drive to wherever she…
I have been going to Melissa for over 16 years and let me tell you, she can DO hair!!! Long, short…no problem. Extensions…chef’s kiss. Blonde…don’t get me started. She’s a master! Sitting in Melissa’s chair is like a mini vacation that’s all about me. She is an expert at her craft and a master of conversation.…
Melissa Scott is my stylist! She is incredible! always on the cutting edge of all the innovations of the beauty industry! She is knowledgeable and always offers solutions to issues I am experiencing with my hair. The atmosphere of this salon is an experience in itself! I love this salon and my stylist!
Audrey was fantastic! She was incredibly friendly and efficient. I love my color. She was very knowledgeable and explained everything clearly.
I love the atmosphere of this salon. Melissa Scott is the absolute best. I have been going to her for 20+ years. She takes the time to listen and learn exactly what you want. Her suggestions are extremely helpful. I always enjoy our chats and look forward to the next appointment.
I’ve been seeing Melissa Scott for a couple of years now and I’ve always been happy with her services. She truly is amazing when it comes to hair color and knowing exactly what look I’m going for. Highly recommend her!
I had the best experience with Melissa Scott! She is so kind, attentive, and very knowledgeable. She’s helped me find a love for my curls again and how to keep up with them! I highly recommend her!!
Melissa Scott is amazing— the best stylist I have ever been to!! I have been going to her for 2 years now and always have the best experience & leave with my hair looking phenomenal every time! My daughter got her hair highlighted for the first time & absolutely loved it. We couldn’t imagine having another stylist!!
Melissa has done my hair for 20 years! Anything I’ve come to her with she always exceeds any expectations I have. She is truly a master behind the chair. Over the last two years she has done my hand tied extensions. With her knowledge my hair has grown tremendously & stayed healthy & free of any damage. She is the literal best!!
Olivia B. is so great at what she does. She was able to take my jumbled idea and make it a reality! She's so patient and communicative about what can be done, what would be best for my hair and what to do to maintain it after my appointment. I have a ton of hair and she didn't rush to try and get through it all fast…
Audrey is awesome. She gave me my confidence back. My life back. She's easy to talk to, down to earth and super sweet. Her extension and color work is fantastic! Highly recommend. She made me feel like myself again after recovering from TE.
Melissa is amazing! Color and cut always amazing.
Melissa Scott is hands down the best hairstylist I’ve ever had. I have always been extremely picky about who touches my head, been through many stylist. This woman has it all, cut color, extensions, conversation and comfort. Above all is her ability to make you feel like you are at home. 5 stars all day everyday.
I was referred by a good friend to see Melissa Scott! I'm so glad I trusted her ! She is amazing and truly listens to your concerns and what your hair needs are ! Plus she's always smiling and so positive ☺️ I immediately knew I wouldn't go any else!
Melissa Scott is ah-mazing! She has been through several hair style/color journeys with me and has always given such great advice and input on how to reach my vision without damaging my hair. She is always friendly, always smiling and always learning the latest techniques and styles to pass along to her clients.
Before Melissa my hair was dry dead and lifeless after Melissa’s magic :) my hair is full of body moisturize soft and shiny again:) She is extremely sweet and knowledgeable I am beyond please!!
I have now had three consultations with Melissa Scott!! Believe me when I tell you this salon is amazing!! I have had so much reservation about changing salons and stylist.. Melissa had made sure to put my nerves at ease and has went above and beyond sharing her time and expertise with me… from picking out the…
Melissa Scott is the best! I have going to her for 17 years.
Melissa Scott is much more than a hair stylist! She has taken the time from my first appt years ago to educate and guide me in hair care. The products and advice she gives produces actual visible results! I can’t begin to describe the incredible person she is, and what a joy I find going to the salon routinely, it’s very much a “happy place.”
First, this salon is beautiful! My stylist has her own suite and I love that! I had to find a new stylist after 10 yrs with the same one and this was scary. I was referred to Melissa and I'm so glad I found her! I was happy from the very first visit and I'm so picky! She does a great job on my color! She's…
Melissa Scott has been doing my hair for over a decade now! She also does both my daughter’s hair as well. We followed her from her previous salon to Middletown and during her brief relocation to Arkansas, I contemplated flying out there for an appt too! 😆 Seriously, she’s the best and such a delight. My color is always beautiful ! 🤩
Melissa Scott is amazing! Just started going to her a few months ago, and I’m so pleased! She handles my fine, thin hair beautifully!
