How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%93+6.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREThe Rug Specialists
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 4.9★ from 513 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired The Rug Specialists for 6 kinds of job.
The Rug Specialists for upholstery cleaning
Clear ✕All 17 Google reviews tagged “Upholstery cleaning”
Hi James, we wanted to let you know that Josh (not sure of his name) did an amazing job cleaning our master bedroom carpet and both of our couches. They look great. He was so friend and knowledgeable. We look very forward to having you do this work next year. Thank you for your great service. Gary & Judi
Excellent results and great customer service. Highly recommended.
Mark was so nice! He introduced himself, got right to work, kept the areas clean and asked to have the areas check before calling it a day! Reworked any areas I was unsure of without question! The customer really comes first! Thanks so much Mark!!
Josh did a fantastic job! Super thorough! Very, very polite. Incredibly hard worker!
Technician Jushua was very professional and courteous. He did a great job
Josh, with The Rug Specialists, cleaned four rooms of carpeting and hallways as well as our living room furniture about two weeks ago. He is a perfectionist and spent over 4 hours doing an excellent job. Afterwards, our carpets looked almost new again and our furniture looked fresh! Just before moving into our house…
I had two Turkish rugs that needed to be cleaned as well as a couch and carpet that needed to be steam cleaned. My Turkush rugs look beautiful now and Josh did an amazing steam cleaning job.
Every time I need my rug or a couch cleaned I call Rug Specialists. James and his staff are not only nice but they do a really good job. He has gone above and beyond for us!
Very polite and they do a very good job!
Randy was friendly and very detail orientated, each area was cleaned and looks like new! Highly recommend The Rug Specialists!!!
These guys are the bees knees, super responsive, professional and courteous. I was trying to balance quality service and affordability with who completed this project; James, Randy and team exceeded my expectations. Pick these guys, you will not regret it. They cleaned my area rug and steamed cleaned my large goose down sectional.
James had knowledgeable and efficient people working for him.
They came and cleaned my carpets and upholstered furniture. They are very professional and service oriented. I felt I could trust the employees. The Oriental rugs were picked up but I have not heard from them and it has almost been a month. They did such a good job cleaning the furniture. The carpets had some well…
Jacob was on time very professional. Didn’t leave until I was happy with rugs placement. My cream color couch looks brand new.
The person who cleaned, Randel, was very thorough and sweet and kind. He even removed a stain that did not move the last time they cleaned. One stain was unremovable but it was an old stain. I was really please.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 139 | $164–$398 |
| General carpet cleaning | 124 | $196–$409 |
| Pet stain & odor removal | 40 | — |
| Upholstery cleaning | 17 | $196–$415 |
| Carpet steam cleaning | 8 | $170–$347 |
| Deep clean | 2 | — |
