The Stand - American Classics Redefined logo

The Stand - American Classics Redefined

Caterer · Whittier, CA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%73+46.4Reliability 28%82+23.2Replies to reviews 8%77+6.3Momentum penalty93−0.7Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 15 catering staffPosition by Experts Score among all companies we track in this category. · better than 43%
4.7 ★★★★★ 581 Google reviews · 24 photos
83%five-star reviews
4.70★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
54%reviews answered by the owner
Oct 2026latest review

The Stand - American Classics Redefined at a glance

Google reviewers rate The Stand 4.7 out of 5 based on 581 reviews, with the owner responding to 54 percent of them. Customers frequently praise the quality of burgers, salads, and drinks, noting that the food is fresh and well-priced. The establishment is described as family-friendly and pet-friendly, with staff often highlighted for their friendliness and efficient service. However, some patrons criticize the limited kids menu options and note that service can be inconsistent during busy periods, while others mention the restroom cleanliness.

  • Google rating: 4.7 out of 5 from 581 reviews (83% five-star).
  • Reviews on this page: 581 Google reviews (346 with written comments, 69 with photos).
  • Owner responses: the business replied to 54% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Catering Staff serving Whittier, California.

Data from Google, last updated October 28, 2026.

Score profile vs other catering staff

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.

Satisfaction73Reliability82Craft & service–Value–Momentum93Replies to reviews77Satisfaction: 73 (median 85)Reliability: 82 (median 87)Momentum: 93 (median 100)Replies to reviews: 77 (median 25)
This companyCatering Staff median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Stand - American Classics Redefined: 73/100 on this factor. Category median: 85.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Stand - American Classics Redefined: 82/100 on this factor. Category median: 87.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 63.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Stand - American Classics Redefined: 93/100 on this factor. Category median: 100.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Stand - American Classics Redefined: 77/100 on this factor. Category median: 25.B
77

Bar = this company · dark tick = category median.

Star ratings

581 Google reviews we collected

  • 5 stars48083%
  • 4 stars7212%
  • 3 stars142%
  • 2 stars61%
  • 1 star92%

Praise vs complaints

Phrases our text analysis found in 346 written reviews

  • Praise18991%
  • Complaints199%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9546%
  • Speed & response3617%
  • Quality & results2813%
  • Would recommend2110%
  • Price & value178%
  • Communication63%
  • Honesty & trust52%

What customers talk about

We read 346 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “My favorite watering hole with friendly staff and a great house IPA.”
    “Here is a pic with the rude bartender with curly hair.”
  • “The service is fast, and the food is good to my taste because I love salads.”
    “Food was great, only 1 bartender so a little slow today with the service.”
  • “The stand is always an excellent experience for my family.”
    “…lly with food , people yr in this place an say nothing g that's,EVEN WORST !…”
  • “Definitely recommend the jalapeno burger or the stand burger with the egg and bacon on it!”
    “I highly recommend the salad and will not stop ordering it… just check to see if there’s kale.”
  • “Food may seems pricey to some but it's definitely worth it from the burgers to the wraps to the salads A+”
    “The food was overpriced.”
  • “Sarah was so helpful explaining the menu, being I'm a newbie here😁”
    “The hospitality and customer service were extremely poor—we felt ignored and treated as though we didn’t matter.”
  • “They are genuine in customer service and continuously provide good tasting food.”

People customers mention

  • French 9 reviews
  • Burger 7 reviews
  • Grub 5 reviews
  • Paloma 4 reviews
  • Salad 4 reviews
  • Maria 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Brooke3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The stand is always an excellent experience for my family. They are genuine in customer service and continuously provide good tasting food. Its also very family friend we love bringing our kids to the Whittier location!

MoniqueLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Always such a pleasant experience. Food and drinks here are the best! Highly recommend and pet friendly.

N2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★

The food is usually great but I ordered for my kids for the first time and never will again the kids meal was only two tiny chicken tenders that were the size of nuggets

JesseLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★

Some additional problems that have to be addressed . The lack of controll of teams commig here with kids running around during fundraisers asking for money is terrible and not allowed under their own in house rules . No, management at The Stand does not allow unauthorized solicitation anywhere on their premises,…

Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Delicious food and delicious drinks! A fun atmosphere. Love the Ahi tuna and Chimichurri salads. Great price!

liza.inthewildLocal Guide · 451 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

We got a burger and a salad to share between the two of us. You can ask the staff to divide the food portion in halves. Burger was disappointing - a bit dry, small, and lack any taste. Salad was probably the wiser choice - fresh and good portion.