I am new with Melissa. I was very nervous to go to someone new, but she quickly eased my fears. Not only did she give me a wonderful haircut, but she quickly became a friend with grace. I am glad for Melissa! The BEST!
Olivia Biddix is so amazing with hair . I had a hard time finding somebody that could do my natural hair ( curly ) and I finally found her. My curls have never looked so good in my life she explained my curl pattern to me which no hairdresser has ever had in the past she is so very sweet I highly recommend her to everybody
Olivia B is the best!
Olivia B is the best :)
My wife and I moved to Louisville recently and have been searching for a good hair stylist. Olivia was awesome. My wife keeps raving about her. She was fast but really welcoming and professional, and it was the best cut and color she has had. She promptly booked another time for our daughter who also got a complete…
I had such a great experience with Olivia B.! I was looking for some subtle dimension on my dark hair as well as gray coverage. She knew exactly what I was going for. You can tell you’re in expert hands. She’s friendly, welcoming, and makes you feel great leaving the salon. She also cut and styled my 8 year olds…
Title: Worth the Trip—Olivia’s the Best! I’ve been trusting Olivia with my hair for years—so much so that I followed her from Indiana to Kentucky! Today, we did a big chop, and as always, she worked her magic. She keeps my red vibrant and juicy, and I always leave feeling like my best self. Beyond being insanely…
I am so thankful to have found Melissa. She is such an incredible hairstylist and does an amazing job. Before her, I don’t think I ever had a hairstylist take the time to get to know me, my hair, the products I use, and give me advice to help me reach my hair goals. You can tell that she cares so much about her…
If you are looking for a modern upscale salon this is it! I can’t recommend Melissa Scott enough, she has been doing my hair since 2008. She is always up to date with the lastest and greatest styles, techniques and products. She does amazing color, cuts, extensions. She is friendly and takes her time to get you…
I started going to the hair refinery back in the Fall. I followed Melissa Scott there. I love everything this place has to offer! The aesthetics is unlike any other hair salon I’ve ever been to before! And Melissa is the Michelangelo of Hair! She can take a Pinterest photo and make it a reality! Highly recommend her for all of your hair needs!!!
Melissa Scott, is truly Amazing!!!! She has been my hairstylist for about 2 years now and not only does she always give me the look I want with low lights and high lights but she truly cares about making my hair look and feel healthier. What I appreciate about Melissa is she takes the time to teach you about…
Melissa in the suite is hands down the best hair stylist I have ever been to. She consistently gets my covering of gray along with highlights the perfect tone each time. As far as my hair extensions- they have not been uncomfortable once after moving them up. I am 56 have fine thinner hair and my hair has been its…
Melissa Scott is the absolute best in Louisville, hands down.
Melissa Scott at The Refinery Hair Lounge is fantastic! She really listens to what you want and delivers great results. My hair looks and feels amazing every time I leave her chair. She’s skilled, professional, and makes the whole experience enjoyable. Highly recommend her to anyone looking for a great stylist!
I followed Melissa from the previous location because her work is perfect! She does whatever you ask and always adds her flare. Always a 10 out of 10
12 years sitting in LiftedLoxx (Donna's) chair and I still cannot tell you what a blessing it is to have such an incredible hairstylist, and I can't express enough how much she always makes me feel beautiful! From the moment I sit in her chair, she takes the time to really listen to what I want and offers thoughtful…
Audrey is the balayage queen! If you want to love your hair every time you look in the mirror, book an appointment with her. Her low-maintenance techniques allow me to come in just once or twice a year, but I still regularly get compliments on my hair color from strangers, even months after appointments. She never fails!
Updated 2025: once again, Donna Carrier is the most amazing of amazing. No stylist has ever made me love my hair, except for Donna. I will never go anywhere else or recommend anyone else. There is only one Donna. I love her! The Refinery staff is always welcoming & kind. Very beautiful & always clean. I love going…
Audrey is a fantastic stylist, as well as an exceptional colorist. She took my vision and made it happen. This salon is bustling with talent, style, and panache. The staff are inviting and professional. The salon is uniquely styled and the product selection is top notch. If you need a professional stylist, look no further.
