Tina Rachelle Aesthetics logo

Tina Rachelle Aesthetics

Facial spa · St. Cloud, MN · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%94+14.3Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 49 facial servicesPosition by Experts Score among all companies we track in this category. · better than 77%
5.0 ★★★★★ 83 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
Sep 2026latest review

Tina Rachelle Aesthetics at a glance

Google reviewers rate Tina Rachelle Aesthetics five out of five stars based on eighty-three reviews, with the owner responding to ninety-four percent of feedback. Clients frequently describe the spa as cozy and welcoming, noting that staff members provide knowledgeable, relaxing facials and Procell treatments. Customers also highlight the team's ability to recommend suitable skincare products and address specific concerns like acne or dryness, resulting in visible improvements in skin texture and hydration. No common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 83 reviews (100% five-star).
  • Reviews on this page: 83 Google reviews (73 with written comments, 1 with photos).
  • Owner responses: the business replied to 94% of reviews.
  • Most recent review: September 21, 2026.
  • Service: Facial Service serving St. Cloud, Minnesota.

Data from Google, last updated October 26, 2026.

Score profile vs other facial services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction99Reliability97Craft & service–Value94Momentum100Replies to reviews–Satisfaction: 99 (median 94)Reliability: 97 (median 90)Value: 94 (median 100)Momentum: 100 (median 100)
Tina Rachelle AestheticsFacial Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tina Rachelle Aesthetics: 99/100 on this factor. Category median: 94.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tina Rachelle Aesthetics: 97/100 on this factor. Category median: 90.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tina Rachelle Aesthetics: 94/100 on this factor. Category median: 100.A
94
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tina Rachelle Aesthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
–

Bar = this company · dark tick = category median.

Star ratings

83 Google reviews we collected

  • 5 stars83100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 73 written reviews

  • Praise8698%
  • Complaints22%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price436%
  • Reasonable764%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3135%
  • Would recommend2023%
  • Quality & results1517%
  • Communication1011%
  • Honesty & trust1011%
  • Speed & response22%

What customers talk about

We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Mel at the front desk is incredibly knowledgeable about the treatments and products they offer.”
  • “⭐⭐⭐⭐⭐ If I could give more than five stars, I absolutely would!”
  • “Their professionalism, expertise, and attention to detail are unmatched.”
  • “From the moment you walk in, you feel welcomed, cared for, and truly listened to.”
  • “Everyone is professional, caring, and genuinely wants you to feel comfortable and confident.”
  • “She's not someone that does something to make a quick buck.”

People customers mention

  • Emily 8 reviews
  • Kaylee 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Tina Rachelle Aesthetics for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Logan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mel assisted me in purchasing the Clear Derma by Face Reality moisturizer. It is a tremendous product; my face has never felt better! It is clear the team at Tina Rachelle Aesthetics knows their stuff!

Tatum2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ If I could give more than five stars, I absolutely would! From the moment you walk through the door, you can feel that it’s a warm, inviting, and very positive place. Mel at the front desk is incredibly knowledgeable about the treatments and products they offer. She is so kind, friendly, and welcoming, and…

Heidi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kaylee is truly the sweetest! She genuinely cares about her clients and always goes above and beyond. My daughter struggled with really bad acne, and after doing the Acne Bootcamp and ProCell treatments, her skin has never looked better! We are so thankful for everything you’ve done and appreciate you more than you know! ❤️

Acne treatments
Mande7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’m new to Minnesota and was referred to Tina Rachelle Aesthetics. I have nothing but great things to say. It was so good and so relaxing. I already booked around one for next month!

Great priceDermaplaningService not listed
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

From the moment you walk in, you feel welcomed, cared for, and truly listened to. The team is incredibly knowledgeable and takes the time to help you find products and treatments that fit your skin’s unique needs. The products are absolutely amazing—my skin feels healthier, more hydrated, and has a glow that I…

Kelsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been going to Tina Rachelle Aesthetics since the beginning...every single time I have set foot in their cute, cozy spot I have felt at home! Over the years I have tried mutiple different services, with mutiple people, and every time I am have been extremely happy! Emily has been a mainstay in my skincare…

Great priceHydradermabrasion/HydraFacialService not listed

Photos

Customer reviews

5.0 ★★★★★ 83 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Logan Stepan2 reviewsTotal number of Google reviews Logan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mel assisted me in purchasing the Clear Derma by Face Reality moisturizer. It is a tremendous product; my face has never felt better! It is clear the team at Tina Rachelle Aesthetics knows their stuff!

