Chris EnsalacoLocal Guide · 127 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSonia and Doctor Raza were amazing! Love the theme of the office!
Thousand Oaks Childrens Dental Group
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%97+27.4Replies to reviews 8%31+2.6Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 70 child care agenciesPosition by Experts Score among all companies we track in this category. · better than 64%
4.9 ★★★★★ 71 Google reviews · 15 photos
94%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review
Thousand Oaks Childrens Dental Group at a glance
Google reviewers rate Thousand Oaks Childrens Dental Group 4.9 out of 5 based on 71 reviews. Patients frequently praise the staff for their patience, kindness, and ability to make children comfortable during cleanings, exams, and fluoride treatments. The office is noted for its child-friendly environment, including toys, games, and pre-appointment tours that help ease anxiety for young patients. One common criticism involves billing, where a reviewer cited misleading information regarding the cost of services for a toddler's first visit.
- Google rating: 4.9 out of 5 from 71 reviews (94% five-star).
- Reviews on this page: 71 Google reviews (64 with written comments, 8 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 17, 2026.
- Service: Child Care Agency serving Thousand Oaks, California.
Data from Google, last updated November 13, 2026.
Score profile vs other child care agencies
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Thousand Oaks Childrens Dental Group: 92/100 on this factor. Category median: 83.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Thousand Oaks Childrens Dental Group: 97/100 on this factor. Category median: 80.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Thousand Oaks Childrens Dental Group: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Thousand Oaks Childrens Dental Group: 31/100 on this factor. Category median: 67.D
31
Bar = this company · dark tick = category median.
Star ratings
71 Google reviews we collected
- 5 stars6794%
- 4 stars23%
- 3 stars23%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
- Praise7497%
- Complaints23%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3546%
- Would recommend1621%
- Quality & results1520%
- Honesty & trust45%
- Communication34%
- Speed & response23%
- Price & value11%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I absolutely love this dentist office because they are super nice and they give me free toys and the staff is super nice.”
“If I could rate it higher than 5 stars I def would!”
“Great experience for my daughter who is normally very fussy about everything.”
“They are very understanding, accommodating and trustworthy.”
“…ul with scheduling and follow-ups, and Sonia is amazing with kids by explaining everything in a way little ones understand to truly put them at ease.…”
“Elka is very upbeat and happy and fast.”
“I thought that was reasonable so I made an appointment.”
People customers mention
- Raza 9 reviews
- Sonia 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Mustafa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I absolutely love this dentist office because they are super nice and they give me free toys and the staff is super nice. Dr. Raza was amazing and gave the best advice. I highly recommend!
Nikhil11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Dr. Raza and the staff here are superb. It’s clear that they care about their patients and go above and beyond to make kids feel comfortable. We’ll be going here with our kids until they kick us out!
Zandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
This review is long overdue. We’ve been coming here for the past 4 years with both of our kids, and our experience has been consistently wonderful. My son is fearful of anything medical and he needed extensive dental work at a young age. Dr. Raza and the entire team handles everything with patience and care. The…
Erica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Thousand Oaks children’s dental group has been spectacular with my son. We have been coming since he was 3 years old. Everyone is so friendly and they have made my son so comfortable and even excited to come to the dentist! I highly recommend them.
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Everyone is amazing here! My child felt comfortable and enjoyed the tour before her first appointment
Candyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Great experience overall. My child loved the toys they had for the waiting room and did so great with his cleaning
Photos
Customer reviews
4.9 ★★★★★ 71 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Mustafa Naqvi2 reviewsTotal number of Google reviews Mustafa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI absolutely love this dentist office because they are super nice and they give me free toys and the staff is super nice. Dr. Raza was amazing and gave the best advice. I highly recommend!
Charlie Michener1 reviewTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience for my daughter who is normally very fussy about everything.
Nikhil Vasa11 reviewsTotal number of Google reviews Nikhil has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr. Raza and the staff here are superb. It’s clear that they care about their patients and go above and beyond to make kids feel comfortable. We’ll be going here with our kids until they kick us out!
carl schroder3 reviewsTotal number of Google reviews carl has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful experience every time!
Zandy B3 reviewsTotal number of Google reviews Zandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis review is long overdue. We’ve been coming here for the past 4 years with both of our kids, and our experience has been consistently wonderful. My son is fearful of anything medical and he needed extensive dental work at a young age. Dr. Raza and the entire team handles everything with patience and care. The staff is always professional, friendly, and welcoming. Sandra at the front desk is incredibly helpful with scheduling and follow-ups, and Sonia is amazing with kids by explaining everything in a way little ones understand to truly put them at ease. My kids actually look forward to their visits, which says everything. Highly recommend!
Erica Maulhardt6 reviewsTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThousand Oaks children’s dental group has been spectacular with my son. We have been coming since he was 3 years old. Everyone is so friendly and they have made my son so comfortable and even excited to come to the dentist! I highly recommend them.
Jamie Wyse3 reviewsTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEveryone is amazing here! My child felt comfortable and enjoyed the tour before her first appointment
Candyce Puga3 reviewsTotal number of Google reviews Candyce has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience overall. My child loved the toys they had for the waiting room and did so great with his cleaning
Hailey Kurfess4 reviewsTotal number of Google reviews Hailey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat Dentist experience for children!
Business details
- Address: 61 Long Ct #202, Thousand Oaks, CA 91360
- Phone: (805) 497-3797
- Website: thousandoakschildrensdentalgroup.com
- Service area: Thousand Oaks, CA