Annie has done my hair multiple times now and always does a great job! She is willing to work with not only with my schedule, but also my thick hair! Check her out!
Annie is the best!! Thoroughly enjoyed my experience at the refinery and think Annie is amazing at color and the experience was wonderful. I love my hair!!
I love Annie! I have been going to her for quite some time now and I am always happy with my hair - cut, color, and style! She has a natural gift and you can tell she loves what she does. I take my daughter to her as well. No one else can touch our hair!💗💗
ABSOLUTELY LOVE Lilly and Tori! I see Lilly for my hair and Tori for my brows! It is so convenient to have them in the same place. They are both the BEST at what they do! 1000000/10 would recommend
OLIVIA B made my hair goals come to life!! I would recommend her a thousand times over!!
It is hard to find a stylist like Donna. I have been going to her for many years and have never been disappointed. I always feel refreshed and beautiful when she works her magic!
I had an amazing experience at The Refinery Hair Lounge! Melissa Scott gave me the most stunning purple and red color that blends perfectly and looks so vibrant. She also cut my hair beautifully —it’s new, flattering, and exactly what I wanted. The salon was clean and welcoming, and Melissa Scott made sure I felt…
Annie has colored my hair multiple times now and every time has been such an amazing experience!! She’s so talented and executed my vision perfectly every time. Definitely telling everyone I know to go see her!
Annie is AMAZING! She is incredibly talented and I would recommend her if you’re looking for any color or style!!
Annie Bonura did my color and i loved it so much! I usually have trouble finding someone who does my hair the way i love it but Annie did such an amazing job! I loved everything about it and will definitely be going to her again!!
jessie did absolutely amazing on my hair. i showed her inspiration pictures and she delivered exactly what i wanted. she was friendly and talked me through exactly what she was going to do. couldn’t recommend her enough!!
Jessie was amazing as always! She did a fantastic job and I love the color and cut!
I’ve had a hard time trying to find a good hair salon where you can build trust and have a good hairstylist, until I found out about this hair salon! Great people and products. I would definitely recommend Jessie Long as your hairstylist she’s the best and is willing to work things out and take on challenges, she is…
The Refinery Hair Lounge is amazing! The atmosphere is beautiful, and Annie is incredible. She’s a true expert with color—knowledgeable, creative, and always delivers fantastic results.
Donna Carrier is the best! My coloring and extensions are always beautiful!!! She makes me feel young again!!!
Dawn Abell has been my stylist for over 10 years. I could not be happier. The salon is beautiful comfortable and all of the stylists are extremely friendly.
Annie is the best!!! Always does amazing!!!! I recommend her to everyone I know 😆
I’ve been going to Dawn for a few years and she is AMAZING. She listens to everything you ask, gives great recommendations, always gets me out in a great amount of time, and does the most perfect blonde. Recently, I got K Tip extensions with her and they changed my life! Love this place!!
Got my hair colored blonde by Olivia B! And she was amazing! Very personable and friendly felt like I knew her for years!
The best atmosphere and stylists EVER (especially Donna but I might be a little biased)
Donna has been my only stylist for nearly 10 years and she is a master at her craft. I wouldn’t trust anyone else to do the beautiful magic she does!
Annie Bonura does my hair around every two months. Not only is she so easy to talk to, but she also does a phenomenal job on my hair each time I come in. Her price range is also perfect for me and her schedule works so well with mine.
Olivia B. is my favorite!! Highly recommended!!
I’ve been going to Jessie for years now! She never disappoints and gets as excited about your hair as you do. 🥹 She’s a lifelong hair stylist.
Donna Carter has my go-to stylist for years!! Her move to the Refinery Hair Lounge has only made my experience with her 10x better. The atmosphere is positive and uplifting along with the cute interior :) I would recommend my girl Donna to anyone and also love the Refinery.
I get my haircuts, hair color, and hair styled by Jessie. She always does an amazing job with having a great, happy attitude. Never had a better hair stylist. I’m always in love with my hair leaving the salon, totally would recommend seeing her for your hair needs!!!
Donna is truly the best! She takes your ideas and adds her own personal touch with the utmost professionalism!
Olivia B. is my go-to hairstylist! She does an incredible job with my super long hair, always delivering color and cuts that leaves my hair looking flawless and healthy!
The best hairstylist!!! I always look forward to my appointments with Olivia B. She makes you feel so welcomed every time, it’s like you’re catching up with your best friend while getting your hair done. She does such an amazing job, I have been going with her for a while and I always go back !!!
