Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts

Experts Reviews · Company report
Tile Masters KC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%63+15.3Value 14%78+11Replies to reviews 7%74+5.2Craft & service penalty98−0.2Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Tile Masters KC

Kansas City, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 37 tile contractors · 4.9★ from 94 Google reviews

📞 Call (913) 438-8453Request a call backWebsite ↗

Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tile Masters KC is better than 79% of tile contractors.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tile Masters KC is better than 63% of tile contractors.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tile Masters KC is better than 98% of tile contractors.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tile Masters KC is better than 78% of tile contractors.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tile Masters KC is better than —% of tile contractors.–
—
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tile Masters KC is better than 74% of tile contractors.B
74

Reviews for your job

Customers hired Tile Masters KC for 5 kinds of job.

Tile Masters KC for tile work replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile work replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 7

All 7 Google reviews tagged “Tile work replacement”

Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tile Masters was great to work with. Both Alex and Louis were responsive, professional, and produced quality work. We used them to replace fireplace tiling. End result turned out beautifully! Would use again and highly recommend.

Tile work replacement+ Responsiveness+ Punctuality+ Quality
Payam14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic work. Redid my entire kitchen backsplash in 3 days. No mess leftover. Pricing was very fair and everybody was very professional. Would recommend to anybody.

RemodelingTile work replacement+ Quality+ Value
Gina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had a great experience hiring Tile Masters for my shower/tub remodel. The staff was helpful in assisting me with tile and grout selection, efficient in scheduling the project, and skilled in executing the work. The crew was professional and left my house clean each day. I really appreciated how Tile Masters stands…

Plumbing fixture installationTile work replacement+ Responsiveness+ Punctuality+ Quality
Micah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Alex and his team were outstanding to work with. I highly recommend them. They are fair and they do quality work. I’ve recommended them to family members and friends.

FlooringInstallationRepair flooring+ Responsiveness+ Punctuality+ Quality
Mandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had an excellent experience with Tile Masters. Solid quote, timely service and on time completion. I will use them again and would highly recommend them.

Tile work replacement+ Responsiveness+ Punctuality+ Quality
Adam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional company. Work was completed quickly and with great quality.

Install flooringTile work installationTile work replacement+ Punctuality+ Quality+ Professionalism
Tess9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tile Masters~ Great Quality ~extremely trustworthy Have tiled our main bedroom !! Our bathroom floor !! Our shower!! Put wood looking tiles in our basement rec room !! Our closet!! And now just finished tiling our entire STAIR way ~~ it turned out Gorgeous 💗I just absolutely cannot stop looking at it!! I’m…

Install flooringTile work installationRepair flooring+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tile work replacement7—
Install flooring5—
Tile work installation4—
Installation2—
Repair flooring2—

Compare with

Kuhlman Tile & Luxury Vinyl logoKuhlman Tile & Luxury VinylExperts Score 100Kansas City · 5.00★Absolute Tile and Grout logoAbsolute Tile and GroutExperts Score 99Kansas City · 4.99★Flooring Butler logoFlooring ButlerExperts Score 98Kansas City · 4.97★