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Tim's Transmission Services

Transmission shop · Penn Hills, PA · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty90−1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 148 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 67%
4.9 ★★★★★ 256 Google reviews · 2 photos
96%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Oct 2026latest review

Tim's Transmission Services at a glance

Customers frequently highlight the shop's accurate diagnostics, transparent pricing, and willingness to identify non-transmission issues without charging for the inspection. Many reviewers note quick turnaround times and clear communication regarding repair options. However, a small number of low-star reviews cite poor phone communication, unresolved mechanical problems, and rude interactions with the owner during warranty disputes.

  • Google rating: 4.9 out of 5 from 256 reviews (96% five-star).
  • Reviews on this page: 256 Google reviews (204 with written comments).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Auto Repair Shop serving Penn Hills, Pennsylvania.

Data from Google, last updated October 25, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction93Reliability93Craft & service90Value100Momentum100Replies to reviews41Satisfaction: 93 (median 87)Reliability: 93 (median 83)Craft & service: 90 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 41 (median 59)
Tim's Transmission ServicesAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tim's Transmission Services: 93/100 on this factor. Category median: 87.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tim's Transmission Services: 93/100 on this factor. Category median: 83.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tim's Transmission Services: 90/100 on this factor. Category median: 99.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tim's Transmission Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tim's Transmission Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tim's Transmission Services: 41/100 on this factor. Category median: 59.C
41

Bar = this company · dark tick = category median.

Star ratings

256 Google reviews we collected

  • 5 stars24796%
  • 4 stars31%
  • 3 stars10%
  • 2 stars00%
  • 1 star52%

Praise vs complaints

Phrases our text analysis found in 204 written reviews

  • Praise43398%
  • Complaints92%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2080%
  • Reasonable520%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8720%
  • Honesty & trust7818%
  • Would recommend7818%
  • Speed & response7016%
  • Quality & results5412%
  • Price & value5312%
  • Communication225%

What customers talk about

We read 204 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Tim was honest, knowledgeable, and quickly diagnosed the issue with my transmission.”
  • “They were recommended by a mechanic I trust, and were significantly more affordable than the dealership would've been for the repair.”
  • “I would highly recommend bringing your vehicle to them to get their opinion.”
  • “I'm grateful to these guys for saving my car and getting us in quickly.”
  • “Took it to Tim’s and they diagnosed it quickly as a leaking line and low fluid and fixed it for far less.”
    “My experience here was absolutely horrible.”
  • “He gave us a free estimate and several options with different costs.”
    “…ship, making sure that even if he wasn't doing the work I didn't get ripped off.…”
  • “Tim and his team take the time to clearly explain what’s going on with your vehicle, without any pressure.”

People customers mention

  • Transmissions 10 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Tim's Transmission Services for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Jordan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Brought a 2018 Silverado in for a pre-purchase inspection. Tim’s transmissions checked the transmission out, told me exactly what the issues were, and took time to answer all my questions in detail. I would highly recommend bringing your vehicle to them to get their opinion.

CatherineLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I'm grateful to these guys for saving my car and getting us in quickly. They were recommended by a mechanic I trust, and were significantly more affordable than the dealership would've been for the repair. My car (which I got used) runs the best it has since I've owned it thanks to Tim's Transmission's repairs.

DavidLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★

Wasn't open on Saturday; I will give review when I get to see someone. However the repair shop is went to gave them a good rating.

Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I have a 2017 Ford F150 with the 6 speed transmission that developed a shifting issue. I assumed it was the lead frame that has a known issue from ford so I took it to the dealership and they quoted me $12,000 for a new transmission. Took it to Tim’s and they diagnosed it quickly as a leaking line and low fluid and…

Reasonable priceService not listed
Bryce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tim was amazing and honest! It’s been 2 months since I got my car back and it’s PERFECT! He gave us a free estimate and several options with different costs. One of these options even included fixing it myself and he told me how much I should expect to pay and time in labor. We ended up buying a used transmission…

Reasonable price
Malinda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience at Tim’s Transmission Shop. Tim was honest, knowledgeable, and quickly diagnosed the issue with my transmission. Instead of trying to sell me expensive repairs, he found a fix (specific to my type of transmission) and had me back on the road in no time. It's hard to find a shop you can truly…

Photos

Customer reviews

4.9 ★★★★★ 256 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jordan Hill1 reviewTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brought a 2018 Silverado in for a pre-purchase inspection. Tim’s transmissions checked the transmission out, told me exactly what the issues were, and took time to answer all my questions in detail. I would highly recommend bringing your vehicle to them to get their opinion.

Catherine BalsamoLocal Guide · 20 reviewsTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm grateful to these guys for saving my car and getting us in quickly. They were recommended by a mechanic I trust, and were significantly more affordable than the dealership would've been for the repair. My car (which I got used) runs the best it has since I've owned it thanks to Tim's Transmission's repairs.

David ConnorLocal Guide · 109 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wasn't open on Saturday; I will give review when I get to see someone. However the repair shop is went to gave them a good rating.

Adam Matiasic8 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have a 2017 Ford F150 with the 6 speed transmission that developed a shifting issue. I assumed it was the lead frame that has a known issue from ford so I took it to the dealership and they quoted me $12,000 for a new transmission. Took it to Tim’s and they diagnosed it quickly as a leaking line and low fluid and fixed it for far less. They were honest and straight forward and got me moving again quick. I would definitely go to them with any problems I have in the future as well as recommend them to anyone in need of transmission service.

  • Price assessment: Reasonable price
  • Services: Service not listed
Bryce Whitworth3 reviewsTotal number of Google reviews Bryce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tim was amazing and honest! It’s been 2 months since I got my car back and it’s PERFECT! He gave us a free estimate and several options with different costs. One of these options even included fixing it myself and he told me how much I should expect to pay and time in labor. We ended up buying a used transmission from a junk yard and he installed it for less than what he quoted us for this option! Great guy, willing to work with you, very helpful. Took about a week to get the car back but worth it to know it’s done right.

  • Price assessment: Reasonable price
Lisa Bick3 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely wonderful. Great guy. And staff. Honest and cares about customers.

  • Price assessment: Great price
  • Services: Service not listed
Malinda Fensterer1 reviewTotal number of Google reviews Malinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience at Tim’s Transmission Shop. Tim was honest, knowledgeable, and quickly diagnosed the issue with my transmission. Instead of trying to sell me expensive repairs, he found a fix (specific to my type of transmission) and had me back on the road in no time. It's hard to find a shop you can truly trust, but Tim provides honest, reliable service. I highly recommend Tim’s Transmission Shop if you're looking for trustworthy transmission work.

Brett LembkeLocal Guide · 55 reviewsTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Simple reset for what could have been a serious problem.

  • Price assessment: Great price
Breanne SaduskyLocal Guide · 16 reviewsTotal number of Google reviews Breanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our transmission went on a friday (wouldn't reverse anymore). Waited till monday to call Tim. Had our van back on wednesday at 9am. Very grateful for the fast turn around and really great work!!

William SorochmanLocal Guide · 27 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Not many guys would take on a transmission overhaul on a 1950 Pacard restomod, but Tim did. Extremely fare price and exceeded my expectations by far. Thank you Tim!

  • Price assessment: Great price
  • Services: Service not listed

Tim's Transmission Services on Google Maps →

Business details