You wanna talk about amazing?! Olivia B got me ALL the way together for the holidays, from jet black virgin curly hair to this beautiful highlight/lowlight blowout! I’m absolutely in love and am a client for life!
Donna never misses! She’s a blonding specialist who has done my hair for years. Donna is so good with listening to what you want and explaining her process. She always maintains the integrity of my hair. Overall she is such a talented stylist. During your appointment you will laugh and feel pampered! She has a…
Donna Carrier is my favorite hairdresser! My hair ALWAYS looks AWESOME!
Donna is absolutely AMAZING and kills it everytime. She knows exactly what I want, even when I don’t know. My hair has never felt more healthy and beautiful. She is the best and I cannot recommend her enough!
Absolutely great experience with Olivia B! She is fabulous and so personable and sweet. I highly recommend her!
1/22/25- RHL has the coolest vibe of any salon I’ve ever been in. Everyone is always friendly and smiling! Donna C. Is the best! If I lived closer I would book a hair wash and style every other week just for the relaxing head massage/scratch she gives… soooo damn good! She is a color goddess! This salon is gorgeous…
The refinery has a beautiful, relaxing environment and everyone is so friendly. I can’t say enough great things about Donna! She has the best personality and is always welcoming. She has always taken the time to listen to what I want and makes it happen. My husband always laughs about the many compliments I get…
Donna Carter has been doing my hair for the past 13 years. She does amazing work and always has her clients best interests at hand.
I have been seeing Donna for years! She is AMAZING with color and gives the best blow out. I always leave her chair happier and more confident then when I sat down. I love that she is now at Refinery, it’s such a gorgeous salon and all the other staff members I’ve met have been super kind. Highly recommend this…
The Refinery is a great salon. I’ve had a wonderful experience every time I’ve been. Donna is absolutely amazing. I’d follow her anywhere, but this place is truly calm and a relaxing experience. I love It.
I have been a customer of Donna's (Carrier) for 10 years & I have yet to be disappointed. Her time & attention to every single detail is like no other. It is a privilege to be able to sit in her chair each month.
There aren’t words to describe how much I love Donna! She is consistent, reliable, and ridiculously talented! I have never left disappointed and through many hair transitions, she’s nailed every single one! Donna has been doing my hair for years and I have followed her to multiple salons.. but I hope she stays at Refinery forever! Best vibe ever!
I have never ever felt more welcome and beautiful than when I am at The Refinery. My hairdresser is Melissa Scott and she is such a devout woman in her field. The times I have been to get my hair done I’ve felt paid attention to, cared for, and seen. Melissa even once stayed longer than my hair appointment was…
Incredible salon and atmosphere. You'll feel at home at the Refinery. I'm partial to her, but Melissa Scott is the best. She's been cutting my hair for 27 years and I keep going back ;) I have seen nothing but happy clients come out of her chair. You won't be disappointed!
I just recently moved to Louisville from Wisconsin and was extremely nervous to change stylists. I had been going to my old stylist for over 3 years, and we did blonde highlights throughout that time. I went to Annie at Refinery and she was exactly what I was looking for!! She keeps my blonde refreshed every few…
LOVED my haircut by Annie!! She’s extremely talented and knowledgable about her services! Will be going to her from now on🤩
I love the Refinery salon and especially Annie B.!! She does an amazing job on all things hair! She is truly an artist when it comes to beauty, has an eye for detail, & she is so easy to talk with. You will not be disappointed when booking with her! ❤️
My experience with Melissa S, is always amazing! She takes the time to ask what I am thinking, wanting, and keeps notes from one appointment to the next that helps us keep track of services, colors she has used etc. She has a beautiful suite that helps you feel that you are so special.
Audrey is a phenomenal professional! She strives to get to know you so she can give you the style you crave. You might even get a dose of “hair”epy (therapy😂)!! I need a low maintenance cut and color and she does not disappoint. With her amazing talent and skill, Audrey makes intuitive recommendations based on…
Melissa is a top tier hairstylist! Her history of furthering her education & with her experiences abroad, make her the most seasoned & versatile stylist! I am constantly referring family and friends to her and the reaction is always the same, they love her & their hair & end up becoming loyal clients!
