Car detailing service · Tigard, OR · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 46 car wash servicesiPosition by Experts Score among all companies we track in this category. · better than 69%
4.9★★★★★272 Google reviews · 23 photos
97%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the thoroughness of interior and exterior cleaning, noting that vehicles often appear like new after services such as paint correction, ceramic coating, and stain removal. Recurring themes include fair and transparent pricing, flexible scheduling, and clear communication regarding expectations and progress. However, low-star reviews allege that equipment damage occurred during paint correction, with the business refusing refunds and attributing the issues to pre-existing paint conditions.
Google rating: 4.9 out of 5 from 272 reviews (97% five-star).
Reviews on this page: 272 Google reviews (261 with written comments, 31 with photos).
Owner responses: the business replied to 40% of reviews.
Most recent review: October 7, 2026.
Service: Car Wash serving Tigard, Oregon.
Data from Google, last updated October 26, 2026.
Score profile vs other car wash services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Tiger Auto DetailCar Wash Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tiger Auto Detail: 95/100 on this factor. Category median: 93.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tiger Auto Detail: 94/100 on this factor. Category median: 92.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tiger Auto Detail: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tiger Auto Detail: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tiger Auto Detail: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tiger Auto Detail: 94/100 on this factor. Category median: 94.A
94
Bar = this company · dark tick = category median.
Star ratings
272 Google reviews we collected
4.9of 5
5 stars26497%
4 stars62%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 261 written reviews
98%praise
Praise51798%
Complaints92%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results15029%
Staff & attitude8917%
Would recommend8817%
Speed & response6112%
Price & value5811%
Communication5010%
Honesty & trust306%
What customers talk about
We read 261 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did an absolutely amazing job, managing to buff out years of damage and brought the shine back—it looks fantastic.”
“The fact the team is irresponsible I have heard from people that they damaged their car and they never take any responsibility for it.”
“Having a car professionally detailed is a new concept for my family, but Thomas showed us why we need to make it a regular maintenance item for our cars.”
“Would recommend to anyone in the Tigard, Tualatin, Lake O, Sherwood, and SW Portland area.”
“I can't recommend them enough!”
“The owner contacted me quickly after my initial email inquiry.”
“Tiger Auto detail was able to give me a great price for what I needed and they did a thorough and wonderful job.”
“Thomas was very easy to work with, respectful and communicative.”
“When I took it in for Thomas to look at it he was very open and honest about what I could expect.”
People customers mention
Thomas62 reviews
Detailing7 reviews
Jeep3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tiger Auto Detail for 8 kinds of job. Pick one to see what they paid and said.
Stuart2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
So, I have 2014 Toyota Tacoma, the top of my cab was so oxidized I did not have much hope for it. When I took it in for Thomas to look at it he was very open and honest about what I could expect. When I picked my truck up the results were about 50% better than what i had expected. I could tell Thomas put a lot of…
PeterLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Thomas detailed my dad's 2018 Prius for its first time ever and made it look like new again. Having a car professionally detailed is a new concept for my family, but Thomas showed us why we need to make it a regular maintenance item for our cars.
IlyaLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Thomas was great at accommodating to our needs. He understood the problem and did exactly what was needed. And the result was awesome - my old car smells like new again. The communication was great as well. Thank you!
Mary1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My car was sooo filthy from camping in the desert. They got me scheduled within a couple days, and even picked up and dropped off because of my work schedule. My car looks and feels brand new! Highly recommend!!!!
Crystal2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great detail, great customer service. Thomas did nice work on our car getting rid of the kid car seat mess and pet hair. We will definitely go back whenever we need a detail.
Megan10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I just picked up my car from Thomas and it honestly looks better than when I purchased it.
The backseat was so gross; I have a 6 year old and a huge pitbull puppy so you can imagine. Thomas was able to get huge stains out and make the upholstery look new. He also overhauled the exterior, and polished and coated the…
So, I have 2014 Toyota Tacoma, the top of my cab was so oxidized I did not have much hope for it. When I took it in for Thomas to look at it he was very open and honest about what I could expect. When I picked my truck up the results were about 50% better than what i had expected. I could tell Thomas put a lot of pride in his work and it showed. So, if you want a shiny all most new looking vehicle Thomas is your man. Thank you so much Thomas. Best regards.
Peter KrauseLocal Guide · 14 reviewsiTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Thomas detailed my dad's 2018 Prius for its first time ever and made it look like new again. Having a car professionally detailed is a new concept for my family, but Thomas showed us why we need to make it a regular maintenance item for our cars.
Donna10 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Thomas was great at accommodating to our needs. He understood the problem and did exactly what was needed. And the result was awesome - my old car smells like new again. The communication was great as well. Thank you!
Mary Jo SoRelle1 reviewiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
My car was sooo filthy from camping in the desert. They got me scheduled within a couple days, and even picked up and dropped off because of my work schedule. My car looks and feels brand new! Highly recommend!!!!
Crystal Hutchens2 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Great detail, great customer service. Thomas did nice work on our car getting rid of the kid car seat mess and pet hair. We will definitely go back whenever we need a detail.
Megan Jones Clegg10 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
I just picked up my car from Thomas and it honestly looks better than when I purchased it.
The backseat was so gross; I have a 6 year old and a huge pitbull puppy so you can imagine. Thomas was able to get huge stains out and make the upholstery look new. He also overhauled the exterior, and polished and coated the headlights. Very nice.
Thomas was very easy to work with, respectful and communicative. I will definitely go back to him with any other vehicles we need serviced. Highly recommend!
Kiley Hearst1 reviewiTotal number of Google reviews Kiley has written across all businesses on Google Maps, not just this one.
My car came out beautifully clean! Thomas is courteous, prompt and honest. They were able to schedule me in within a week and finished the job quickly. Highly recommend!
Sam Osterud6 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
