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Tigard Towing

Towing service · Tigard, OR · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%73+17.7Value 14%98+13.9Replies to reviews 7%66+4.7Craft & service penalty99−0.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#98 of 144 towing servicesPosition by Experts Score among all companies we track in this category. · better than 32%
4.8 ★★★★★ 103 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
13%reviews answered by the owner
Sep 2026latest review

Tigard Towing at a glance

Google reviewers rate Tigard Towing 4.8 out of 5 based on 103 reviews, with the owner responding to 13 percent of them. Customers frequently highlight quick arrival times, friendly drivers, and clear communication regarding service plans and costs. While many describe the service as professional and efficient for various vehicle types, a minority of low-star reviews cite unexpected price increases, rude interactions, and unprofessional behavior during tow dispatch.

  • Google rating: 4.8 out of 5 from 103 reviews (96% five-star).
  • Reviews on this page: 103 Google reviews (97 with written comments, 11 with photos).
  • Owner responses: the business replied to 13% of reviews.
  • Most recent review: September 30, 2026.
  • Service: Towing Service serving Tigard, Oregon.

Data from Google, last updated November 3, 2026.

Score profile vs other towing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction85Reliability73Craft & service99Value98Momentum100Replies to reviews66Satisfaction: 85 (median 91)Reliability: 73 (median 87)Craft & service: 99 (median 99)Value: 98 (median 100)Momentum: 100 (median 100)Replies to reviews: 66 (median 69)
Tigard TowingTowing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tigard Towing: 85/100 on this factor. Category median: 91.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tigard Towing: 73/100 on this factor. Category median: 87.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tigard Towing: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tigard Towing: 98/100 on this factor. Category median: 100.A
98
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tigard Towing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tigard Towing: 66/100 on this factor. Category median: 69.B
66

Bar = this company · dark tick = category median.

Star ratings

103 Google reviews we collected

  • 5 stars9996%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star44%

Praise vs complaints

Phrases our text analysis found in 97 written reviews

  • Praise19497%
  • Complaints73%

Topic share

How often each topic comes up in the written reviews

  • Speed & response5929%
  • Staff & attitude5829%
  • Quality & results2914%
  • Would recommend2412%
  • Price & value178%
  • Honesty & trust94%
  • Communication52%

What customers talk about

We read 97 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “These guys are quick, friendly, considerate, and provide unbeatable customer service.”
  • “Update: Had the opportunity to use Tigard Towing again today and experienced the same level of exemplary service and professionalism as last time.”
    “According to her, she was treated rudely to the point of feeling both aghast and flummoxed.”
  • “Super helpful and did a fantastic job getting my little (but heavy) RV loaded and delivered to my home.”
  • “I highly recommend Tigard Towing to anyone needing this service.”
  • “Excellent Service , my car break down in Tualatin Area he was fast and very good price .”
    “During this exchange, there was never any discussion about storage fees.”
  • “If you need a kind, reliable place to take care of you, this is the place!”
  • “He shows up on time, explains his plan of action and executes it.”

People customers mention

  • Mike 21 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Tigard Towing for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

DCLocal Guide · 769 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

jean and her team are awesome, so many law breakers in oregon they all think there above the law. Glad we have great tow companies like jean. All the best, keep towing..keep smiling..

Great price
Zach1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These guys are quick, friendly, considerate, and provide unbeatable customer service.

Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Fortunately, I do not need to use towing services often. When I do though I use Tigard Towing. Mike is the absolute best and in the two cases he has helped me he has taken extra time to ensure that the most cost effective solution is used. He shows up on time, explains his plan of action and executes it. Perhaps…

Car towing
Merrilee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Super helpful and did a fantastic job getting my little (but heavy) RV loaded and delivered to my home. Driver was kind and efficient. I'm very happy with the service.

VLT2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service was great and the driver arrived within 15 minutes of contacting them. The driver was very nice and provided excellent service. I will definitely use this company again!

MianLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent Service , my car break down in Tualatin Area he was fast and very good price .

Photos

Customer reviews

4.8 ★★★★★ 103 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
DC Smith EnterprisesLocal Guide · 769 reviewsTotal number of Google reviews DC has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

jean and her team are awesome, so many law breakers in oregon they all think there above the law. Glad we have great tow companies like jean. All the best, keep towing..keep smiling..

  • Price assessment: Great price
Zach Dean1 reviewTotal number of Google reviews Zach has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are quick, friendly, considerate, and provide unbeatable customer service.

Ashton Mayfield1 reviewTotal number of Google reviews Ashton has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick, helpful and KNOWLEDGABLE. Very happy I used them

Mike Jedan8 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fortunately, I do not need to use towing services often. When I do though I use Tigard Towing. Mike is the absolute best and in the two cases he has helped me he has taken extra time to ensure that the most cost effective solution is used. He shows up on time, explains his plan of action and executes it. Perhaps most impressive is that Mike sent me photos of the car at the repair shop to show he had dropped it off. I will gladly recommend Tigard Towing to anyone needing this service. Update: Had the opportunity to use Tigard Towing again today and experienced the same level of exemplary service and professionalism as last time. I highly recommend Tigard Towing to anyone needing this service.

  • Services: Car towing
Response from the owner · 4 years ago

Hi Mike, Thank you so much for your review. We are committed to providing our customers with a unique and thorough experience, and we are happy to see that you appreciated this. Truly, our customers’ needs are our priority. Please call us whenever you need help in the future. Tigard Towing

Merrilee Gilley8 reviewsTotal number of Google reviews Merrilee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super helpful and did a fantastic job getting my little (but heavy) RV loaded and delivered to my home. Driver was kind and efficient. I'm very happy with the service.

VLT2 reviewsTotal number of Google reviews VLT has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service was great and the driver arrived within 15 minutes of contacting them. The driver was very nice and provided excellent service. I will definitely use this company again!

Mian ToorLocal Guide · 46 reviewsTotal number of Google reviews Mian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent Service , my car break down in Tualatin Area he was fast and very good price .

J.D. Bigelow2 reviewsTotal number of Google reviews J.D. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike was great. He came out right away (on a holiday no less) and the process was quick and easy.

Jayden Simpson6 reviewsTotal number of Google reviews Jayden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service and clearly communicated time line!

Ryan BrawnLocal Guide · 16 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Premium service! Quick, friendly and was great to work with! A little more expensive than I would have anticipated, but worth it! I would definitely recommend them and use them again if needed.

Tigard Towing on Google Maps →

Business details