I always have crazy ideas and Audrey always supports them! She tells me if something isn’t doable or what may be a better option for a better outcome. She’s the absolute best 🫶🏼
I had a terrible experience at another salon with hair extensions and was truly scared to try it again. But when I saw what Melissa was doing in NYC and how her knowledge of extensions outweighed my expectations I was in!! I have Late Stage Lyme Disease and lose a lot of hair so this was very emotional for me.…
I’ve been to refinery two times and both times I’ve seen Annie. She takes her time to make sure you leave her chair with a smile on your face. I loved the way my hair felt and the way it made me feel. Annie truly knows what she’s doing, not only that she’s also the sweetest person and very easy to talk to 🤍🤍
Beautiful salon with lots of space and seats. Olivia Biddix did an amazing job on my hair and was friendly! Will definitely go back to Olivia.
I have seen Audrey for over 15 years now and every time my hair is amazing. Whether it’s a simple cut, new bangs, beautiful color she has got you covered!
I highly DO NOT recommend this hair salon. My hair dresser left toner on my hair in the back. Which she had to see because she blow dried my hair. She never asked how I wanted my hair styled. The price I paid was not what I was quoted beforehand. When I got in my car, I itched the back of my head where I found toner…
Audrey is amazing. So down to earth and accommodating. Experienced/knowledgable, really listens to what you want.
Love the vibe, the stylists are all super fun and knowledgeable and cater to all types of styles and trends. The best!
I recently had my hair colored a vibrant copper by Audrey, and I am absolutely in love with it. It has been a few weeks and the color has not faded and is just as vibrant as when she did it. She prepared a bottle of FabPro for me to use to help maintain the color and for the first time my copper is not fading.…
Audrey is amazing! She always does what’s best for your hair type is always welcoming and never disappoints! Though I’ve been seeing her years today was the first time for my daughter to get her hair dyed…when I tell you she more than amazing job. I will always trust her to my hair and my daughters. I highly…
Donna (@LiftedLoxx) is amazing! I adore her and her work. She is a color and extension goddess! And the salon itself is probably the most gorgeous salon I have seen in my life! I just want to sit in there and chill even if I’m not getting my hair done.
Audrey does an amazing job everytime! For someone like me who doesn't know hair jargon or how to ask for what I want in hair lingo she helps to bridge the gap. She gets to know her clients concerning their lifestyle and gives you a style that will allow you to reach your goals and match that lifestyle. For example I…
I haven’t trusted anyone else to do my hair in almost a decade! Audrey is the best and I always leave feeling great! I’ve done just cuts and went from brunette to blonde in the past with her. She is amazing at everything!
LOVE, LOVE, I absolutely LOVE The Refinery!!!! The stylist are very welcoming, friendly, and very knowledgable. I came to this salon with hair that was nearly beyond repair. Audrey at the Refinery, literally gave me my confidence back. I highly recommend her and anyone at the refinery. I refuse to step foot in…
Love the atmosphere, this place is so awesome! Hairapy by Lilly did an amazing job, I will be back in 4 to 6 weeks!
Audrey was great! I was confident in her skills after she cut my daughter's hair. It is the cutest hair style she has ever had and she gets so many compliments. I am equally as happy with my color and style. Highly recommend.
I found the Refinery when I was in need of a color correction. Annie did an amazing job and it looks much better! My hair is not the easiest to work with and I was impressed with their entire process and atmosphere. I highly recommend Annie and the salon. I will be back ! Thank you
Donna is amazing I drive 2hrs to see her and she does an amazing job everytime. She knows exactly how it needs to be for me!
Emily has been my hairdresser for some time now. I love this salon. The atmosphere is relaxing and everyone is very friendly. I feel relaxed and enjoy some time to be pampered. Emily is always on time for my appointment . She is always ready for me when I arrive. She is always happy to see me and is eager to help…
Such a fabulous salon !! Love the vibe and the people, everything is so neat and put together u can tell they care about the salon! Meghan is the best! She always has me feeling happier and more confident than when I got there!
Gabby always does such a great job with my whole family's hair!
The literal BEST salon around. So welcoming and staffed by some of the best stylist in the industry. Annie and Audrey are masters of their craft. Loving my new ktip extensions 💜
Gabby has been cutting my hair for about 8 years now and never disappoints!!! Go see her at the refinery! Great place, great vibes!
