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The Tankersley Clinic

Medical clinic · Memphis, TN · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%42+26.7Reliability 28%18+5.1Replies to reviews 8%89+7.3Experts Score= 39Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE
DGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 33 allergy testing clinicsPosition by Experts Score among all companies we track in this category. · better than 0%
4.5 ★★★★★ 78 Google reviews · 4 photos
86%five-star reviews
4.50★last 12 monthsAverage stars on reviews from the last 12 months only.
17.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
Aug 2026latest review

The Tankersley Clinic at a glance

Google reviewers rate The Tankersley Clinic 4.5 out of 5 stars based on 78 reviews, with the owner responding to 97% of them. Positive feedback highlights thorough communication, punctual scheduling, and effective treatment for asthma, allergies, and immunotherapy, noting that staff are professional and helpful. Criticisms from lower-rated reviews focus on long wait times, perceived dismissiveness regarding patient concerns, and aggressive billing inquiries, with one reviewer alleging the clinic threatened legal action over a negative review.

  • Google rating: 4.5 out of 5 from 78 reviews (86% five-star).
  • Reviews on this page: 78 Google reviews (65 with written comments, 1 with photos).
  • Owner responses: the business replied to 97% of reviews.
  • Most recent review: August 19, 2026.
  • Service: Allergy Testing Clinic serving Memphis, Tennessee.

Data from Google, last updated November 5, 2026.

Score profile vs other allergy testing clinics

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction42Reliability18Craft & service–Value–Momentum100Replies to reviews89Satisfaction: 42 (median 88)Reliability: 18 (median 83)Momentum: 100 (median 100)Replies to reviews: 89 (median 40)
The Tankersley ClinicAllergy Testing Clinics median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Tankersley Clinic: 42/100 on this factor. Category median: 88.C
42
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Tankersley Clinic: 18/100 on this factor. Category median: 83.F
18
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Tankersley Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Tankersley Clinic: 89/100 on this factor. Category median: 40.A
89

Bar = this company · dark tick = category median.

Star ratings

78 Google reviews we collected

  • 5 stars6786%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star1013%

Praise vs complaints

Phrases our text analysis found in 65 written reviews

  • Praise10296%
  • Complaints44%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4341%
  • Would recommend2221%
  • Quality & results1211%
  • Speed & response109%
  • Communication88%
  • Honesty & trust88%
  • Price & value33%

What customers talk about

We read 65 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Him and his staff are very kind, professional, and care about your needs.”
  • “My asthma is also the most controlled it has ever been and I highly recommend this clinic.”
    “I would not recommend him, especially because I feel they may be billing insurance and Medicare as well.”
  • “Tankersley is very professional, hands on and thorough.”
  • “They are always helpful with scheduling, respond quickly to emails/calls, and have gone above and beyond with helping me get allergy shots even when t…”
  • “Tankersley took his time with me and explained my options in detail.”
  • “Tankersly is knowledgeable, experienced and genuinely cares about his patients.”
  • “He was upfront about the cost and pros/cons of additional testing without being pushy.”

People customers mention

  • Tankersly 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

DougLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This clinic knows medicine! Very helpful in diagnosing acute asthma! They put me at ease.

BuddyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was referred to Dr Tankersley by my primary care doc about 6 years ago because I had experienced 5 sinus infections in 18 months. I had never thought of myself as having allergies but I tested positive for several things. Dr Tankersley started me on a 5-year course of allergy shots which I finished in Nov of 2025.…

JackieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I moved to the Mempis area last year and needed a new allergist. I went to Dr. Tankersley's office to get retested for allergies. Him and his staff are very kind, professional, and care about your needs. I recently ran into a situation where I needed expedited testing and his staff was able to assist me. I am…

linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

New Patient at Tankersley Clinic. Easy access to parking and the office. Staff moved through the evaluation process smoothly. Dr. Tankersley took his time with me and explained my options in detail. I did not feel as if he was rushing through my appointment. He took the time to listen to my concerns and…

Vicki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Dr. Tankersly and his staff are the best. Kind, courteous and competent. Dr. Tankersly is knowledgeable, experienced and genuinely cares about his patients. I was definately pleased with the service he provided. He was on point with my diagnosis on my first visit. Exceptional service!!!!!

Caroline7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Truly a great experience! Dr. Tankersley was extremely personable, friendly, and approachable and seemed genuinely committed to coming up with a solution to my symptoms. He was upfront about the cost and pros/cons of additional testing without being pushy. His front desk lady and 2 medical assistants were also super sweet and professional.