Tatum Johnson2 reviewsTotal number of Google reviews Tatum has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ If I could give more than five stars, I absolutely would! From the moment you walk through the door, you can feel that it’s a warm, inviting, and very positive place. Mel at the front desk is incredibly knowledgeable about the treatments and products they offer. She is so kind, friendly, and welcoming, and that same level of care continues all the way into the treatment room. The treatments and products they use have truly turned my skin around. I’ve seen such a noticeable difference, and I couldn’t be happier with the results. Everyone is professional, caring, and genuinely wants you to feel comfortable and confident. I absolutely love coming here and highly recommend them! ❤️

Response from the owner · a month ago

Tatum, thank you SO much for these kind words! 💚 Hearing this means the world to us! And knowing you’re seeing such a difference in your skin makes us even happier! We are so grateful you chose us to be part of your skincare journey! 🫶🏼🫶🏼🫶🏼

Heidi Bemboom5 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kaylee is truly the sweetest! She genuinely cares about her clients and always goes above and beyond. My daughter struggled with really bad acne, and after doing the Acne Bootcamp and ProCell treatments, her skin has never looked better! We are so thankful for everything you’ve done and appreciate you more than you know! ❤️

  • Services: Acne treatments
Response from the owner · 2 months ago

Thank you so much for trusting Kaylee with her skin journey! 💚 We are very happy to hear how much of a difference Acne Bootcamp and Procell have made. Thank you for choosing us!

Nuura Deeq2 reviewsTotal number of Google reviews Nuura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kaylee she is amazing and

Nicole Johnson6 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My skin looked radiant after my facial! Thanks for taking care of me.

  • Price assessment: Reasonable price
Response from the owner · 4 months ago

We are so happy to hear you loved your facial treatment! We look forward to seeing you again next time! 🫶🏼

Mande Tripp7 reviewsTotal number of Google reviews Mande has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m new to Minnesota and was referred to Tina Rachelle Aesthetics. I have nothing but great things to say. It was so good and so relaxing. I already booked around one for next month!

  • Price assessment: Great price
  • Services: Dermaplaning, Service not listed
Response from the owner · 4 months ago

Thank you so much for trusting Tina Rachelle Aesthetics! We are so happy to hear your facial was wonderful! We look forward to seeing you again next month! 💚

Rachel Mcialwain3 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From the moment you walk in, you feel welcomed, cared for, and truly listened to. The team is incredibly knowledgeable and takes the time to help you find products and treatments that fit your skin’s unique needs. The products are absolutely amazing—my skin feels healthier, more hydrated, and has a glow that I haven’t been able to achieve with other skincare lines. Every product I’ve tried feels luxurious without being harsh or irritating. What sets Tina Rachelle Aesthetics apart is their genuine passion for helping people feel confident in their own skin. Their professionalism, expertise, and attention to detail are unmatched. If you’re looking for high-quality skincare and exceptional customer service, this is the place to go! Thank you for always making me feel beautiful and confident. ❤️

Response from the owner · 4 months ago

Thank you so much for your kind words and for trusting Tina Rachelle Aesthetics with your skincare journey ✨ We’re so happy you’re loving your results and skincare products. Helping our clients feel confident, glowing, and cared for is always our goal! 💚

Stacey RobertsonLocal Guide · 12 reviewsTotal number of Google reviews Stacey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It eas amazing thanks Kaylee

  • Services: Service not listed
Response from the owner · a year ago

Thank you so much for your support Stacey!

Kelsey Stewart2 reviewsTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been going to Tina Rachelle Aesthetics since the beginning...every single time I have set foot in their cute, cozy spot I have felt at home! Over the years I have tried mutiple different services, with mutiple people, and every time I am have been extremely happy! Emily has been a mainstay in my skincare journey....I never was a person to consistently go and get facials until I met this lady. Shes my favorite and makes me, and my skin feel so great. Everytime I go, I tell her she can do whatever and its the perfect mix of relaxing, and catching up with someone that feels like a friend i've known forever. I have full trust in her and I know she has my best interest...and on the plus side...she is making me feel confident in my own skin, make-up free if thats the way I want to be and for that I am grateful😘 Go see the ladies at Tina Rachelle Aesthetics...you won't regret it!!!

  • Price assessment: Great price
  • Services: Hydradermabrasion/HydraFacial, Service not listed
Response from the owner · 4 months ago

Kelsey!! 🥹 Thank you so much for being a part of the TRA family from the beginning. Your continued support means the world to us! 🫶🏼 Emily will be so touched to hear this

Taylor Miley5 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Can't recommend Tina Rachelle Aesthetics enough! I'm obsessed with their K-beauty inspired facials + Procell treatments and what they've done for my skin! The staff is super friendly, helpful and knowledgeable which makes for a super enjoyable atmosphere. I see Kaylee for my treatments and she does amazing!!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 5 months ago

Thank you so much for the kind words!!! We LOVE having you here at the studio! 🫶🏼

Tina Rachelle Aesthetics on Google Maps →

Business details