Dawn is amazing! From cutting, styling and coloring hair, my daughters and I are always extremely happy with our hair experience ! The Refinery is absolutely beautiful inside too!
Beautiful salon and love my stylist Brandi! I highly recommend the Refinery Hair Lounge!
I have been seeing Audrey for awhile now and recently started brining my daughter. She literally glows when she walks out of the salon. She specifically asks to see Audrey and was insistent on waiting to get her hair cut until she was back from maternity leave. Anytime I go without her she instructs me to tell her…
I cannot say enough about how much I love this salon. First off, it’s such a beautiful, industrial, yet cozy feel and in a great location. All the ladies I came in contact with were so kind and helpful. Audrey has completely transformed my hair many times over. She offers a consultation before you commit so you know…
I cannot say enough about how much I love this salon. First off, it’s such a beautiful, industrial, yet cozy feel and in a great location. All the ladies I came in contact with were so kind and helpful. Audrey has completely transformed my hair many times over. She offers a consultation before you commit so you know…
My teenage daughters and myself go to Megan Gregory! I recently allowed my daughters to get highlights, I am beyond impressed with the results. From the moment I walked in, we are always greeted with a warm smile and made to feel comfortable. Megan takes the time to listen to my concerns and preferences, and offered…
This is the third time I get my hair done by Audrey and I leave happy every single time. I drove 7 hours just to see her because I know I’ll be happy with the results. I show her what I want and I end up happier than I expected. Audrey is also the sweetest and she makes the time there enjoyable.
I cannot recommend The Refinery enough! Such a warm and comfortable environment, and everyone is so knowledgeable. I see Audrey who consistently takes the time to talk through options for the day with me. Having a cut which seems to know what to do on its own with minimal effort on my part is priceless! There is a…
Always LOVE going to see Audrey and get my hair done by her! She brought a new hairstyle I've never had before to life! Such a great environment from everyone as well from the moment you walk in the door! Always recommend the RHL!
The BEST hair salon!! It’s absolutely cute in there, clean and organized. All the staff are extremely sweet and welcoming. I ALWAYS go to Leanna for vivids. She has helped my hair grow, get healthier and has showed me a healthy way to enjoy fun colors.
I cannot say enough great things about this salon! Audrey is the first hair stylist who has genuinely cared about my hair and exceeded my expectations with her amazing work! The salon is charming and cozy and all the stylists are so sweet! I highly recommend!
Had a great experience here with Emily! She’s dyed my hair a couple times and has done such a great job each time. Love seeing her and look forward to my next appt!
I came in for a color correction and haircut. First of all no one in the salon wore a mask, except for myself. When I got back to the chair, I wasn't even given a cape until partway through the application of my color. Despite this, the color correction came out great! I'm very happy with it. And Initially, I was…
I have literally driven back home (2.5 hours each way) for 3 years and 6 days to get my hair done because I am quite picky about my hair. I made one attempt to move my hair appointments to Louisville and my OG stylist almost divorced me (my girl has been with me through chemo hair loss, after treatment regrowth, me…
Super cute and relaxing atmosphere. I love their hair products which tend to last a long time and are reasonably priced. Leanna has brought my damaged hair back to life , I love this salon and I think you would too!
Loved the experience and the vibe of the place. The girl who did my hair killed it and I absolutely loved it but it’s been hard for me to get someone to reply to get another appt but I know they are super busy
I'm simply amazed by the professionalism and passion by the stylists in this salon. You will feel at home as soon as you walk in the doors. And the atmosphere in that beautiful space is so refreshing. You will love your experience there!#
I am OBSESSED! Emily was amazing. She took her time and educated me during the entire process. I will definitely be coming back soon. Never had my hair look this good!
I had such an amazing experience at The Refinery! Audrey did such an amazing job with my hair, it looks and feels amazing! I came in for a color consult a few weeks ago and she was so knowledgeable and helpful. She made me feel so comfortable and listened to, and the end result is so beautiful. Also the salon is…
I loved the natural lighting and the mood as soon as I walked in. Everything and everyone here was so relaxed. The waiting area was super comfy and spacious and I was greeted right away. (There was also ample parking, even for my large family truckster! This was a problem at other salons I’ve visited with shared…
Leanna is hands down the best at what she does! She has been doing my hair for over 10 years now and I won’t go to anybody else. I always leave feeling beautiful and happy! She slays all things hair!