Photos

Customer reviews

4.5 ★★★★★ 78 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Doug MorrisLocal Guide · 47 reviewsTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This clinic knows medicine! Very helpful in diagnosing acute asthma! They put me at ease.

Response from the owner · 2 weeks ago

Thanks Doug, glad we could help!

Buddy JonesLocal Guide · 17 reviewsTotal number of Google reviews Buddy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was referred to Dr Tankersley by my primary care doc about 6 years ago because I had experienced 5 sinus infections in 18 months. I had never thought of myself as having allergies but I tested positive for several things. Dr Tankersley started me on a 5-year course of allergy shots which I finished in Nov of 2025. The proof is in the pudding, as they say, and I have had less than 1 sinus infection each year since I started the shots. I don't use any products like Claritin or Flonase. My improvement has been dramatic.

Response from the owner · 2 weeks ago

Thank you for taking the time to share your positive experience!

Jackie CrawfordLocal Guide · 25 reviewsTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I moved to the Mempis area last year and needed a new allergist. I went to Dr. Tankersley's office to get retested for allergies. Him and his staff are very kind, professional, and care about your needs. I recently ran into a situation where I needed expedited testing and his staff was able to assist me. I am thankful to have found this office and Dr. Tanksersley!

Response from the owner · 2 weeks ago

Thank you — it’s always nice to hear from patients who feel well cared for!

linda locke6 reviewsTotal number of Google reviews linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

New Patient at Tankersley Clinic. Easy access to parking and the office. Staff moved through the evaluation process smoothly. Dr. Tankersley took his time with me and explained my options in detail. I did not feel as if he was rushing through my appointment. He took the time to listen to my concerns and patiently answer all my questions. Highly recommend.

Response from the owner · 2 weeks ago

We appreciate the 5-star review and are glad we could help!

P. MosesLocal Guide · 32 reviewsTotal number of Google reviews P. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been a patient at the Tankersley Clinic for over two years, primarily visiting the downtown branch until its abrupt closure. I respected the doctor and was willing to travel to the Collerville location since I was already there twice a week for other appointments. However, my recent experience has left me feeling abandoned and neglected. On my latest visit, I was called back by the clinic's secretary, who took me into a room outside the allergy shot area. I was comfortable with her, as she had previously administered my allergy shots. However, this time was different. She gave me shots in both arms, but my left arm began to pulsate and hurt excruciatingly. I have received allergy shots for years, and I have never experienced pain like this before. It was so intense that I nearly cried. The young lady assisting with the shots eventually brought me ice, which helped somewhat, but the pain persisted. When the doctor came in, I was offered a steroid, which offended me because he knows I prefer to avoid steroids unless absolutely necessary. After my visit, my arm continued to hurt, and shortly thereafter, my throat started to close up and became sore—symptoms I had never experienced before. The doctor assured me that the discomfort should subside within a day, but it only worsened. I became extremely sick, experiencing significant drainage and coughing. When I contacted my primary care physician, they advised me to reach out to the clinic. Unfortunately, the clinic is closed on Fridays and doesn't operate a standard Monday-to-Friday schedule, which made it challenging to get help. I sent an email but received no response for a week. By Saturday, unable to endure the pain in my arm and the reaction I was having, I went to the hospital. They performed an ultrasound on my arm and couldn't find anything wrong. However, they suggested that the nurse might have mistakenly administered the shot into my muscle rather than the intended area, explaining the severe pain. This confirmation made me anxious about the possibility of receiving the wrong medication, given my adverse reactions. While I was reassured by the hospital staff, I still feel a lingering sense of discomfort and stiffness in my left arm. The clinic staff, including the white lady with brown hair who administered my shot, did apologize over the phone but not when it first happened, but I can't shake the feeling that the mistake was made either intentionally or carelessly. It raises the question: why was she giving me a shot when she was acting as a secretary and taking me in a room and bringing the valves outside of the assigned area for shots? I’ve never encountered such a situation before, and it has left me questioning the clinic’s protocols and staff training. I am sharing this experience as a warning to others considering allergy shots at this clinic. I was perfectly fine when I walked in, and now, nearly two weeks later, I’m still feeling sick. I find it difficult to trust this clinic anymore—not because of the doctor, whom I respect, but due to the actions of his staff. I urge potential patients to be cautious and consider this when making decisions about their care.