Photos

Customer reviews

4.7 ★★★★★ 581 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Robert CastroLocal Guide · 113 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place for good food and cold beers! Nice kids menu too!

  • Order type: Dine in
Response from the owner · a week ago

Thanks for stopping by, Robert. We're glad you enjoyed the food and cold beers, and that our kids menu was a hit too. We hope to welcome you back soon.

Brooke Cameron3 reviewsTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The stand is always an excellent experience for my family. They are genuine in customer service and continuously provide good tasting food. Its also very family friend we love bringing our kids to the Whittier location!

Response from the owner · a week ago

Hi Brooke, thank you for sharing such kind words. We’re delighted that your family enjoys our genuine service, good tasting food, and family friendly atmosphere at our Whittier location. We hope to welcome you and your kids back soon.

Monique VelasquezLocal Guide · 18 reviewsTotal number of Google reviews Monique has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always such a pleasant experience. Food and drinks here are the best! Highly recommend and pet friendly.

  • Order type: Dine in
  • Meal type: Dinner
  • Price per person: $10–20
  • Special events: Not sure
Response from the owner · 2 weeks ago

Hi Monique, we’re so glad you consistently enjoy the food and drinks, and that our pet friendly atmosphere makes each visit even better. Thanks for recommending The Stand, we hope to welcome you back soon.

N T2 reviewsTotal number of Google reviews N has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The food is usually great but I ordered for my kids for the first time and never will again the kids meal was only two tiny chicken tenders that were the size of nuggets

  • Order type: Take out
  • Price per person: $20–30
Oscar GallegosLocal Guide · 280 reviewsTotal number of Google reviews Oscar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Its in and out with a full bar

  • Price per person: $30–40
Response from the owner · 3 weeks ago

Hi Oscar, thanks for stopping by. We're glad you enjoyed the convenience of a quick visit and our full bar. We hope to welcome you back soon.

Freyja Lopez2 reviewsTotal number of Google reviews Freyja has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Me and my family eat here often. Always a good time with great food.

  • Order type: Take out
  • Meal type: Lunch
  • Price per person: $10–20
  • Noise level: Moderate noise
Response from the owner · 3 weeks ago

Freyja, we’re so glad you and your family keep enjoying the food and your time with us. We truly appreciate your continued visits and hope to see you again soon.

Johnny MorenoLocal Guide · 9 reviewsTotal number of Google reviews Johnny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great food and drinks even better

  • Meal type: Dinner
  • Price per person: $70–80
  • Noise level: Loud, but you can still talk
  • Group size: Suitable for all group sizes
Response from the owner · a month ago

Hi Johnny, thanks for the kind words. We're glad you enjoyed the food and drinks, and we hope to welcome you back soon.

Jesse MirelesLocal Guide · 24 reviewsTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Some additional problems that have to be addressed . The lack of controll of teams commig here with kids running around during fundraisers asking for money is terrible and not allowed under their own in house rules . No, management at The Stand does not allow unauthorized solicitation anywhere on their premises, including the bar areas. Like virtually all private dining and bar establishments, they maintain a strict policy to ensure a comfortable and disruptive-free dining experien

  • Order type: Dine in
  • Meal type: Dinner
  • Price per person: $80–90
  • Recommended dishes: Stand Burger, Short Rib Grilled Cheese Sandwich
  • Noise level: Moderate noise
  • Wait time: No wait
Response from the owner · 10 months ago

Hi Jesse, thank you for your wonderful feedback about the concept, food, drinks, and menu at The Stand! We're thrilled to hear you enjoyed your experience, and we look forward to welcoming you back for more great times.

Robert Mabe1 reviewTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Staff and food are always excellent.

  • Order type: Dine in
  • Price per person: $10–20
  • Recommended dishes: Stand Burger, Onion Rings, Chinese Chicken Chop Salad, French Fries, The Cobb Chop Salad
  • Seating type: Indoor dining area
  • Recommendation for vegetarians: Highly recommend
  • Parking space: Plenty of parking
  • Parking options: Free parking lot
Response from the owner · a month ago

Thanks for sharing, Robert. We're glad our staff and food continue to make your visits such a great experience. We hope to welcome you back soon.

Edward Avila2 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Food is always delicious and well priced!

  • Order type: Take out
  • Price per person: $50–60
  • Recommended dishes: Stand Burger, Signature Burger with Fresh Greens, Hamburger, Onion Rings, Chili Cheese Fries, Short Rib Grilled Cheese Sandwich
Response from the owner · a month ago

Edward, we're so glad you continue to enjoy our delicious food at a great value. Thanks for stopping by and sharing your kind words, we hope to see you again soon.

The Stand - American Classics Redefined on Google Maps →

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