Jordan is an amazing stylist! I recently moved to the Louisville area from Southern California and was able to get on her books with only about a 2 week wait. She is super efficient and respectful of her client's time. Jordan's station and the entire salon were spotless and all the stylists in the salon observed and…
Leanna does a great job guiding me with my color choices and listening to my needs with a cut. I unapologetically like a super short, stylish cut, that is hassle free! She makes sure I have great style without having to spend time styling my hair; perfect for my lifestyle needs!
I first want to shout out my stylist, Leanna. I have been going to Leanna for the last 5 years and she is totally bomb at what she does. The passion she puts in definitely shines through the work she does. Refinery hair lounge hands down has the best ambiance with a warm and welcoming atmosphere. I would recommend…
Beautiful salon, convenient location, friendly staff. My stylist, Emily, is very professional, friendly and attentive .love my color and cut. Love this place and her. Highly recommend
Followed my hairstylist Leanna White here and I’m extremely happy with the move! The atmosphere is relaxing and professional. This place is killing the hair game :)
The refinery hair lounge is beautiful and makes you feel right at home. My artist was Audrey Nagel and she was amazing. I’ve been coming to her for 7 years and she never fails to amaze me. I highly recommend refinery and will never go anywhere else.
Emily is a miracle worker. If there was a picture that represented Corona hair it would have been mine! I was embarrassed to walk in with my hair. Not only does it look amazing, my hair feels amazing! Thank you Emily!
Honestly, I have been bouncing hair stylists for a couple years and didn’t have super high standards going into this. I’ve had good and bad hair experiences the past couple years. I am so so SO happy and blessed to have crossed paths with Leanna. She did such an amazing job and I cannot wait to sit in her chair…
It’s a New place a New year and we need a New Look go there you will not be disappointed. Lively lovely place !!!! Ask for LEANNA the hair artist!!!!
I have been on the hunt for a new stylist for over a year and have had no such luck finding anyone to do what I was wanting. That was, until I met Audrey! The Refinery is this rustic, beautiful, unique hair lounge located in Middletown. You walk in to cozy, boho vibes and walk out with an exceptional experience and…
This place is AMAZING! Audrey is my stylist and i always leave happy! She has transformed my hair!
I got my hair done right before Christmas and I was literally so amazed by how good it turned out!!! Jordan did such a beautiful job I started getting compliments before I even walked out the salon doors💕
Jordan is the best! The vibe of this salon is casual & industrial chic yet posh. If you need color done at an Uber professional level - along with precision cut and perfect styling - Jordan is the girl for the job. My niece and I were treated like queens and can’t wait to chill at The Refinery with Jordan again!
Jordan is the best! Not only is her work great, her personality is ever better! She’s so friendly and makes you feel so comfortable when it comes to trusting her with your hair! She’s the sweetest! I followed her from a past salon and I don’t see myself going to anyone else!
I went to JORDAN for my hair extensions! This girl WOW’d me. My hair turned out better than I could have ever imagined. She is so friendly and her mannerism is exceptional. You feel as if you have known her for years. There’s no awkwardness or silence gaps even when you are in her chair for hours at a time. She…
Jordan is the absolute best! She is a hair magician. A true miracle worker. She is professional, knowledgeable, patient, honest and kind. She has taken my natural dark brown hair to almost platinum blonde without damage. I am new to the world of extensions and she has walked me through the whole process and my hair…
Go see Jordan!! If you are looking for a hair stylist that knows what they are doing, Jordan is your girl. She really is a miracle worker with color and knows exactly what to do and how to make your hair dreams come true.
Master Stylist, Jordan Atherton, is wonderful. Professional, talented, and experienced. Great hair experience. Great shop.
Such a awesome salon! Very professional, does wonders for my hair! Highly recommend!! See Emily Grammer Stylist
Love the Refinery Hair Lounge and love the vibe/aesthetic! Audrey is my hair stylist now for life and what she does with color is unmatchable. She is such a pro and so good at what she does. My color is always on point and my hair is so much healthier since I started coming to see Audrey! So worth it for me to…
The best hair salon in Louisville and the surrounding area, no doubt about it! These miracle workers have perfected their craft and deliver amazing results every single visit! I would trust my locks in the hands of any the amazing artists at The Refinery Hair Lounge. Not only are they all amazingly talented, they…
The Refinery is not only a beautiful salon but my girl Audrey is truly gifted. She has been keeping my hair looking fabulous for years. I recommend her to all my friends. Cut, color, hair extensions...you name it, she can do it and she does it all well!