Vicki Martin1 reviewTotal number of Google reviews Vicki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Tankersly and his staff are the best. Kind, courteous and competent. Dr. Tankersly is knowledgeable, experienced and genuinely cares about his patients. I was definately pleased with the service he provided. He was on point with my diagnosis on my first visit. Exceptional service!!!!!

Response from the owner · 2 weeks ago

Thank you for the kind words and for trusting us with your care!

Caroline Cardwell7 reviewsTotal number of Google reviews Caroline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Truly a great experience! Dr. Tankersley was extremely personable, friendly, and approachable and seemed genuinely committed to coming up with a solution to my symptoms. He was upfront about the cost and pros/cons of additional testing without being pushy. His front desk lady and 2 medical assistants were also super sweet and professional.

Response from the owner · 11 months ago

Thanks, Caroline! We are so grateful you provided us the opportunity to participate in your care.

Reagan Mac6 reviewsTotal number of Google reviews Reagan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had an appointment at 12pm, waited over 50 minutes (still did not get seen) decided to leave only to find Dr. Tankersley standing at the desk outside. Requested to reschedule. What is causing me to not want to return in the future was the fact that the issue was made to seem like it was my fault. He first asked me was I a new patient, which I believe he should know that I am not looking back on my records, I was here a week ago (however I am aware that a certain amount of time may indicate who’s new and who’s not). I overheard him discussing with another person who works there about my appointment “you have a patient for xxxx testing” which is what was said by her. He told me that I should have told the receptionist what my appointment was for and that would have gotten me seen sooner “less than 5 minutes”. I did not know being specific about my appointment dictated to urgency here. I also do not feel comfortable disclosing that information with the receptionist in a waiting room with other people possibly around to hear. And as my doctor I feel like it his job to know about my appointment regardless (which he did). I understand he may see multiple patients everyday but it is NOT my job to do that, especially if he did not even come into the room yet. He also mentioned a talk we had the week before about what I should of told the receptionist for when I came in today, we never had a talk about that, and again it is not my job. Was about to send my sister, dad, and fiancé here but unfortunately will NOT. This conversation happened between 12:55-1pm 8/5 if anyone would like to check cameras. I also recorded this conversation on my phone.

Response from the owner · 11 months ago

Reagan, Thank you for your feedback, and we’re truly sorry your visit left you feeling frustrated and blamed. That was never our intention, and we sincerely apologize for the poor experience. For clarity: your appointment was scheduled only for testing, which is processed through a separate, expedited pathway. Because the front desk was not informed it was testing-only, you were unfortunately placed in the regular provider queue. We only ask our patients to report to our front desk staff their appointment is for testing. There’s no need to share what type of testing. When he realized the mix-up, Dr. Tankersley spoke with you and immediately offered to complete the testing right then (in under 5 minutes) or to reschedule for a day and time of your choice. You chose to reschedule, which of course was completely your decision and your right. Dr. Tankersley also personally had your copay refund processed that same day to make amends for the inconvenience. Dr. Tankersley is sorry he didn’t instantly recognize you at the nurse’s station a week after your initial visit—with the volume of patients we see, he sometimes needs to pull the chart first, and that was his oversight. We truly value you and your family and would love the chance to regain your trust. Please contact us directly at any time—we’ll ensure your next visit (whenever you’re ready) is smooth, private, and on time.

allison White5 reviewsTotal number of Google reviews allison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Tankersley is the best asthma and allergy physician in the Memphis area! My son recently completed oral immunotherapy for cashews with Dr. T and it was a success!! It took approximately 18 months but was well worth the time commitment. My son has also successfully passed 3 other allergy challenges that we had been avoiding for many years ( peanut, almond, pistachio). If you or your child is anaphylactic and you want to talk about next steps, go see Dr. Tankersley and discuss your options.

Response from the owner · 11 months ago

Allison, oral immunotherapy for food allergy has been a phenomenal advance in the field of allergy. We are so glad your son's course was a success!

Caroline Reidy1 reviewTotal number of Google reviews Caroline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent staff and Dr. T is great! They are always helpful with scheduling, respond quickly to emails/calls, and have gone above and beyond with helping me get allergy shots even when traveling for school and work. My asthma is also the most controlled it has ever been and I highly recommend this clinic.

Response from the owner · 11 months ago

Caroline, your comments mean so much to our staff. Thank you for sharing!

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