The Tech Store logo

The Tech Store

Computer repair service · Greer, SC · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 47 apple repair servicesPosition by Experts Score among all companies we track in this category. · better than 98%
5.0 ★★★★★ 71 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Oct 2026latest review

The Tech Store at a glance

Google reviewers rate The Tech Store five stars based on seventy-one reviews, with the owner responding to ninety-six percent of feedback. Customers frequently cite quick turnaround times, knowledgeable technicians, and fair pricing for services including laptop and phone repairs, power supply replacements, and PC builds. Recurring themes highlight professional communication, honest diagnostics, and friendly staff interactions. One reviewer noted that a repair issue persisted because they failed to fully describe the problem, though they still praised the company's honesty.

  • Google rating: 5.0 out of 5 from 71 reviews (100% five-star).
  • Reviews on this page: 71 Google reviews (61 with written comments, 4 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Apple Repair Service serving Greer, South Carolina.

Data from Google, last updated November 2, 2026.

Score profile vs other apple repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

Satisfaction100Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 92)Reliability: 98 (median 91)Momentum: 100 (median 100)
The Tech StoreApple Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Tech Store: 100/100 on this factor. Category median: 92.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Tech Store: 98/100 on this factor. Category median: 91.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Tech Store: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
–

Bar = this company · dark tick = category median.

Star ratings

71 Google reviews we collected

  • 5 stars71100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 61 written reviews

  • Praise11398%
  • Complaints22%

Topic share

How often each topic comes up in the written reviews

  • Quality & results2421%
  • Staff & attitude2421%
  • Would recommend2118%
  • Speed & response1816%
  • Price & value1311%
  • Honesty & trust109%
  • Communication54%

What customers talk about

We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great Service, good prices and a very comfortable atmosphere.”
  • “Quinn one of the technical consultants there is fast, efficient, and highly knowledgeable.”
  • “…xed because I didnt explain it well thanks for being a honest company would recommend to my friends…”
  • “The owner was very professional and knowledgeable about the repairs and got the job done quick.”
  • “Technicians know what thier doing reasonably charged me wish was cheaper but I didnt describe the issue it was overheating now that issue stopped but…”
  • “…nd it wasn't fixed because I didnt explain it well thanks for being a honest company would recommend to my friends…”
  • “I had a PSU break and he was able to diagnose, communicate with me, and replace my unit very quickly.”

People customers mention

  • Quinn 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Trey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a dirty charging port on my phone. The guy there cleaned it out and showed me how i could myself and charged me nothing. Definitely a honest place

MichaelLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Quinn was great when helping me with my laptop. I already have plans on buying the next 2 from there. I would 100% recommend everyone to go there.

MegLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Quinn @ The Tech Store saved the day!! When we found ourselves without a power cord (visiting in Greer, SC), we stopped in and Quinn fixed us right up! He had it in stock, ready to go - no waiting or shipping time like with Staples, Best Buy, or Amazon.... Do yourself a favor and check out this small business!!

Landon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The Tech Store does a phenomenal job and have helped my personal and business software systems! Highly Recommended!

Rudolph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Highly recommend “The Tech Store”. I use the location in Greer SC. Quinn one of the technical consultants there is fast, efficient, and highly knowledgeable. On my last visit, Quinn solved my iPhone’s operating system issue in less than 5 minutes; while I was standing at the service counter with him. Then Quinn…

LeeLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great Service, good prices and a very comfortable atmosphere. I highly recommend it.

Photos

Customer reviews

5.0 ★★★★★ 71 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Trey Cooper2 reviewsTotal number of Google reviews Trey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a dirty charging port on my phone. The guy there cleaned it out and showed me how i could myself and charged me nothing. Definitely a honest place

Karen Woodward3 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Griffin is wonderful. Always happy and professional. Great work

Response from the owner · 5 months ago

We all try our best...Thank You

Michael muhlbaierLocal Guide · 21 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quinn was great when helping me with my laptop. I already have plans on buying the next 2 from there. I would 100% recommend everyone to go there.

Meg PLocal Guide · 13 reviewsTotal number of Google reviews Meg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quinn @ The Tech Store saved the day!! When we found ourselves without a power cord (visiting in Greer, SC), we stopped in and Quinn fixed us right up! He had it in stock, ready to go - no waiting or shipping time like with Staples, Best Buy, or Amazon.... Do yourself a favor and check out this small business!!

Response from the owner · 2 weeks ago

We are so happy to have helped! Thank you for checking us out 😁

Landon Duffie2 reviewsTotal number of Google reviews Landon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Tech Store does a phenomenal job and have helped my personal and business software systems! Highly Recommended!

Response from the owner · 2 weeks ago

We greatly appreciate the recommendation!

Cyrus Williams1 reviewTotal number of Google reviews Cyrus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fixed my Xbox super fast. Great customer support and awesome people! Thank you!

Response from the owner · 2 weeks ago

Thank you, Cyrus! 😁

Rudolph Hall3 reviewsTotal number of Google reviews Rudolph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend “The Tech Store”. I use the location in Greer SC. Quinn one of the technical consultants there is fast, efficient, and highly knowledgeable. On my last visit, Quinn solved my iPhone’s operating system issue in less than 5 minutes; while I was standing at the service counter with him. Then Quinn made my more complicated phone hardware repair in an hour, while I went to lunch. These guys are almost like having one’s own personal IT department, which translates into “peace-of-mind” for me. And one other-thing I really like about “The Tech Store”is you talk to an actual real human, and not merely some AI bot 🤖.

Response from the owner · 2 weeks ago

We appreciate the glowing feedback Mr. Hall. Thank you!

RIck Galway Sr.Local Guide · 7 reviewsTotal number of Google reviews RIck has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent customer service. A pleasure to work with!

Response from the owner · 2 weeks ago

We strive for excellence here, so we are pleased to provide that level of service for you. Thank you!

Lee LandrethLocal Guide · 43 reviewsTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Service, good prices and a very comfortable atmosphere. I highly recommend it.

Matthew Wehrly7 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Tech Store is top notch! Brought in a broken Xbox that was going to be a very difficult repair, and he got it working! Was very impressed. The owner was very professional and knowledgeable about the repairs and got the job done quick.

Response from the owner · a month ago

We value quality experiences and we're happy to have served you. Thank you Mr. Wehrly!

The Tech Store on Google Maps →

Business details