Absolutely love all of the women that work here! Audrey is my go to! Any Pinterest color service you want she can handle it. I’ve also had extensions done by her and they were gorgeous! I would trust any of the girls here Dawn and Brandi are also extremely talented. Any of these amazingly talented women can make all of your hair dreams come true.
Absolutely loved my experience at this salon! The atmosphere is fantastic. I had a picture in mind of what I wanted for my hair and Audrey knocked it out of the park! I also decided to go with their line of hair products that they use in the salon and am loving those as well!! Will for sure be back and is now my go to salon!
An amazing salon all around! The space is beautiful and feels like you’re right at home. The stylists are very friendly and turn your visit into an experience from start to finish. I always leave feeling refreshed and fully prepared on how to take care of my hair. If you’re not sure what you’re looking for you can…
Love this salon! These ladies have done an amazing job putting together a BEAUTIFUL, professional, inviting, salon where I have always been happy with my services. Great job ladies!
These girls are fantastic, sweet and passionate about what they do. Great talents. You won't be disappointed.
Beautiful salon ran by beautiful souls! Talented and professional a wonderful addition to Middletown!
Love love love it here! Audrey is the best. I always leave happy and in a great mood with great hair! Super convenient location right off of Shelbyville Road and the cutest salon.
Amazing customer service, great products, beautiful building! I couldn’t ask for a better salon!!
Refinery Hair Lounge is the dopest dope I’ve ever smoked. Everyone is always very friendly and funny. Audrey is up to date on the latest hair coloring techniques and styles. I’ve never been able to find my hair person until now. Plus, they always have something for you to drink! You won’t regret going there to get your hair done.
Beautiful salon. Dawn has done my hair for several years and even for my wedding. Can’t go wrong! Blonde expert!
Beautiful location and even better service. I’ve been going to Dawn for over 9 years and have had Audrey do my hair as well while Dawn was out on maturity leave. These ladies have a warm atmosphere and always leaving there looking great. They have seen it all and can fix anything! Dawn had been able to make my hair…
I absolutely love Dawn Abell, one of the owners and stylists. I have been going to Dawn for about 7 or 8 years. She is absolutely amazing! She is kind, personable, and professional. The Refinery is a very comfortable environment! I would recommend this hair salon to anyone, you will not be disappointed!
Three woman owned business! These ladies rock out in style. Each bringing something to the table. Such a beautiful thing to witness. I guarantee your first time here you’ll feel at home.
Dawn gave me Becky!!! I love these girls, amazing experience with everything they do!
Dawn is fabulous! I am completely obsessed with my hand tied extensions! Finally have the hair of my dreams 😍
I got my hair done at The Refinery Hair Lounge by Dawn and I’m obsessed with it! She was on time, professional, fun and used amazing products! I love the atmosphere and will be recommending the refinery to everyone!
I’ve been lucky enough to find the perfect salon and women that fit each of my specific hair needs early on. Audrey (ODDBARBIE) has been getting my hair longer, healthier and more vibrant year after year. I get compliments on my hair multiple times a day (even working in a healthcare setting!) The Refinery Hair…
Audrey has been doing my hair for years and ALWAYS delivers exactly what I want while maintaining the integrity and health of my hair. I have never left her chair disappointed. Would highly recommend Audrey and this beautiful salon!
Audrey is the best! She’s been doing my hair now for a couple years and every time I’m always blown away with what she does. Not only is she one of the best stylists in Louisville but she’s extremely caring and genuine and she makes every time I get my hair done a dream. The salon is also so beautiful! I love the aesthetic.
Wonderful staff, beautiful building, amazing customer service and amazing products! Couldn’t ask for a better salon :)
Love this salon! They are the absolute best. Very friendly and knowledgeable.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hair coloring | 218 | $101–$214 |
| Hairstyling | 205 | $27–$66 |
| Haircut | 132 | $27–$53 |
| Hair extensions | 48 | $214–$426 |
| Hair highlighting | 42 | $123–$214 |
| Blowouts | 34 | $41–$109 |
| Blowdry | 21 | — |
| Body waxing | 18 | $41–$88 |
