Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Customers generally praise the company for punctuality, efficient cleanup, and professional communication during tree trimming and removal services. However, low-star reviews highlight a recurring criticism regarding high pricing estimates that exceeded competitors, alongside reports of rude interactions from staff during initial phone calls.
Data from Google, last updated November 13, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
111 Google reviews we collected
Phrases our text analysis found in 100 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super reasonable quotes, really friendly, incredibly efficient and did a great job.”
“I won't let them near my property after the completely condescending 'estimate/consult' that i got.”
“His team made a quick appointment in just a few days.”
“Fairly priced, did great work, left the yard tidy, kind and professional.”
“Their pricing was fair, and the quality of their work exceeded my expectations.”
“Acted insulting disinterested in doing the job - said only that it would be 'very expensive' (?”
“I highly recommend them to anyone needing reliable and professional tree service!”
“Great follow up, They did a great job, fast as well, I called for a quote and they came out same day and cut the trees down for me.”
“Christian came by and was a genuine pleasure to deal with.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Thrifty Tree Service for 3 kinds of job. Pick one to see what they paid and said.
Chris and his team were wonderful. Super reasonable quotes, really friendly, incredibly efficient and did a great job. Can't wait to have them continue doing work on our trees and property.
Thrifty Tree Service does a lot of work for my neighbors, so I stopped to ask Cris if he could help me too. His team made a quick appointment in just a few days. They pulled a permit (did you know you need a permit to do tree work in Burbank? This is to ensure proper licensing and insurance.) A crew arrived…
Christian and his team were wonderful. Fairly priced, did great work, left the yard tidy, kind and professional. I will be using them again. Highly recommend.
I had a great experience with this tree company. The crew was professional, courteous, and arrived on time. They completed the work safely and efficiently, cleaned up everything afterward, and left my property looking great. They went the extra mile by blowing off my roof. Their pricing was fair, and the quality of…
I highly recommend Thrifty Tree Service! Cris and his crew did an amazing job on my trees. They took the time to do things correctly, preserved the natural shape and beauty of the trees, and left everything looking clean and polished when they were finished. I was genuinely impressed by their attention to detail and…
Job was perfect and fast. Pleasant crew that has a foreman who keeps everyone focused. Fast! Cleaned up my yard and left it as before. I took down a tree and they trimmed many others. They had to go to my neighbor to trim a large tree. Courteous. Left his yard clean. Would use again.
| Job | Reviews | Category typical |
|---|---|---|
| Tree trimming & pruning | 12 | — |
| Tree removal | 5 | — |
| Tree stump removal | 2 | — |
4.8 ★★★★★ 111 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Chris and his team were wonderful. Super reasonable quotes, really friendly, incredibly efficient and did a great job. Can't wait to have them continue doing work on our trees and property.
Thrifty Tree Service does a lot of work for my neighbors, so I stopped to ask Cris if he could help me too. His team made a quick appointment in just a few days. They pulled a permit (did you know you need a permit to do tree work in Burbank? This is to ensure proper licensing and insurance.) A crew arrived exactly on time, did my trimming quickly and beautifully, threw in a few niceties, and cleaned up my property expertly. They even cleaned my neighbor’s yard to be sure all was in good order. Highly recommend. True professionals.
Patti, thank you very much.
Christian and his team were wonderful. Fairly priced, did great work, left the yard tidy, kind and professional. I will be using them again. Highly recommend.
I had a great experience with this tree company. The crew was professional, courteous, and arrived on time. They completed the work safely and efficiently, cleaned up everything afterward, and left my property looking great. They went the extra mile by blowing off my roof. Their pricing was fair, and the quality of their work exceeded my expectations. I highly recommend them to anyone needing reliable and professional tree service! Mpf
Found Thrifty Tree Service through an EDDM mailer that landed in my box, and I’m glad I made the call. I run a business myself and know how that kind of outreach works, so I figured why not give them a shot. They scheduled me right away and had someone out the same day. Christian came by and was a genuine pleasure to deal with. You can tell he enjoys what he does. We had a mesquite we’d recently transplanted from near the house out toward the street to build a canopy for future shade, and it came in a little funny with some heavy leaders that needed thinning and pruning. He looked it over, gave me an estimate on the spot, and said he’d circle back within a week once the crew was back in the area. True to his word, he called this week, told me the guys would be out within the hour, and they knocked it out around their lunch. Clean, professional work. The tree is thinned out and set up for a healthy new growth spurt. Easy process start to finish. Thrifty has earned a spot on our shortlist.
I highly recommend Thrifty Tree Service! Cris and his crew did an amazing job on my trees. They took the time to do things correctly, preserved the natural shape and beauty of the trees, and left everything looking clean and polished when they were finished. I was genuinely impressed by their attention to detail and professionalism. It’s clear they take pride in their work, and it shows in the results.
Job was perfect and fast. Pleasant crew that has a foreman who keeps everyone focused. Fast! Cleaned up my yard and left it as before. I took down a tree and they trimmed many others. They had to go to my neighbor to trim a large tree. Courteous. Left his yard clean. Would use again.
Thrifty Tree Service did a truly great job for us. Dave, Cris and their talented team artistically pruned, trimmed and thinned out our over grown trees and ensured many more healthy years for our yard. I raised the trees from seeds from my late mother’s trees so I am very attached to them and wouldn’t pass their maintenance to just anyone. I highly recommend Thrifty Tree Service
Shanee was awesome. Great follow up, They did a great job, fast as well, I called for a quote and they came out same day and cut the trees down for me. They also beat out another competitor. I plan to use them more often.
The office team and the guys that came out were all great. Lots of communication and the yard was well protected and tree is beautiful!
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
